4-Star Hotels in Richmond

I stayed at this guesthouse for several nights, and it was truly excellent to have a room to myself. Originally, I booked a twin room on the first floor, but due to the host opening reservations on other platforms, it wasn't available on the first night. The host thoughtfully arranged two double rooms for us on the second floor instead. Since my luggage was quite heavy, the host, being very empathetic, told us not to move everything. Plus, we could store our luggage for free. The kitchen also had a water purifier and coffee machine for guests to use. All in all, I'm very grateful to the host and very satisfied with my stay.

The building itself is old but the room is tidy, but has no toiletry supply at all so remember to BYO (not even slippers). I was carrying 3 big luggage and a young kid, but no one helped me with the luggage when I checked in, in fact there is only 1 staff at the lobby/concierge which probably explains it. No one had a smile on their face, from front desk to breakfast lounge, the only one who has a more friendly attitude is the chef in the breakfast lounge, but to be fair, no one was rude, just that you can’t say they welcome you to the hotel. So, no, I won’t recommend this place nor I will stay here again. You can probably get better service/facilities with Airbnb.

I stayed here for ten days during this trip and was more satisfied than expected: the environment was great, it was convenient to go out, and there were restaurants and shopping options within a few minutes' walk; the breakfast was plentiful, delicious, and the ingredients were of high quality; the airport shuttle service was also very convenient, with two trips per hour, running non-stop both day and night.

Private and user friendly.