Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
99 reviews
9.1/10
1 night
From KWD 24
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
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9.3/10
Great
GGuest UserDeceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
AAnonymous UserWe recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered!
Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun.
Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance.
Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities.
Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool!
Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious.
Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.
GGuest UserO hotel é bom, a limpeza também estava ok, e o atendimento foi excelente. A comida é agradável e, no geral, tive uma boa experiência. No entanto, o que não me agradou foi o elevador — ele é bem antigo, faz muito barulho e não possui as especificações técnicas expostas, como a data da última inspeção, o que me deixou insegura, principalmente por estar hospedada no 12º andar. Tirando isso, gostei bastante do atendimento e dos demais serviços do hotel.