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9.7/10
Excellent
GGuest UserThe room was clean and tidy, the layout was very comfortable, the bedding was soft and skin-friendly, and it felt particularly relaxed as soon as I lay down, and I slept very well at night. The water pressure in the bathroom is very sufficient, the hot water comes quickly, and the quality of toiletries is also good.
MM506548****The room I stayed in was exceptionally spacious and bright, offering a wonderful sense of openness. It was truly the biggest and most comfortable room I encountered during my multi-day stay around Sayram Lake. But the most heartwarming aspect of this trip was undoubtedly the thoughtful service from our housekeeper, Beibei. From the moment I stepped into the hotel, his attentiveness was constant. During check-in, he meticulously explained the room facilities and provided tips for exploring the surrounding area. Any requests I had during my stay were met with immediate responses. At check-out, he thoughtfully reminded me to take all my belongings. Even after leaving the hotel, that comforting warmth lingered. When I was struggling to find a taxi at the Sayram Lake scenic area on my way back, I contacted him in a pinch. To my surprise, he immediately dropped what he was doing and drove over to pick me up, even reminding me to be careful on the roads in the scenic area. Over many years of travel, I've explored numerous mountains and lakes and experienced all kinds of services, but service staff like Beibei, who possess both professionalism and genuine warmth, are truly rare. His sincerity and enthusiasm added an extra layer of warmth to the already beautiful scenery of Sayram Lake.
AAnonymous UserA very satisfying stay experience! highly recommended!
Service: The front desk staff is very warm and thoughtful, meticulous work, fast check-in, free upgrade of the room type, and detailed introduction of the hotel's service facilities, and also sent a small gift when leaving the store, thank you very much
Facilities: fully equipped, well maintained, clean and tidy rooms, large area
The location is good, eating and shopping around is very convenient, very close to the shopping mall and food street, convenient transportation, next time you have the opportunity to stay!
LLiuxiuzhongThe bedding was exceptionally comfortable, the room was well-appointed and clean, the staff was professional and welcoming, parking was convenient, the coffee on the first floor was excellent, the breakfast was delicious, the front desk staff was attentive and helpful, and laundry was easy to do. It was a very satisfying experience. The room rate was also very affordable, and they even upgraded me. Thank you so much to the beautiful front desk staff for their excellent review.
AAnonymous UserThe hotel is located at the East Gate of Sayram Lake, offering stunning views of the lake right from the restaurant.
The room key cards are quite unique; the staff mentioned they feature photos of Sayram Lake taken by the hotel's own employees.
Having just opened in November, it's a new hotel with comprehensive facilities, impeccable hygiene, and very attentive service.
The breakfast selection was a bit limited though.
AAustin_180The room is good value for money this season, it is recommended to stay, the room is clean and tidy, the mattress pillows are very comfortable, the location is not big, the location is not bad, there are breakfast and shops at the door, the parking lot is large and free parking
MM258930****The rooms are spacious and bright, the facilities are super clean, and the beds are comfortable and sleep soundly. Very recommended! I will choose this next time!
AAnonymous UserThe hotel only focuses on the visual design, but it is flashy and not practical! I felt that I had chosen the right place when I checked in, but I would never stay there again after I stayed there!
Hotels should still be people-oriented. There are many inconveniences when staying there. You can only hang 3 or 4 pieces of clothes. There is no place to dry clothes after washing. The hot water is not hot. The drain is higher than the door. The water is stored and flows to the toilet area next to it. There is no place to put any bags or suitcases. They can only be thrown on the ground. There is only one chair in the double room. Alas, if the designer himself lives there, he will probably complain about himself!