A stay at Nishitetsu Hotel Croom Nagoya places you in the heart of Nagoya, within a 5-minute walk of Hisaya Odori Park and Hisaya-oodori Park. This hotel is 11.4 mi (18.4 km) from LEGOLAND Japan and 0.9 mi (1.5 km) from Nagoya Castle.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 242 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
"This hotel has an excellent location â right in front of Hisayaodori Subway Station Exit 4, which made getting around extremely convenient. Thereâs also a 7-Eleven just next door, and right behind the hotel is a lively district filled with restaurants, cafĂ©s, bars, supermarkets, and malls. It connects directly to Oasis and Sakae, so everything is within easy walking distance.
I chose a shower-only room since I rarely use a bathtub. The sink being located outside the bathroom was actually a plus for me, as it provided better lighting for makeup. The room also had a large window, which made the space feel more open and comfortable.
One of the main reasons I didnât use the shower much is because the hotel has a really nice public bath. Itâs very comfortable, with both indoor and semi-outdoor areas. I absolutely loved this facility â it was definitely one of the highlights of my stay.
The hotel also collaborates with a luggage courier service that can send your suitcase to a building next to Nagoya Station (not directly inside the station), which is very convenient.
I booked a room with breakfast, and although the selection was simple, everything tasted really good. There were real, hearty dishes, soup, some Western options, as well as desserts, coffee, and tea â all complete and very comforting. Some of the menu items also changed daily, which I really appreciated. I was very happy with the food overall.
The lobby is beautiful, with high ceilings, large windows, and very comfortable sofas. The staff were generally helpful, but I did encounter one issue. Aside from 2 staff members (who I believe may have been of Indian descent), the Japanese staff did not speak English. While I understand this can happen, I think having basic English skills would be very helpful, especially since this hotel accommodates many international guests.
When I asked about the luggage courier service, I felt like I was being passed around between staff. Another staff member came out to assist, but unfortunately, they also did not speak English and did not attempt to use a translation app. Instead, they tried to explain using pen and paper, which made the situation quite confusing. I felt there was very little effort to communicate clearly, which was a bit frustrating.
Overall, I really enjoyed my stay at this hotel. It has great facilities and an unbeatable location. I hope the communication aspect can be improved, as I would definitely stay here again when visiting Nagoya. Thank you!"