5-Star Hotels in Los Angeles

Seriously the best hotel! The view and service were both perfect, and the house car offering pickup and drop-off was a great bonus. It's a place I'd love to visit again.

Great stay! The staff is top notch at this beautiful boutique hotel. I had everything I needed for a perfect beach workcation. Rooms are large with a beautiful ocean view. WiFi in the rooms were strong with good download speeds. The property is located next to the pier and the sunrise and sunset views are not to be missed.. Breakfast and dinner at the restaurant overlooking the ocean was delicious. Beach chairs, umbrella and food/drink service available. My only regret is not staying longer. Definitely recommend!

Hotel location, hardware, nothing to say, the stay experience is good, half a year later to live again. This time the room is more square and the view is better, but something unexpected happened. The room issued a fire alarm at 2 o'clock in the middle of the night. The whole family jumped from the bed, hurriedly dressed and cleaned up. After going out, the neighbors who escaped back told me that it was a false report. After returning to the house, they were shocked and unsure. They slept all night. The alarm sounded again at 6 am, there was no follow-up voice notification, and we lay down again. I thought the hotel would apologize the next day, but the short message sent by the hotel the next day was an invitation for a weekend event. The word did not mention the oolong incident, and the bad review. The second night was still affected by the shock incident, afraid that the alarm would sound again and didn't sleep well. Overall, the daytime experience was good and the night was poor.

This review is over two months late – it's been a hectic time, but I finally have a moment to write it properly. It was my first solo trip abroad, and I expected to feel lost at the hotel, but I was incredibly lucky to meet Summer! Hearing Mandarin and Cantonese in a foreign country was so comforting. I spent a long time choosing on Ctrip and finally settled on this hotel. Upon arrival, I found the facilities to be very new. I was lucky enough to get a complimentary room upgrade to a fantastic room type. I could see Hollywood without even leaving the room, and there were two large balconies. The next day, I wasn't feeling well and craved Cantonese food. I walked five minutes to a large shopping mall – I've forgotten its name – which had Din Tai Fung and Haidilao. Din Tai Fung was super popular, so I ended up ordering takeout. Eating those wontons back in the room was pure bliss. The executive lounge breakfast at the hotel was also delicious, though the variety wasn't extensive. I ate the most salmon! The room was clean, but on the second day, I noticed the used comb box hadn't been replaced with a new one. Later that night, as I was getting ready for bed, I found a stain on the bed. A few tens of minutes later, a housekeeping attendant came to change the sheets for me 🙏. Overall, it was a very comfortable stay, and there was plenty of drinking water. Finally, a huge thank you to Summer! Due to my age and credit card issues (this is common at US hotels, so definitely something to watch out for), she went above and beyond to help me, patiently answering all my questions and solving many urgent problems. Without her, I wouldn't have been able to stay at the hotel! When I left, she was also very thoughtful and helped me communicate with the Uber driver. It's a shame I couldn't find her phone number, but a special thank you! All in all, I highly recommend this place! Beverly Hills has beautiful scenery. Even now, back in China at school, I still think about this unforgettable experience. California is truly a place worth visiting! I'll definitely stay here again if I have the chance.

I have to say that it exceeded my expectations. I had been struggling between Four Seasons and Waldorf, but finally chose this one. I have to say that I made the right choice. The service is first-class and it is the first choice for staying

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

The hotel is situated near residential areas, so it’s quiet at night and safe. Most of the male staff are kind of friendly however the female staff (one bartender, one at the service desk are extremely rude). When I checked in the hotel, the toilet was flooded and TV remote wasn’t working. They fixed it promptly afterwards which is fine. However, don’t book the hotel unless you considered these few things: 1) there is a resort fee is $58 USD added on top of your booking, they offer $32 dining credit with the resort fee but charge $8USD for delivery fee for in-room dining (not including tips, tax etc) 2) valet parking is $66USD. There are no many parking options near the hotel so you have no choice but to pay these. Don’t be fooled by the cheap room prices until you consider these extra cost abovez So if you stay in the hotel, be prepared to be charged additional ~ $120 USD per night on top of what you’ve booked here on trip .

Breakfast in room, a $70 breakfast, they charged $6 for delivery, then added a 20% service charge, and topped it off with a $22 tip (the first two items weren't displayed when I signed for the tip). It seems like moving the breakfast from the kitchen to the room incurred three separate fees, adding over 40% to the bill just to get it done.

The room was decent, quite spacious by American standards. We were able to open up one large and two small suitcases without a problem. The location is excellent, right next to UCLA, with many restaurants nearby, and it's a very safe neighborhood. The hotel lobby is beautiful, and they offer a complimentary glass of wine every evening – I personally prefer the white. The hotel's own restaurant also offers good value for money, so if you're too lazy to go out, you can easily have all your meals there.

Time by time SLS disappointed! Stayed from August 6–24, extending multiple times and spending generously at the pool and restaurants. Housekeeping and pool staff are excellent, but reception is unprofessional, rude, and repeatedly locked me out of my room. Even basic courtesy was denied—like refusing me access to the lobby restroom while allowing others. For a hotel of this level, management is clearly failing. SLS needs new leadership.