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Posted on Jul 25, 2026|Standard King
Nea neaThe location is a bit out of the way, making it suitable for self-driving travelers looking for a one-night stopover. It's a bit of a distance from the SkyTrain station and requires taking a bus; walking isn't recommended. Shopping nearby isn't convenient, as the large supermarket about 50 meters away is membership-only. The 7-Eleven at the gas station is an option, but it requires crossing a busy main road and walking for about ten minutes. The room was spacious, with strong but noisy air conditioning. The room amenities were quite basic. The fridge was empty but extremely loud, significantly disturbing sleep, and the room's soundproofing was just average. Breakfast was provided but very simple, almost negligible. Trip.com's customer service was excellent; they responded quickly to an issue I raised and promptly contacted the hotel to resolve it, which was fantastic.
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Price per night from:JPY 28,292
Posted on Jul 28, 2026|King Room
Anonymous User
I'm very satisfied with this hotel.
The service was incredibly warm and friendly! Thank you!
They provide a kettle for boiling water and a water dispenser for refills, which is very important to me! Chinese guests will appreciate this!
The bed was soft and comfortable for sleeping.
Wi-Fi was excellent.
The surrounding area is quiet.
The airport shuttle service is frequent, making transfers to and from the airport very convenient.
Overall, this hotel is fantastic!
I'll definitely stay here again next time.
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Price per night from:JPY 22,454
Posted on Sep 12, 2026|Two Queen Room Non Smoking
コイン寄越せWe stayed here for a family trip.
We arrived around noon and planned to leave our luggage until check-in time, but they told us we could check in right away. That was a lifesaver, as we were exhausted from jet lag and a long flight. It's conveniently located near the station and I'd recommend it, but I did lose money at the casino, so that's a bit of a negative! 😡 Also, the Gordon Ramsay restaurant isn't good, so you're better off eating somewhere else.
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Price per night from:JPY 24,314
Posted on Jul 5, 2026|Icon Room
Cici PriscillaService: Very professional, efficient and friendly. Check in process was quick. The guy who checked me in ensured I stayed on the same floor as my other family members who booked a different room. Valet service is a nice perk. However, it can take longer waiting for the car vs us going to the car park lot ourselves.
Amenities: They have Dyson hairdryer which is a huge plus. Extra amenities are available upon request.
Room: Room is as pictured. My room was on the 8th floor and I could see the Richmond night market from my room. Bed is a bit too soft to my liking. Pillows are a bit high and hard.
Cleanliness: This is the only category where I wish I could rate zero. Most notably thing I noticed is there's dust on the hairdryer, I was fine with this. Until I got into bed, inspected all 4 of the pillows. Noticed on 2 of them, were a strand of hair (or eyelash?) And some dusts. This pretty much ruined my stay. I pushed these 2 pillows aside to the other side of the bed, after trying my best to attempt to ”clean” them in case I accidentally touched them... It was already past midnight when I got into the room to rest and in to the bed and found out about this. Didn't bother to call the front desk about it.
Overall this hotel is great overall. Location is not far from the aberdeen mall as well with car. Service is outstanding. Wish they'd retrain their cleaning staffs though.
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Price per night from:JPY 29,492
Posted on Sep 3, 2025
Guest User
The room is very clean, the space is large, the kitchen bowls, cups, pots and refrigerators are all available, very close to the Fisherman's Wharf, the environment is nothing to say, breakfast to the surrounding coffee, lunch and dinner at the pier there are many restaurants, you can also buy fishermen freshly salvaged aquatic products
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Price per night from:JPY 22,549
Posted on Jul 17, 2026|1 King Bed, Non-Smoking, Refrigerator, Wi-Fi
Guest UserService: The service was excellent, and the staff were very friendly. Although there was a slight language barrier, they patiently helped me with all my questions – truly wonderful. The hotel's airport shuttle bus service was also great!
Cleanliness: It was clean and tidy.
Location: I personally found the location to be quite good. There's a small bar right across the street, and not far away, there are places where you can work out, eat, and shop, all within walking distance. It was a pleasant surprise.
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Price per night from:JPY 22,101
Posted on Jul 8, 2026
Guest UserUnfortunately due to a medical emergency I was unable to make the trip from UK to Canada - I had to cancel flights, other hotels, car hire and excursions. I submitted medical documents and have been refunded for everything else even though these were ‘non flexible’ and ‘non refundable’. The Hampton Inn by Hilton Vancouver Airport/Richmond was the only booking not to consider a refund or even a credit note, even though medical document was submitted more than 48 hrs prior to check in time. This was the continued response from Trip.com:
Your booking at Hampton Inn by Hilton Vancouver-Airport/Richmond cannot be cancelled free of charge.
We have submitted a free cancellation request to the hotel on your behalf.
Unfortunately, we have not received a timely response from the hotel, and your booking will remain as originally confirmed.
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Price per night from:JPY 26,267
Posted on Apr 25, 2026|Queen Room
Anonymous UserThe room had a fridge and a microwave, which was super convenient! It was clean and tidy, and the little park behind the hotel was nice and quiet. I managed to catch the last shuttle bus, arriving at the hotel at midnight. Breakfast included fruit. I stayed for 6 days in total, and it was definitely the best value for money among the hotels in the area! Plus, there were USB charging ports!
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Price per night from:JPY 19,724
Posted on Aug 2, 2025|Special Single Room
Guest User
For this price in Vancouver, it's really great value for money. It's a guesthouse located in a villa, and it's exceptionally clean. I woke up several times during the night due to jet lag, and there wasn't a single bug in the kitchen or bathroom, which shows how meticulous the host is about cleanliness. The only minor downside was that the bed sagged a bit in the middle. The host was easy to reach via WeChat, which was very convenient. Airport transfers were 30 CAD per trip. If I have a layover in Vancouver again, I'll definitely stay here.
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Price per night from:JPY 7,555
Posted on Jun 1, 2026|Traditional King Room
Guest UserHotel is convenient located near eatery and airport.
Sharon the front desk was extremely helpful to locate my reservation . Trip.com gotten my reservation thr agoda and
Sharon spent fair bit of time to trace my agoda booking number. As trip.com booking number is not found in trip.com.
Sharon worked extra hour to trace my booking to avoid me to make any payment as couldnt locate trip.com booking.
Overall, my stay was plesant and shittle service is good and prompt.
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Price per night from:JPY 20,877