Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 11, 2026|Economy Double Room-Smoking
DannySINGAHotel location is just 3-5mins casual walk towards the Tram no. A direction.. The staff at lobby was exceptionally friendly & smiley. The room was clean and the bed was comfy. Amenities like toothbrush & paste, face wash, etc are readily available at lobby too. The morning breakfast was heartwarming & enough to complete a nice Jap meal. Tram A goes to Kumamoto Castle, Kamitori - the shopping area and Sakura-machi, the Bus Terminal. Convenient. No in-house onsen though.
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Price per night from:OMR 18
Posted on May 12, 2026|Double Room Non Smoking
Guest UserThe hotel's top floor has a hot spring, a sauna, and ice cream. They even serve ramen at night. The location is excellent, right next to Sakuracho Bus Terminal, making it super convenient to get to Amakusa for dolphin watching. There's also a tram station nearby, so getting anywhere is a breeze.
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Price per night from:OMR 24
Posted on Mar 3, 2026
Guest User
The hotel is located very close to near to the train station with AEON Mall just across the road. The hotel also provides sufficient parking space for guests. We appreciated the hospitality and professional services provided by the hotel staff. For the American breakfast, it’s yummy with various drinks. The hotel also provides free welcome drinks starting at 1600 hrs for guests. In terms of cost effectiveness, it’s ranked highest.
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Price per night from:OMR 18
Posted on Jun 26, 2026
hojeonguFrom the moment I checked in until I checked out, the staff were incredibly friendly and accommodating. They greeted me every time we crossed paths, and on the morning of my second day, they even called to ask if I wanted my room cleaned. I asked for just extra towels instead of a full cleaning, and they happily provided them. When I needed to use the washing machine but only had a 500 yen coin, they gladly exchanged it for 100 yen coins without any fuss. The hotel's location is fantastic – literally a minute's walk from the arcade shopping street. There are plenty of great restaurants and izakayas nearby, and both Sakuramachi and Kumamoto Castle are within walking distance, which was a huge plus. The room itself was the perfect size for one person, so I'd definitely consider staying here again if I travel solo. I didn't use the public bath because of my tattoos (I didn't ask if it was allowed), but the bathtub in my room was great for a relaxing soak. There are also two convenience stores right in front of the hotel, perfect for grabbing snacks.
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Price per night from:OMR 20
Posted on May 23, 2026
ibatulanandThe hotel room was good but I felt there were not all the amenities which you would expect at a business hotel, esp the morning routine kit - tooth brush, shaving kit, comb, etc. You can optionally choose to have breakfast at the hotel for which you need to pay (unless it’s included in your booking), but the breakfast isn’t that great tbh.
So, it felt a little overpriced for the view and amenities it offered. The best part was the location, as it’s right in the center and has easy access to the shopping streets nearby and also to the Bus Terminal.
Overall, a decent business hotel to stay in.
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Price per night from:OMR 31
Posted on May 18, 2025
helensilivren
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
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Price per night from:OMR 18
Posted on Jul 20, 2026|Superior Triple Non-smoking
Anonymous UserHad a wonderful stay at this hotel. Even though we have to take the tram from Kumamoto station and alight a few stops away, it is within walking distance to many shopping malls and restaurants and also near Sunroad Shinshigai and the Kumamoto Castle etc. Hotel allowed us to deposit our luggages upon arrival before check-in time. There is a coffee machine at hotel lobby which we could help ourselves to. Coin laundry and dryer room, ice machine and microwave was also conveniently located and available for use in hotel. There is cold water dispenser on every floor if I didn’t remember wrongly, which is useful as hotel doesn’t provide bottled water. The triple room we stayed in was pretty huge for Japan hotel standard. We had 3 big luggages and we could open them widely. TV is huge and we could cast videos from YouTube to watch. Room was overlooking the river. Overall a pleasant experience. Hope to be back soon!
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Price per night from:OMR 20
Posted on Apr 27, 2026
Guest User
it's like a joint management with the hot water forest hotel.
My parents stayed at the Yunomori Hotel side and compared the room there was quite a difference
My room had no bath, the oldness of the Showa period, the old tatami mats, and the fragrance were Showa
The twin room of my parents was renovated and the unit bus was shiny and the tatami mats and futon beds were nice
Still, I'm good because I'm OK in both.
The public bath was large, the room was quiet and we were able to stay slowly
I want to use it again
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Price per night from:OMR 13
Posted on Jun 28, 2025
Lei,tao
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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Price per night from:OMR 16
Posted on May 15, 2026|Superior Twin Room-Non-Smoking
FairyflossLoved our stay at this hotel. The beds were a good size and comfortable, and the kitchen came fully equipped with everything we needed. The room also had a washing machine with a bathroom drying function, which was really convenient.
The receptionist was friendly and welcoming, and paid parking was available just next to the hotel. There’s also a convenience store right across the street within walking distance. Despite our room being located near the lift, it was surprisingly quiet and we had a good rest throughout our stay.
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Price per night from:OMR 34