Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 5, 2026|St. Regis Two Double Suite
XiaotaotaoAn excellent experience at St. Regis for my 10th Anniversary. Thank you so much for everything you served from the airport to the suite. My husband and my children were all very happy during the 3days. We wish we can come back soon. See you next time!
设施:私人沙滩,冰水、毛巾、芦荟胶、喷雾,一应俱全。肚子饿了,摁铃点餐下单,也是随叫随到,在沙滩上直接给你支起小桌子,现点现吃。房间床大,卫生间大,所有设施都很完善。我们去过周年纪念,酒店从大人到小朋友,事无巨细,考虑周全,服务贴心,绝对满分💯
卫生:都说巴厘岛有脏水病,水质不好。但在酒店里面。我们每天喝酒店的瓶装水、果汁饮料、冰淇淋,都很正常。水质安全还是比较放心的。当然,刷牙我们用的是瓶装水,但是酒店的海水我们也灌了几口,泳池水也接触了不少,都没问题。在酒店里面,相对还是安全放心的。
环境:阳台鲜花盛开,小鸟小松鼠小壁虎,生态一级棒,儿童乐园小朋友们玩得不想离开,开心得很。
服务:没有一个员工不是微笑服务,真诚又善良,很周到,非常感谢🙏我们在沙滩询问工作人员浮潜事宜,马上就有对接的私人教练来找我们,价格合理,服务周到,小朋友非常愉快😀
免费机场往返接送服务: 3岁的宝宝还配了安全座椅,全程车上有Wi-Fi可以连接,有水、饼干、毛巾,丰田埃尔法,非常舒适。
巴厘岛老牌豪华酒店,值得入住!我们一步都没有离开过酒店,因为在里面的生活都很充实,餐厅味道也很棒,非常好👍
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Price per night from:CAD 707
Posted on Feb 24, 2025|Deluxe Terrace Villa
Guest UserWe went for our 20th wedding anniversary and could not have been happier with our choice! This place is stunning both inside and out. We were amazed by how beautiful the surroundings were with every detail well thought out. The room was stunning and well laid out. When we arrived they had cooled down the room and heated the pool which was the absolute perfect temperature the entire time. Having a wam pool was a big part of how much we enjoyed our stay as we spent quite a bit of time in it. The room and outside patio area was very private and we felt as though we were the only ones there at times.
The food was also amazing whether we ate at the poolside restaurant, the high end restaurant Aperitif, or eating in the Pinstripes Bar. We really enjoyed the bar and the staff there. They were so attentive and everyone made us feel right at home. We enjoyed great conversations there and got some good recommendations on things to see in the area. The drinks were really next level as these bartenders know their craft. It was fun to watch them mix the drinks and they explained the science behind what flavors they were combining and how some of the spices and other ingredients were locally sourced.
The entire staff was also another highlight. Everyone we encountered could not have been more friendly and attentive. The general manager even took the time to sit with us to see how our stay was going and asking other questions that showed he was very committed to the property. We also like that this is a family owned property. They were staying there while we were there and it was clear they too all had a passion for excellence.
We researched properties for months before deciding on Viceroy. We did spend a bit more in the end than we may have for other 5 star properties, but after reading some of the reviews at the other places, we kept circling back to Viceroy. We are so glad we did and in the end, the extra money still made the stay seem like a bargain. We have paid about the same for a tiny room in a substandard hotel in New York City and here we were treated like kings in one of the most beautiful spots we have ever stayed in.
Thank you to everyone who made our stay so special. We will be back!
John and Dan
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Price per night from:CAD 590
Posted on Aug 5, 2026|King Studio Suite
YeritianBefore our check-in, the hotel proactively contacted us and even asked if we could send a few photos. To our surprise, when we arrived in our room, they had turned those photos into a personalized welcome card, and the welcome amenities were also thoughtfully prepared. These little details really added a lot to our stay.
The room was spacious, even more comfortable than it looked in the pictures. The overall design had a strong resort vibe, and everything was picture-perfect. Just relaxing in the room was incredibly soothing.
The breakfast selection was extensive and varied daily. They even offered freshly opened coconuts, so we didn't get tired of it even after several days.
