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Posted on May 16, 2024
YC008
Here's why we gave the experience 3 stars;
First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review.
The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-)
Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance.
1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process.
2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance.
Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.
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Price per night from:PLN 1,788
Posted on May 5, 2025
Lyn R.
Awesome front desk service and staff! Just stayed over for the weekend to attend a Dodgers game. Picked this hotel because other closer hotels had a $40-$60 per night parking fee, while this one was reasonably priced at $15 per night I believe. I wasn’t expecting a brand new hotel, and it was really nice. Only junk thing was our in room fridge was either broken or not plugged in so I had to throw away a cup of fruit but not a big deal. Will definitely be staying here every time I come to town for a game.
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Price per night from:PLN 561
Posted on May 22, 2026|King Room
Guest User✨ This time, I had a layover in Los Angeles and chose this Fairfield Inn by Marriott. My experience truly exceeded expectations! The hotel's free airport shuttle was fantastic, getting me directly to LAX in just a few minutes – a real lifesaver for early morning flights. The king room was spacious, the bedding was soft and comfortable, and the soundproofing was excellent, allowing me to sleep soundly after adjusting to the time difference. The room was clean and tidy, equipped with a desk and free Wi-Fi, so I could handle work without any issues. The front desk service was warm and efficient, making check-in and check-out very quick. The complimentary breakfast offered a wide variety, with hot food and coffee readily available, helping me start my day energized. There are also supermarkets and restaurants nearby, making it convenient for supplies and meals. I'll definitely prioritize staying here again for my next layover in Los Angeles!
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Price per night from:PLN 489
Posted on Aug 11, 2026|Traditional two queen Room
2qwl2This hotel is conveniently located near the airport and offers a free shuttle service to and from the airport, running 24 hours a day every 15 minutes. When departing, you wait at the bus stop outside the lobby door 5 minutes beforehand. You'll need to load your own luggage onto the bus, but the driver will help you place it on the luggage rack. Just tell the driver your terminal or airline, and they'll stop and remind you.
The hotel also provides complimentary luggage storage.
Each floor has an ice machine, and there's even a microwave in the ice room.
There are many rooms on each floor. I checked in at 5 PM and was given a room on the 5th floor, all the way at the end. Since it was only for one night, I didn't bother asking to switch, but dragging my luggage across the carpet to the furthest room was quite tiring, especially considering it's a 15-story hotel.
They provide two complimentary bottles of water in the room, which was a first for me in my 15 nights in the US.
The double beds are very large, and the room itself is spacious with a big sofa. There are plenty of charging ports by the bed. The only downside is that the bathroom isn't very big, with the toilet and bathtub being uncomfortably close together.
However, the water pressure is incredibly strong! I was a bit worried after reading reviews about low water pressure, but it was surprisingly powerful, making for a very comfortable shower.
I met a very nice housekeeper on the 5th floor in the evening.
For check-out, there's a box by the elevator where you just drop your room key and card holder.
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Price per night from:PLN 647
Posted on Jul 9, 2026|Mobility Accessible Deluxe King Room with Bathtub
Anonymous User
Staying here was very convenient. The staff were all incredibly friendly, helpful, and welcoming. The bathrooms were exceptionally clean, and they were cleaned every morning. I had a wonderful stay and would definitely recommend this place. So close to KIA FORUM and airport. for people who need to attend the concert is so convenient.
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Price per night from:PLN 493
Posted on Feb 26, 2026
Weiweizi
The hotel room was very spacious, and the location was excellent with plenty of restaurants nearby. The lobby was really impressive and grand, especially for an American-style hotel. We stayed for five nights, but the only downside was that we were charged $5 for the two complimentary bottles of water that were provided.
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Price per night from:PLN 447
Posted on May 4, 2026|Traditional, Guest Room, 2 Queen
tchbConvenient option for a layover, with a hotel shuttle to the airport that takes about 10 minutes and runs every 15–20 minutes. The gym is well-equipped, and it’s also about a 10 minute walk to the car rental facilities across the street.
That said, water isn’t provided in the room unless requested at the counter, and overall the facilities felt a bit underwhelming for the price paid. Still, a solid choice for short stays due to the location.
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Price per night from:PLN 593
Posted on Jul 29, 2026|Standard King Room
KlauseXiaClose to the airport and a main road, the smoking area in the backyard offers views of the sunset and planes landing. There's a 24-hour McDonald's and a convenience store with a gas station right outside. The rooms are clean and, although the facilities are a bit old, they are relatively comfortable.
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Price per night from:PLN 517
Posted on Jun 5, 2026|King Room With Tub-Mobility Accessible
Anonymous User1. No slippers, toothbrush, or toothpaste were provided.
2. I really enjoyed making my own waffles at the breakfast buffet. I didn't do so well the first day, but by the second day, they were perfect! While the variety wasn't extensive, it was enough to fill you up. However, there were no vegetables, which was a bit hard for my Chinese palate to get used to. Of course, the buffet can't compare to what you'd find in China.
3. The hotel offers a shuttle service to and from the airport, but I didn't see the pickup shuttle. I ended up taking the Hilton Garden Inn shuttle and then walked about 5 minutes to the hotel. For departures, you can wait right outside the hotel, and the shuttle arrives in about 20 minutes.
4. The cleanliness was good, the room was quiet, and the large bed was comfortable.
Other: There were quite a few homeless people nearby; I encountered four of them who kept saying ”hello, hello.” It spooked me so much that I ended up running. While they are unfortunate, it was still a bit scary. I wouldn't recommend going out after dark. There's a convenience store about a 5-minute walk away.
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Price per night from:PLN 467
Posted on Jul 8, 2026
YeziyshhsyConvenient location with quiet and clean rooms. There's a large supermarket nearby, which is great for shopping. The guesthouse has a big fridge and kitchen, perfect for preparing your own meals. Highly recommended!
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Price per night from:PLN 58