Hotel opening Summer 2024Looking for a convenient and comfortable stay near Vancouver International Airport? Look no further than SureStay by Best Western Richmond Vancouver Airport hotel! Our 76-room hotel is conveniently located at 7188 Westminster Highway in Richmond, British Columbia, just a five minute walk from the Richmond Brighouse Skytrain station. This puts you within easy reach of the airport, downtown Vancouver, and many exciting attractions.
"This is our 3rd time to stay at the hotel and we have always been pleased with the service and the amenities for the price we paid. The room had a very comfortable bed, clean bathroom , TV, heater, coffeemaker, ref, water kettle, hair dryer and of course wifi. The staff in the reception and breakfast area are attentive to our needs. We booked an airport shuttle which is free of charge and they made sure we will arrive on time to the airport, William, the driver was great ( they called a taxi service in case the shuttle does not arrive but it was not needed at the end). Breakfast had a good variety of bread, coffee, drinks, egg.and ham. There's also a.microwave to heat up food. Also, its a 7 minute walk to the CF richmond center where you can buy stuff and food. They also have a vendo machine for quick bites and drinks near the elevator.Overall, this hotel made sure our stay will be best."
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9.4/10
Amazing
IIris.LuTransportation: Very convenient to take the shuttle bus from L3 Gate 16 at the airport. The hotel is a three-minute walk from the SkyTrain station.
Cleanliness: Very clean, much cleaner than a certain [competitor hotel chain] and no strange odors.
Environment: Compared to the [competitor hotel chain] we stayed at the next day, the Westin was much quieter.
Recreation: The pool and gym were not crowded. The water was quite cold in winter, but you could use the spa.
Dining: We had brunch at the ground floor restaurant at 11:00 AM. I recommend the chicken burger and the cheese burger from the kids' menu.
Service: A kind gentleman at the front desk who spoke Chinese helped us with a one-hour late checkout. After checking out, I realized I left my electric toothbrush in the room. The lady at the front desk said she would keep it safe for me until I return to Vancouver in two months, which I really appreciated.
GGuest UserThis hotel is truly excellent! The location is fantastic, making it easy to get anywhere. The breakfast is especially great for kids – even though it's mostly 'Western food,' my child loved it. Plus, there are two large Asian supermarkets nearby, which is a huge bonus! Seriously good, I highly recommend it.
MM475724****The shuttle bus was convenient, running every half hour until 1 AM. Breakfast was quite good for a Canadian hotel, with a relatively wide variety of options. The scrambled eggs with vegetables were particularly delicious. The air conditioning in the room was a bit old and noisy, but luckily, you could manually adjust the fan speed, which was better than another hotel I stayed at since it didn't get too loud in the middle of the night and disturb my sleep.
TTonyHKakandeFraser River Richmond bed and breakfast was a brilliant experience. Located just 11mins from the airport with all the amnesties you need in walking distance. It is very clean and the hosts helpful and friendly. I would stay here again and recommend to anyone looking for a great place to stay. Felt like a home away from home!
AAnonymous UserThe building itself is old but the room is tidy, but has no toiletry supply at all so remember to BYO (not even slippers). I was carrying 3 big luggage and a young kid, but no one helped me with the luggage when I checked in, in fact there is only 1 staff at the lobby/concierge which probably explains it. No one had a smile on their face, from front desk to breakfast lounge, the only one who has a more friendly attitude is the chef in the breakfast lounge, but to be fair, no one was rude, just that you can’t say they welcome you to the hotel. So, no, I won’t recommend this place nor I will stay here again. You can probably get better service/facilities with Airbnb.
SSilvino Booked this hotel for my long layover solely for its location. It’s a few walk away from Bridgeport metro station (although the walk may not be as glamorous since the way to get there has the potential to be confusing; anyway I figured it out easily). That meant I’m close to the airport as well as the metro if I wanted to go downtown.
The room was clean, and the bathroom was spotless. The check in and check out process was a breeze. The y have decent breakfast that starts at 6 (you can even take your coffee to go if needed). The staff were wonderful and helpful. As soon as I checked in and told the front desk I’m headed back to the airport the next morning, he told me that the hotel offers a shuttle that can send you to the airport!! That meant I didn’t have to walk back to the metro. (With that in mind, I bet they also have a pickup shuttle service—so contact the hotel so you can skip the metro altogether.) Such convenience.
LLina QTWe were celebrating a couple of birthdays among friends and were so happy that the hotel had shuttle service from the airport. My friends’ flights were cancelled a couple of times the night before so we were not able to meet in Seattle as planned, so we met at the hotel. Fiona, on staff at Sheraton, kindly received us and assisted us with getting lounge access and breakfast for all so we can relax after being up all night due to flight cancellations. Unfortunately, the following night the hotel suffered a power outage from evening through the next morning causing temperature in the room to vary and hot showers not possible. It could have been seen as a really bad start to the trip but fortunately Fiona came through getting a portion of the night refunded, some hotel points, Starbucks drinks and pastries and late checkout. Fiona was very understanding and accommodating allowing us to continue our trip enjoying it together.
林林永秀I had a pleasant stay at this hotel. The room was clean and well-maintained, and the front desk staff were polite and helpful throughout my visit. The restaurant attached to the hotel offers good food and attentive service, though the prices are on the higher side. Overall, it was a comfortable experience with friendly and professional staff.
BBrianOld hotel building, but maintained properly. Sparse on the bathroom amenities, only 1 bar of soap, shampoo, conditioner, shower gel, and body lotion.
Bring your own toothbrush and paste, maybe they have them, but I didn't tty asking.
Pretty good location for a transit stay.
GGuest UserThis hotel's location is super convenient, really close to the airport, and there are tons of great dining options nearby in Richmond. Plus, they offer free parking and the front desk staff are really friendly – some even speak Chinese, which is a nice bonus. While the hotel facilities are definitely a bit dated, the rooms themselves are spotless. It's a fantastic value-for-money option if you need a place to stay overnight during a layover.