4-Star Hotels in Barcelona

One of the best location in Barcelona. It is the center of many tourist spots and there are many restaurants, cafes, shops near the hotel. And room was very clean and well-maintained. The pool area was also very relaxing and the staffs were very kind, especially a man at the bar.

The hotel's location is excellent, making it very convenient to get around. We could walk to Casa Mila, Casa Batllo, and several highly-rated restaurants recommended on Xiaohongshu, which saved us a lot on taxi fares. **Facilities:** A bit outdated. **Cleanliness:** Pretty good. **Ambiance:** The overall decor isn't very new. **Service:** There wasn't much service to speak of; we just stayed for 3 days. However, the room itself was quite spacious, comfortably accommodating three people.

The parking fee was quite expensive, and the hotel elevator doesn't go directly to the parking lot. There was a power outage on the day I arrived, so the front desk helped me carry my luggage to the room. There are plenty of dining options nearby, and it's a very quiet area.

This hotel, being new in 2024, is clean and tidy, and the kitchenette is a convenient touch. The food at Amani restaurant was delicious. The breakfast buffet, however, was just average. The downside is that the staff aren't particularly friendly and don't seem to care about the guests. To be precise, at check-in, an employee named Jenia made a mistake and undercharged me. I didn't know about it, but the next day I received a text asking me to pay the remaining balance. I didn't mind paying the extra, but that evening, when I tried to enter my room, my key card didn't work. When I went to reception, I found out they had deliberately blocked my room to ensure I'd pay the outstanding amount. This is the first time I've encountered a hotel that treats guests this way. They could have called me, or left a message in the room, but instead, they chose this petty method of intentionally preventing me from entering my room. The staff just have a cheap mentality. I had to pay card fees twice for two transactions, and the exchange rate was rising. I explained it was a loss for me and asked why I should fix their employee's mistake, but they just said I had to pay. They wouldn't offer any compensation. Furthermore, the gym is small, and they keep all the doors closed, so the air is very stuffy. When I opened a window, they told me to close it for safety reasons. They kept coming to close it themselves. What's more, when I complained about the payment issue, they deflected by giving a ridiculous explanation that the problem was caused by me opening the gym door. When I requested to speak with the general manager, the female staff member I thought was the GM turned out to be just the Executive Housekeeper. We arranged a meeting, but there was no response, and she kept postponing it with excuses about having other meetings. Later, when I finally met her, she claimed she had been looking for me. They could have called, come to my room, or sent a text message. I'm really annoyed by the utterly unreasonable behavior of the staff. They say Tembo means 'elephant' and the building resembles an elephant, which is why it's named Tembo, but the staff have hearts smaller than ants.

The room was quite spacious; my friend and I had no problem opening up both our suitcases. The water pressure in the bathroom was excellent, making showers and hair washing quite comfortable. The location is pretty good too – a bit far from the subway but there's a bus stop right outside. It's super convenient for getting to Casa Milà, Casa Batlló, and Sagrada Família. The area feels safe, with plenty of food and drink options nearby. The staff were very friendly and spoke English fluently, so communication was a breeze. However, there were a few issues. Firstly, there was no shower curtain for the bathtub, so the bathroom floor was soaked every time we showered, and it got quite chilly after a while. Secondly, the duvet didn't have a proper cover; instead, two sheets were used above and below it, and all three layers were tucked in so tightly under the mattress by the staff that we had to struggle to pull the duvet out every night. We ended up asking the front desk not to make our beds for the rest of our stay. Though, I hear this duvet cover situation might be common in Europe. Lastly, the soundproofing was really poor. We were lucky our neighbors weren't too noisy, and my friend and I aren't particularly sensitive to sound, but you could honestly hear every little thing happening next door. All in all, it was a mixed bag, but for the price and location, we couldn't really expect much more.

This was the best accommodation we stayed at during our month-long backpacking trip through Europe with our kids. We were on the 5th floor, and we could see a small glimpse of the Sagrada Familia in the far distance – just a tiny bit of the spires (FYI). I really liked the scent of the amenities. It wasn't that typical musky scent, which was a pleasant change (unlike Paris, London, and other places where they all seemed to have similar smells). It was a slight shame that there were no vegetables at breakfast, but the hotel's concept was decorated like a spaceship, making us feel like we were on a space journey! My kids even ranked it as their favorite place to stay. It's right next to the station, literally a 1-minute walk. It's easy to get around by metro, and there's a street with Asian food options and a lake park nearby. Laundry isn't self-service; if you need it, you request it, and they take your clothes, wash them, and bring them back.

Facilities: Relatively new and well-maintained. Cleanliness: Very clean. Environment: Comfortable, and the surrounding area feels very safe. Location: Close to the city center yet quiet. It's very convenient to get anywhere by subway. Service: Excellent! The front desk staff, especially one lady, spoke great English and was very enthusiastic and helpful in resolving many of my issues.

It was a very clean accommodation and plenty of towels were provided. It was a little inconvenient because laundry was done in a shared facility on the 5th floor, and I was a little disappointed that they assigned me a room with a rear view without even asking how many rooms had a view of the Sagrada. There is a rest area and a pool on the rooftop, so it would be nice when the weather is nice. The location is far from major tourist attractions, so it's a bit inconvenient to take the subway every day, so if I had to do it again, I think I'd pick it near Plaza Catalunya.

It's close to the city center and convenient for getting anywhere. The hotel is very clean, and the staff are polite. There were a few amenities provided. There are no toothbrushes, so you need to bring your own. There are no USB outlets. The location was fantastic!

The Hotel was very good. The room was a bit small but comfortable. The staffs were very friendly and always nice at the reception. The breakfast was cool with many options of fruits and breads. I would come back next time.