I also have to commend their attention to other small details. The free, unlimited laundry service was incredibly convenient, especially given the Bali weather. The slippers in the room were very comfortable, and the beach bag was especially stylish. We casually mentioned how much we liked it, and the staff surprised us by giving us one as a gift – a truly delightful gesture.
Our entire stay was very comfortable. The service wasn't overly forced, yet you could tell that everyone was dedicated and genuinely willing to help guests with any issues. This trip created so many wonderful memories thanks to the Regent, and I'll definitely choose to stay here again on my next visit to Bali.
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Price per night from:CAD 824
Posted on Mar 30, 2026
yexuyan
Having visited Bali four times, this cliffside hotel offered the best experience, on par with Amankila, where I stayed a few months ago. With only eight villas in total, we booked a two-bedroom ocean view villa. It had a huge living room and even a game room (though we only played a racing game for a bit, unfortunately). The hotel's environment is beyond words; the ocean view is almost identical to the Alila I stayed at previously. My only regret was being overconfident based on past experience. Previous Chinese New Year trips to Bali were always sunny, but this year, Chinese New Year was late, and by the time we arrived, it was already the rainy season. We stayed for four nights and only got half a day of sunshine to explore the cliffside road; the rest of the time was gloomy and rainy. Important advice repeated three times: NEVER go to Bali during the rainy season, NEVER go to Bali during the rainy season, NEVER go to Bali during the rainy season, or you'll question all your life choices. Special shout-out: The hotel's in-room dining is incredible! The Tomahawk steak was the best I've ever had, far superior to even the most expensive French restaurants in Beijing. The portion was very generous, and the grilled lobster was also excellent; I had it three times. The value for money is exceptional, not expensive at all compared to Icon Bali mall. The only minor drawback was the lack of a Chinese-speaking butler. We've stayed at nearly twenty hotels in Bali, including Four Seasons, Amankila, Soori, and Banyan Tree, and this cliffside hotel would still be our top choice for a return visit.
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Price per night from:CAD 979
Posted on Mar 21, 2025
Guest User
Review for The Legian Bali, Seminyak– Exceptional Service Beyond Expectations!
I cannot say enough about the incredible service at The Legian in Bali. From the moment we arrived, the staff went above and beyond to make our stay unforgettable. The resort itself is stunning, with beautiful surroundings, luxurious accommodations, and a warm, welcoming atmosphere.
What truly set them apart, however, was their unparalleled attention to detail and genuine care for their guests. During our stay, my daughter lost a sentimental earring, and despite searching, we couldn’t find it. We mentioned it in passing to the staff, not expecting much, but to our absolute surprise, two days after we checked out, I received an email from the resort—with an image of the earring they had found!
Their dedication to customer service, even after we had left, speaks volumes about their commitment to excellence. It’s rare to find such a thoughtful and proactive team, and this experience alone guarantees that we will be returning to The Legian on our next trip to Bali.
If you’re looking for a resort that truly cares about its guests and goes the extra mile, look no further. A huge thank you to the amazing staff—your kindness and attention to detail made all the difference!
⭐⭐⭐⭐⭐
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Price per night from:CAD 514
Posted on Jul 10, 2026|Garden Oasis Villa with Private Pool
ZephyrhahaThis was my second stay at Jumeirah Bali, and I loved it just as much as the first time.
**Amenities:** Although the hotel has been open for several years, the facilities are very well-maintained. The room was incredibly spacious, featuring two bathrooms and separate living and sleeping areas. The outdoor pool is quite large for Bali, and swimming a few laps there is truly enjoyable.
**Environment:** The overall ambiance is that of a colonial palace, complemented by lush Southeast Asian vegetation, creating a perfect vacation vibe. The hotel's breakfast is no longer a choice between Middle Eastern, Continental, Japanese, and Chinese; instead, it's a special à la carte menu. Both the dining environment and the taste were excellent 👍. It was incredibly enjoyable to watch the waves from the cliff while having breakfast in the morning!
**Hygiene:** It was relatively clean, and the bath towels were also very clean.
**Service:** I have to commend the service; responses were prompt, and the staff were enthusiastic and helpful!
Ctrip should really collaborate more with hotels on promotions. This time, I pre-booked a Garden Oasis Pool Villa through a group deal, and the value for money was outstanding.
