Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 4, 2026
Zhuyuanyurun1106Because my bookings were split, my second reservation was for a superior room instead of a deluxe room. However, since it was on a higher floor, the bathroom odor was gone. The room was slightly smaller than the deluxe, but still acceptable. So, I'd recommend trying to get a high-floor room if possible. The parking lot near the hotel is excellent, costing 1200 yen from 3 PM until 11 AM the next day. You can ask the hotel for a discount coupon. When checking out, insert the parking ticket first to calculate the fee, then insert the discount coupon, and finally pay with cash. The ramen shop across from the hotel is quite good too.
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Price per night from:CAD 69
Posted on Jul 8, 2026
sally66666The location is fantastic, super convenient for shopping and dining. The hotel itself is beautiful, but I'm not sure if the bedsheets were clean; I felt itchy all night under the covers, which made me feel a bit uneasy. The bathroom was a bit inconvenient and I felt like I could easily slip. Other than that, everything else was top-notch! 👍
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Price per night from:CAD 117
Posted on Jul 5, 2026
Guest UserThe hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.
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Price per night from:CAD 88
Posted on Jun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night from:CAD 68
Posted on Jul 13, 2026
Anonymous UserStayed at Dormy Inn again. The Kumamoto Dormy Inn is right opposite the Sakuramachi Bus Terminal, making it super convenient for shopping (there's a tax-free Montbell!) or getting around by bus or tram. Besides the complimentary late-night ramen and ice cream, the breakfast offers a great variety of local dishes. The Takana Meshi, Taihei-en, and Ikinari Dango (highly recommended!) were all first-time tries for me. If you're staying multiple nights and need room cleaning, remember to inform the front desk.
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Price per night from:CAD 77
Posted on May 18, 2026
Guest UserWhen we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly.
The hotel is centrally located.
It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good.
One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem.
We enjonyed our stay. Thank you!
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Price per night from:CAD 105
Posted on May 18, 2025
helensilivren
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
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Price per night from:CAD 80
Posted on Jun 5, 2026
Anonymous UserWe had a pleasant stay at HOTEL MYSTAYS Kumamoto Riverside. The hotel is conveniently located near the city center, making it easy to explore Kumamoto Castle, shopping streets, and local restaurants. The riverside setting also provided a nice atmosphere, especially in the evening.
The room was clean, comfortable, and well-equipped with the amenities needed for a short stay. The staff were friendly and professional, and the check-in process was smooth and efficient.
The reason for giving 4 stars instead of 5 is that the room space was a bit limited for travelers with larger luggage. However, everything was well-maintained and functional, so it did not significantly impact our stay.
Overall, HOTEL MYSTAYS Kumamoto Riverside offers great value, a convenient location, and reliable service. We would happily stay here again when visiting Kumamoto.
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Price per night from:CAD 64
Posted on May 8, 2026
Guest UserPros:
1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area.
2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks.
3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good.
Cons:
The streets are very dark at night, and it's quite a distance to the nearest convenience store.
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Price per night from:CAD 43
Posted on Jun 28, 2025
Lei,tao
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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Price per night from:CAD 87