5-Star Hotels in Bali

A magnificent palace-hotel in traditional Balinese style. After buying airline tickets here on trip.com, the system offered a very good discount on a stay of 5 nights or more at this hotel. We took advantage of it – it turned out to be a great deal! The hotel itself exceeded our expectations; I travel a lot, and this hotel is one of the best. A heavenly garden by the sea! It was my birthday, and the hotel gave us a complimentary upgrade: we were placed in a room with a sea view, which I consider the best! At breakfast, they celebrated with cake and drums! It was a very pleasant and wonderful experience! The beach is one of the best: they provide towels and free bicycles, so you can cycle everywhere! The entry into the sea is excellent, and the sand is soft and clean! The food prices at the hotel are high! If you want a more budget-friendly dinner, it's worth stepping out of the hotel and walking to the first shopping street nearby! I highly recommend attending the dinner with the Balinese show at the hotel: traditional dances and fire dances. The food was delicious, and the performance was very impressive! The show is daily, reservations can be made on the same day, and payment is after the show. Bottled drinking water in the room is free. The first minibar refill is also free (after that, you need to pay extra). The exchange rate at the hotel is unfavorable; it's better to exchange currency on the first shopping street in town. We were satisfied with every day of our stay at the hotel.

The cliffside rooms offer great views. They're very spacious, clean, and feature a wet/dry bathroom separation, with each room having its own balcony. The hotel's toiletries are excellent, and they provide unlimited filtered drinking water daily. The hotel also organizes daily activities that guests can choose to join. Facilities: There are many swimming pools with clean water. There's also a beach pool, a favorite for kids, and a small private beach – not ideal for swimming, but perfect for a quick dip. Breakfast: It's decent, enough to fill you up. Surroundings: There's a construction site nearby, but it's not noisy, just a slight obstruction to the view. Transportation: It's quite far from the city center, so you'll need a taxi to get around. There are no convenience stores nearby.

Service was excellent from the front office to the restaurant staff to the photographer on site. Only thing is I paid more for an ocean view room hoping for a very peaceful rest but was unfortunately disturbed by kids playing in the pool downstairs early in the wee hours of morning (6am). Also the toilet was generally fuss free with only complimentary dental kit for use, no cotton pads etc. Room was generally basic but functional. Huge swimming pool that extends from indoor to outdoor towards the beach. Overall a nice place to still relax in Nusa Dua area!

This hotel is to be avoided if you are a young family and not using the all inclusive facility. We were booked for 9 nights but cut our stay short by 4 days as we didn’t want to stay longer and feel like we wasted our time here. The hotel facilities are ok with a good sized pool with pool bar and access to a beach. There are two restaurants also. However the service of this hotel is lacking. We have a small child and requested a ‘quiet room’ as per the booking options and we were put in the room closest to the lobby and reception. The hotel also scheduled live music and bands to play every 2 nights in the hotel lobby until 11pm which obviously was a difficulty with the earlier bedtime for a 2 year old and the music being about 10 feet from our room door. The room was ok and had everything you would need in theory, however it was dated and it is common for rooms now to have a smart tv but the tv in the room lacked this feature. The room was cleaned daily but there was a few days were they didn’t provide enough the towels for the amount of people on our booking which is frustrating. Also, you are not provided a clothes drying rack in the room so we had nowhere to place our swimming costumes after a day at the beach. The booking included breakfast which was ok, nothing special but definitely adequate. The restaurants at lunch and the evening focused on buffet style or a small à la carte menu which obviously is geared towards the all inclusive guests. We didn’t eat here for lunch or dinner after the first day as it was not worth the money as a non all inclusive guests. A big frustration was the speed of service and also not all staff are trained on how to take payments so whether ordering a coffee at breakfast, getting the bill at lunch or ordering a drink at the pool bar you have to wait a long time until a server who can take payments becomes free. The pool and beach as mentioned in theory are good. However the hotels rules on reserving sunbeds is crazy. Guests are down at 6:30 reserving sunbeds and then leave for the rest of the day and only return throughout the day meaning no one else can use these. I was up everyday at 7 with a toddler and I was too late. For the 5 nights we stayed, we were unable to sit by the pool once and only got to sit by the beach twice. The hotel are aware of this and this caused arguments between guests which the hotel didn’t solve and turned a blind eye hoping the problem would go away. The guests - there was something about this hotel that gathered a large amount of rude guests. From common courtesy to actual physical fights between guests at the beach. This was not a friendly atmosphere or environment. Finally check out - we checked out 4 days early as I mentioned but upon check out I was almost forced (still not sure why) that in order to check out early I needed to sign a piece of paper stating that I wouldn’t post a bad review or post on social media about the hotel. Hence the anonymous review. This left an even worse stain as with the rush of wanting to leave it only dawned on me after being in the taxi out that it’s the first time I’ve ever had to sign something to check out early. No sorry from the hotel or how can we improve just we are forcing you not to complain. I would not recommend this hotel to anyone. Avoid