Jumeirah Bali has an exclusive area at Dreamland Beach. The sea is very blue, the waves are quite strong, and the sand is fine.
The only drawback this time was a strange, inexplicable noise from the ceiling at night. I reported it to the hotel, but didn't receive a response. It wasn't a huge issue, but it did affect my sleep.
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Price per night from:CAD 1,051
Posted on Jun 21, 2026
Guest User
I loved this hotel when I first visited over a decade ago, and even though it's a bit older now, it still has its unique charm that can't be replicated. On our first night, we stayed in a three-bedroom cliffside villa, and the view of the magnificent Indian Ocean from the room was breathtaking. The way the pool seamlessly blends with the ocean makes for an endless, stunning panorama! The overall environment is fantastic! It has three bedrooms, a spacious living room, and a kitchen! Definitely worth experiencing! The only minor downsides were some tiny ants in the room and monkeys visiting early in the morning, but I assume these are isolated incidents that don't happen frequently. It was a truly unique experience!
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Price per night from:CAD 889
Posted on Oct 10, 2025|Sky Suite
hidexxx
Facilities: I personally felt the room's color scheme made it seem dated, but a closer look at the details showed everything was actually very good. The room was spacious, had a balcony with views of villas and the sea, and was very quiet. The air conditioning wasn't blowing directly onto the bed, so no headaches from that. I also had a spa treatment at the hotel, it was so relaxing I almost fell asleep. After the spa, you could use the dry and wet saunas, which was incredibly comfortable!
Cleanliness: As someone who pays attention to details, all the room amenities were very clean.
Service: Absolutely excellent. Before checking in, I had been emailing the hotel about activities, and every email was answered promptly and patiently. During check-in, they went through all the hotel facilities one by one. The staff were all very polite. The hotel is quite large, so it was very convenient to call a buggy to get to the public areas. I asked the front desk to help book a car to Blue Point Beach, and despite not having a local phone number, we managed to get there and back smoothly. The driver was waiting at the designated spot very early. On the way back to catch our flight that evening, traffic was incredibly congested, but the driver constantly found ways to safely overtake, allowing us to arrive at the airport on time and not miss our flight – that was quite lucky.
Dining: We ate and drank exclusively at the hotel. The hotel's ice and water were clean with no issues. Breakfast was a semi-buffet, but the milk here is a highlight, so anything dairy-related, like lattes, was excellent. I ordered a Coke via room service late at night, and they thoughtfully sent ice, a glass, and lime – truly great attention to detail! The hotel has a Cliff Bar where you can have drinks and dinner. I ordered the 'Happy Cow' beef spaghetti, and the meat quality was excellent. Enjoying dinner and drinks while watching the sunset was incredibly comfortable. The coconuts were also very large, enough to drink all day!
Overall, I had a very enjoyable stay and highly recommend it!
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Price per night from:CAD 1,415
Posted on Jul 14, 2026
GutouqishiThe room wasn't cleaned all morning, and when we returned in the afternoon, the housekeeper came to clean it. There were only 6 small bottles of water in the room, which we quickly finished, and they weren't replenished in a timely manner. The housekeepers didn't seem to smile much; compared to other hotels in the same price range, they came across as quite cold. While the environment here is great, like a villa, the service is more on par with a business hotel. If you're looking for truly exceptional service, you'd be better off booking a hotel that's entirely villas.
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Price per night from:CAD 1,111
Posted on Sep 18, 2026|Cottage Suite With Garden View
Guest User⭐⭐⭐⭐⭐
Absolutely loved our stay!
We had a fantastic time here and thoroughly enjoyed our stay. The property was beautiful, comfortable and very well maintained, and the staff were absolutely wonderful — always friendly, welcoming and happy to help with anything we needed.
The location was great and made it easy for us to get out and enjoy Bali, while still having a relaxing place to come back to at the end of the day.
What really stood out for us was the hospitality. Everyone made us feel genuinely welcome, and nothing ever seemed like too much trouble.
We leave Bali with some fantastic memories and would have no hesitation staying here again. Highly recommended and a big thank you to all the staff who helped make our holiday so enjoyable.
Dom & Jodie – Australia 🇦🇺
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Price per night from:CAD 343