Featured facilities: Mountain Climbing, Bar, Swimming Pool
Very Good
110 reviews
8.4/10
1 night
From IDR 1,916,842
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9.3/10
Great
MMAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
GGuest UserNice new hotel. The beds were not made everyday, when I asked at reception why not, they said it is Hilton policy to just pull the sheets up !!! I’ve never heard such a thing !! Told sheets would be changed after 3rd night, but they were not. Tissues not replaced when empty. Maid service was very disappointing, but everything else was good.
KKimifWe celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.
GGuest UserWe stayed here for one night before flying out from Mesa Gateway Airport, Location was good, Hotel was very nice. Our flight was leaving early in the morning, so I wanted a hotel close to the airport. A little more than what I wanted to spend but it ended up being a good place to stay before leaving early in the morning. It worked out perfect.
MMo-BettyWe came during the Christmas Eve, Christmas Day weekend to visit family in the area. The hotel is clean and located just off the freeway which makes it easy to access. We liked that the breakfast was made complimentary since there is less staff to allow their workers to take the holiday off. It was a nice stay and would be back again
GGuest UserThe hotel did not give me a breakfast voucher when I checked in, even though my rate included breakfast. I had to ask for one in the morning when I discovered they charged for breakfast. When I checked out, they charged me for the room when I had already paid through Trip.com. I had to call them to get a credit processed. The rate they charged me was $132, but I paid Trip.com $162, so it wasn’t cheaper with Trip.com.
The breakfast was very good though, I had avocado toast.
GGuest UserThis is our go to place for our annual staycation during the summer. It's a wonderful resort. They have wonderful pools. They also have an ”adult only” pool if you want to relax away from the kiddos. To add to our wonderful experience was the Bird Man from Liberty Wildlife. On the 4th of July he had Aurora, a huge beautiful female bald eagle. You are able to take a picture with Aurora and as she is lifted up behind you she spreads her gorgeous wings! On other days he might have a hawk or an owl. The live band in the pm was fun too! The picture I posted here of the Bird Man is from Google. The eagle he is with is beautiful, but not Aurora. 💜
TThe BumbumsI absolutely adore staying here! The bedroom is brand new, super clean, and incredibly comfortable. We arrived super late, around 12 AM, and asked if we could check out late for free since we will only stay for a night. They were so kind and said yes, which is a huge bonus for being considerate!
GGuest UserOverall it served our purpose and we actually didn’t spend a lot of time there as we were out hiking, dining, and checking out the area.
But the place seemed to ba bit rundown… the carpets needed to be cleaned or replaced, the tub had a big chip in it, and the pool towels were a bit dingy. But Steve, our server at both breakfasts, was awesome—a hard worker & always looking to please!
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