Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 25, 2026|Bay Suite Studio
Queen AntoinetteSavea hotel is a new hotel opposite city of dreams. Place is near Ayala malls too. A friendly oriented hotel, fresh with mini kitchen and spacious for 2 or 3 people. Thus is highly recommended hotel.
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Price per night from:SAR 216
Posted on Sep 4, 2026|Deluxe Twin Room
victor73They used to provide two bottles of water, but not anymore. They've placed a water dispenser in the hallway now. I'm not too happy about this. There was an empty bottle in the room, so I guess they expect guests to fill it up from the dispenser? A bit disappointing...
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Price per night from:SAR 160
Posted on Jun 24, 2026
黑輪輪
Upon check-in, I was initially given the wrong room card, but the staff quickly came up to replace it and apologize. There was no trash bag in the room's trash can, and the bedside outlet wasn't working. Aside from these minor issues, everything else was quite good. There's a convenience store downstairs if you get hungry, and a really good mala hotpot restaurant run by a Chinese owner on the second floor of the hotel. The ocean view and night view from the window were also decent. It's also quite close to Okada by foot.
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Price per night from:SAR 138
Posted on Aug 12, 2026|Twin Room With Balcony
Anonymous UserThe room was clean, and the bed and blankets were very comfortable. The location is convenient – just a 15-minute drive to the airport – so it's perfect for a layover. On the downside, it fronts a busy road, so car noise can be an issue (as other reviewers have pointed out). Light sleepers should be aware, and keep in mind they charge extra for late checkout, even if it's just over an hour
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Price per night from:SAR 95
Posted on Jul 18, 2026|Family Room B
Kelly F. Omega⭐⭐⭐⭐⭐ Highly recommended! Nasatisfied talaga ako sa stay namin sa Nichols Airport Hotel. Malinis at komportable ang room, mababait at accommodating ang staff, at masarap ang breakfast. Maganda rin ang location dahil malapit sa airport. Sulit ang binayad at babalik kami dito sa susunod. Thank you, Nichols Airport Hotel! 💙
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Price per night from:SAR 72
Posted on Sep 10, 2026|Twin Room
Guest User⭐⭐⭐⭐⭐
I was very satisfied with the overall experience at this hotel! The room was clean and tidy with complete facilities, and the bed was comfortable, making for a very pleasant stay. The staff had excellent service, being warm, polite, and always helping to solve any issues promptly. The hotel's location is also very convenient, making it easy to get around and find places to eat nearby. The overall environment is quiet, and it offers great value for money. I will definitely choose to stay here again on my next visit. Highly recommended!
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Price per night from:SAR 64
Posted on Jun 28, 2026
Shiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
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Price per night from:SAR 75
Posted on Apr 26, 2026
VRDC
Second stay, different unit in Phase 1—and still an amazing experience! We truly enjoyed our time again.
Just a small note: compared to our previous 2-bedroom stay, the kitchen utensils were more complete and had bigger pots and pans. The 3-bedroom unit had smaller ones than expected, but it wasn’t a problem for us since we live nearby and could easily get what we needed.
ONCE AGAIN, KUDOS TO THE HOST. Thank you...
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Price per night from:SAR 153
Posted on Oct 15, 2025
Guest User
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There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
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Price per night from:SAR 120
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Price per night from:SAR 388