4-Star Hotels in Kumamoto City

Facilities: The hotel, built in 2021, is quite new. I stayed on the fifth floor, and they have ice makers and water dispensers, so it's fine even if your room doesn't come with complimentary water. This is also the only hotel where you can add an extra bed and the room is 40 square meters. They even allow luggage storage until my next stay. I've checked with all the surrounding five-star hotels, and they either have small rooms, expensive rooms, don't allow extra beds, or can't store luggage for an extended period. This is truly a major highlight! Hygiene: I have to complain about the hygiene. In room 507, the bathroom sink had no cover, and there were many tiny flying insects inside. I sprayed mosquito repellent here, and it was only when I saw many dead insects at the opening that I realized the issue. My son even got bitten and had bumps on his chest. Environment: It's super convenient, only 150 meters from Hakata Chikushi-guchi. Yodobashi Camera is right across the street, so you can shop 'til you drop! There are also many convenience stores nearby. Service: The breakfast selection isn't huge, but it's fine for a one-day stay. I highly recommend the breakfast coffee – it's very rich.

The location is great, just opposite Kagoshima Chuo Station. However, parking is at our own expense. Other than that, overall the stay has been pretty awesome. The space is quite small and not suitable for large luggage.

Staying at OMO5 Kumamoto by Hoshino Resorts was a truly delightful surprise! The hotel boasts an excellent location, right above a bustling shopping district in the city center, making it incredibly convenient for shopping and dining. What impressed me most was the exclusive outdoor viewing terrace – I could sip coffee while gazing at the magnificent Kumamoto Castle, and both the daytime and nighttime views were absolutely captivating. The room design, with its warm wooden tones and modern feel, was thoughtfully laid out, making for a relaxing and comfortable stay. Combining Hoshino Resorts' signature attentive service with excellent value for money, this is definitely my top recommendation for accommodation when visiting Kumamoto. I highly recommend it to everyone! However, there's one thing I need to mention: even when the air conditioning wasn't on, there were constant drafts of cool air, as if cold air was wafting up from the floor. This was quite uncomfortable.

The room was new and the service was good. You absolutely must try the complimentary 60-minute hot spring bath; although it's a large public bath, the environment is very comfortable. The location is a 3-minute walk from Suizen-ji Temple and about a 17-minute taxi ride from Kumamoto Castle. Breakfast and dinner were also delicious.

Nice room which is quite generous in size compared to a standard Japanese business hotel. Only a bit on the dark side, so could use with better or brighter lighting. Location is very near a tram stop but convenience stores aren't close and not many places to eat around there. There was a yakiniku place nearby but it was fully booked so I ate dinner in the hotel but honestly the buffet wasn't very good in terms of taste. The payment for the buffet was also not reflected in my IHG one account. There is a coffee machine in the lobby for guest use (free). The best parts of this hotel are the friendly and helpful staff and the size of the rooms.