4-Star Hotels in Nagoya

The room was quite spacious with a nice view. Honestly though, the hotel felt a bit old and dated. While the facilities were functional, the carpet had a peculiar smell that was hard to ignore. Even worse, on the first day, there was a plaster stuck to the duvet cover, clearly left by the previous guest, and both the pillows and blankets had a strange odor that seemed to have accumulated over years. Thankfully, communication was smooth. Not only did they immediately change the bedding, but they also promptly moved us to a different floor and room on the third day. The restaurant staff were all very polite and courteous, making us feel right at home. Overall, it really embodied the consistent service quality of Japanese hotels, making it a pretty satisfying stay.

The facilities were a bit basic, plainer than I expected for a park hotel. The toiletries were quite simple. We booked the King theme, which was 200 yuan cheaper than the Pirate theme, but they felt pretty similar, with the same room layout and everything. The bunk beds were very narrow, only suitable for children under 10. No one informed us about the treasure hunt, and we almost missed it. There are very few dining and shopping options nearby, and even the vending machine items were much more expensive than in the city. Not great value for money. The kids loved it, though.

Asked for a room, got the exact opposite of what I requested. High floor away from lift. So they gave me almost the lowest floor, literally next to the lifts. I booked months in advance, too. The lift itself isn't noisy, but obviously guests are. And sadly these guests were Japanese locals. A family who clearly had zero control over their children. Other problems, the onsen has no cold bath, all three baths are the same temperature, and the reclining bath has no purpose except to allow you to lie down. Plus seeing someone the member of a certain family covered in tattoos is a little frightening for my son. All this despite the signs stating no tattoos. Location is great for metro lines and for the IG Arena, if that's the reason for your visit. I would also appreciate the same manners in English that the staff provide local Japanese. Especially if the staff is already fluent in English. We too have polite ways of speaking to customers.

Although this room wasn't as big as the one we booked previously, it had everything we needed in a compact space. The location was super convenient too. Since we drove, the front desk gave us a 500 yen parking voucher daily, which covered part of the parking fee. It works for three nearby parking lots, so just make sure you park in the right one – that was a pleasant surprise! Also, remember to book the salt bath and sauna in advance. Plus, there's a shopping street right nearby, making it easy to grab a bite.

Our family, including two elementary school-aged children, stayed here for a room-only plan. The entire room was incredibly spacious. Having separate bedroom and living/dining areas was fantastic, especially in the mornings and evenings, as everyone could go about their routine at their own pace. The furnishings and appliances were top-notch (especially the ReFa hairdryer and shower, and the super comfortable sofa bed). Plus, there were trial appliances available for use, which made our stay even more pleasant. There's a 24-hour convenience store and a food court on the ground floor of STATION Ai, where the hotel is located, and plenty of dining options within walking distance, so we never had trouble finding food. We'd love to stay here again!

The room is considered spacious as compared to those in Tokyo. Located within 10 mins walk from Nagoya station which makes it convenient and strategic. Biggest plus point has to be the public bath! Check in and check out process were hassle free and smooth! Will definitely book again if we visit Nagoya again!

Great location, just a short walk from the JR station if you take the street-level exit. The room was a bit small and compact, but very clean. Breakfast offered a decent variety, and the service was warm and friendly. They have a public onsen that's open until 2 AM, which is very convenient. For the women's onsen, you get an extra white key card, which adds to safety and privacy.

The room was spacious and had everything we needed. The complimentary toiletries were of excellent quality, and we appreciated being able to choose them ourselves. Breakfast was abundant and delicious. The location was super convenient, with plenty of restaurants and supermarkets nearby, making it easy to grab a bite even late at night. We were disappointed that we couldn't store our luggage for two days after checking out, but we understand their policy.

Generally a ideal hotel for families wt kids. New facilities, sizable room/bed, small kitchen, common washer/dryer at lobby, all very functional. Only drawback is the location 15min walk to Sakae station, hotel located at lots of night joint/clubs surrounding..crowd at night can seems intimidating. But overall they will just mind their own biz... Toilet/sewage has a faulty smell. Overall still very good.

The hotel staff at the entrance helped with my luggage. All the staff I met were very attentive, but their English was poor, making communication a bit difficult. The interior was rather old, and you still need a key to open the door. Breakfast cost 2100 yen and had a lot of Japanese food; the Western food also tasted similar to Japanese food.