Hotels in Batam

"Overall is good. Only a bit disappointed is they forgot to decorate or provide birthday amenities for my son. When check in reception counter tell me there is birthday deco in my son room, in the end nothing. But I will be back again for my next visit. 😀"

"Excellent service from the reception team — they were friendly, professional, and extremely helpful throughout my visit. Made the whole experience smooth and welcoming. Highly recommended! 👍👍👍👍👍"

"Rooms were spacious and clean. Induction cooker was all rusty and we didn’t want to use it. Aircon broke down on our 1st night. Maintenance took more than 30mins to respond and another hour to rectify issue. Shower area is right in front of sink, beside wc. No curtains So when you shower, the whole toilet gets wet and soapy. Only 2 lifts servicing our block so be prepared to wait. We stayed at the top floor and took is really long to go up or down. Staff were very friendly and helpful. Breakfast buffet was really good but staff were slow in topping up. No convenience store in the hotel so had to cross a busy street to the nearest store."

"Morning view from the hotel room. Only concern I have is that I have requested additional small bottles of water but was being rejected and need to pay. Even though the rooms comes with 2 free bottles per day per room. The aircon is quite noisy and maybe need regular maintenance. 🧑🔧 took a while for the aircon to be cold enough for the room too. Recommended to stay here as it is very convenient too."

"There was no cleaning of room after i told them to come back a short while later as we were still not ready to leave for the day yet. Otherwise, location is the most important factor to stay here as it is within walking distance to everything you can possibly want. i.e. dry goods shops, wholesale shops for gloves, hair accessories and socks, lapis, convenience shop for drinks as their tap water is not drinkable."

"Check in n out very breeze. All staff very friendly n attentive. Room very clean. Breakfast excellent, lots of choices. Will recommend to others n will definitely come back."

"Always love this Hotel. Maybe repeated 10 times already. Good service, good massage spa. Loves the cozy pool with warm jacuzzi on sundeck w frangipani tree over. almost exclusive! However buffet although many varieties breakfast this time is not as great as before😢. Previous chefs retired. Hope Chef become better"

"Wide food selection for breakfast, hotel have great gym, pool and even kids club! Located Quite near to one batam mall. Fom indra was also exceptional when assisting me during check in. Thank u!!"

"At first, we were impressed by its simple, modern, stylish design and sparkling cleanliness. The room was spacious and had a partial sea view. However, during our 3D2N stay, the swimming pool remained closed due to strong winds. The weather was nice enough for a swim, so it was quite a misfortune. This should have been stated in their advertisements to let customers know that although the hotel has a pool, it is almost never open. The location is opposite the mall, but it’s dangerous for families with strollers or young children to cross the road."

"Very near Batam centre ferry centre, but away from beach area. Majestic hotel, grand, posh! I love this hotel. Breakfast is amazing. Pool is huge, with jacuzzi pool too. Staff is friendly. But pls buy your own water. As hotel only gives 2 bottles of water a day. Don't bother trying the massage at hotel. Not worth it"