Pullman accommodation in Yantai

I booked a king-sized bed, but when I got to the lobby, I wanted to ask the front desk if I could switch to two twin beds. The male staff member who was assisting me was about to check when a female front desk staff member at another computer interjected, saying it wasn't possible, they were fully booked with a group today. I'm okay with not switching; I was just asking to see if it was an option, as it would be perfect for my child to have an extra comforter. But I was a bit taken aback by the female staff member's attitude at that moment – haha, just a minor hiccup. The hotel has direct access to Wanda Plaza from B1. In the evening, my mom took two bags of trash downstairs to throw away. She carried them all the way to the 26th-floor lobby but couldn't find a large trash can. When she asked the front desk where she could dispose of them, a male staff member immediately took them from her. We were very grateful, and also a bit embarrassed. The view from upstairs overlooking Suochengli and the city nightscape is absolutely fantastic. The pool is clean, and my child loved it. The staff kept a close eye on the pool, and the rule about changing into slippers before entering the pool was very well enforced. We went to breakfast around 9 am, and there was plenty of food. However, the service quality of the restaurant staff was noticeably lower than the lobby staff. Our table didn't have cutlery, so I had to ask a young male server for some. Later, we ran out of tissues while eating, and when I asked for some, the staff member actually asked me how many I wanted! I jokingly asked, 'How big is one sheet?' Haha, the tissues were so large that my child even asked me to take a picture of him with one. These were all fun little anecdotes, and overall, I was very satisfied. 👍