This hotel is in a great location near the center of Kuta, and the area is lively until late at night, so it feels very safe. Both the concierge and reception staff were wonderful – very polite and approachable. Our room was clean with hardly any insects, so we felt comfortable using it. However, the walls seem thin, as we could often hear conversations from the next room. It was a shame that we couldn't sleep much because of someone on the phone from early in the morning.

I stayed here for one night before heading back home. The room was spacious, very clean, and well-equipped. It was also quiet. Upon check-in, we were given two complimentary breakfast vouchers for YOLO, which is just 20 meters away. The hotel is located inside a mall, which was quite lively, making it convenient for dining and other activities. I even stumbled upon a candy store, a Singaporean brand that brought back childhood memories for my daughter, so I picked up some sweets. The staff were very friendly, and the bed and pillows were comfortable. The only downside is that the detergent they use for the linens has a very strong fragrance. I'm quite sensitive to smells, but my daughter and mother didn't seem to mind it.

My stay at Kenran Resort Ubud was mixed. I had specifically booked a room with a terrace on the 2nd or 3rd floor, but when I arrived, I was given a room on the 1st floor instead. Unfortunately, the room had a very strong mold smell, which made the first night quite unpleasant. I raised the issue with the staff, and only after a fairly long discussion did they agree to move me to another room the following day. Once I was moved to the 3rd floor, the experience changed completely. The room was much better, and the views from the resort were genuinely beautiful. My main advice to future guests would be to check the room carefully when you arrive, especially if you are placed on the 1st floor. Based on my experience, I would personally avoid the first-floor rooms. The breakfast was another weak point for me. The menu felt limited and could definitely be improved. Overall, the resort has amazing views and a lot of potential, and my stay became very enjoyable after moving to the 3rd floor. However, the first-day room issue and the breakfast quality stopped it from being a great experience from the beginning.

I originally booked a sea-view pool suite, but the hotel upgraded me directly to the Devara Penthouse Suite. It's a two-story duplex, with a huge private pool and a small garden overlooking a partial sea view upstairs, and the living room facing a 180-degree sea view. Downstairs, there are two bedrooms; the master bedroom has a massive bathroom, and the second bedroom has two single beds, though unfortunately, my child was too scared to sleep alone. However, the hotel might still be under renovation, as the bedding and room hygiene, as well as the private pool, weren't very clean. On the bright side, the hotel's public pool had an amazing view, and we had it all to ourselves!

A wonderful hotel close to the river and jungle, very quiet and with beautiful nature. The hotel stuff is exceptional friendly and helpful. The food is very delicious and the restaurant stuff very nice, helpful fullfilling your requests. We felt extremely welcome there. We highly recommend this hotel to anyone 🤗Thank you so much for having us. Mr. Dominik and Ms. Joanna

was genuinely surprised by the hotel awaiting us. Though quite distant from Ubud’s city center, it captured classic Ubud charm with rice fields just steps from our rooms. My friends and I felt uneasy driving through narrow alleys lined with nearby ruins, questioning our choice at times. Yet venturing deeper unveiled a hidden oasis, where enthusiastic staff greeted us with special welcome drinks amid serene vibes. We were then led to our room, its balcony overlooking the verdant expanse—a true paradise found.