Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 16, 2024
YC008
Here's why we gave the experience 3 stars;
First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review.
The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-)
Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance.
1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process.
2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance.
Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.
Show more
Price per night from:PLN 1,047
Posted on Apr 20, 2026|King Room
2688071370The room was clean and tidy, with complete amenities, including a coffee machine and refrigerator, and two free bottles of purified water were provided daily. The hotel is located directly opposite the Los Angeles Convention Center, a five-minute walk to the exhibition hall, and there are subway and bus stations nearby. The hotel lobby and restaurant are on the 34th floor, and the Western-style breakfast buffet offers a rich variety of delicious options! You can also enjoy city views from the bar on the 34th floor.
Show more
Price per night from:PLN 605
Posted on May 5, 2025
Lyn R.
Awesome front desk service and staff! Just stayed over for the weekend to attend a Dodgers game. Picked this hotel because other closer hotels had a $40-$60 per night parking fee, while this one was reasonably priced at $15 per night I believe. I wasn’t expecting a brand new hotel, and it was really nice. Only junk thing was our in room fridge was either broken or not plugged in so I had to throw away a cup of fruit but not a big deal. Will definitely be staying here every time I come to town for a game.
Show more
Price per night from:PLN 540
Posted on Apr 10, 2026
Guest User
The hotel is quite new, and the room facilities are pretty good. The free shuttle bus directly to the airport is super convenient. For Los Angeles, it's a reasonably priced option with good value for money.
Show more
Price per night from:PLN 481
Posted on Mar 11, 2026|King Room
Guest UserThe hotel's location is very close to the airport, with plenty of convenient shuttle services. The room was clean and quiet, ensuring a good night's sleep. There's a large supermarket, a burger joint, Starbucks, and convenience stores nearby, making it perfect for guests transferring flights the next day. The breakfast was Western style and a bit monotonous, but to my surprise, the restaurant had a hot water dispenser. This was very convenient for making tea or instant noodles if you're not a fan of Western food.
Show more
Price per night from:PLN 555
Posted on May 23, 2026
Guest User
The Sheraton Hotel is very nice, very close to the airport and there is a free shuttle bus from the airport.
Facilities: fully equipped, with separate toilet, swimming pool and gym
Hygiene: Good hygiene conditions and clean rooms
Environment: The view is great, the scenery is very good
Service: The service of the front desk lady is in place. If you have any questions, you can ask the front desk to solve them.
Show more
Price per night from:PLN 507
Posted on Jun 20, 2026
Guest UserHuge thanks to the housekeeper who cleaned room 225 on June 19th! I forgot my charger and cable, and they actually chased after me to return them 👍👍
The hotel's location is far from the city center, making it ideal for self-driving travelers. There are plenty of parking spaces, though many outdoor spots are quite a distance from the lobby entrance. Hygiene seemed fine, and having two complimentary bottles of water daily is a rarity in the US. The front desk is actually open 24 hours, not just until midnight as stated on Trip.com. As other reviews mentioned, the Wi-Fi is really poor; it constantly disconnects and requires reconnection. The room itself is very spacious and offers excellent value for money.
Show more
Price per night from:PLN 318
Posted on Apr 2, 2026
Guest User
I have to say, I'm really impressed with this hotel's environment and service. The decor is quite new and clean (looks like it's been recently renovated), and the soundproofing is relatively good. You can hear planes passing by, but it's not too loud, which is a significant improvement compared to other similarly priced hotels I've stayed at in the US. They offer a 24-hour airport shuttle that runs every 10-15 minutes, with a bus tracker, and convenient waiting areas at both the airport and the hotel. The ride from the airport to the hotel is about 8-10 minutes. What truly stood out was their thoughtful provision of three different types of water in the lobby, especially since most hotels don't provide any water at all. If you're not planning on frequent trips into the city center, this is an excellent choice. Plus, there are several car rental services within a 5-minute walk of the hotel.
Show more
Price per night from:PLN 635
Posted on Jun 23, 2026
Anonymous User
If you're looking for a layover stay, it's pretty good. The airport shuttle took a while to arrive, so we ended up taking a taxi. Our room was in a corner near an emergency exit, which wasn't ideal. Other than that, the cleanliness and the room itself were fine. It's a decent choice overall. The shuttle starts running at 4 AM.
Show more
Price per night from:PLN 499
Posted on Jul 17, 2025|Bed in Comfort Shared Dormitory, Women Only, Non Smoking, Balcony (Female Only)
Loan Hong Huynh(BB)Will stay again,
Clean with great mantain,
Very good location in the central Korean town,
Near super-mart,bank,school and College,fast foods,etc….
1st choice is easy to move everywhere that need😇
Show more
Price per night from:PLN 63