Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 27, 2026|Deluxe Double With Garden View
Guest User
The hotel's first floor is a casino, and it's quite fragrant. The front desk staff can speak Chinese. While you're getting your room card, the bellhop will take your luggage to your room in advance. The bedding is very comfortable and doesn't have any strange smells, though the bed is a bit high. Overall, I'm satisfied.
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Price per night from:£107
Posted on May 14, 2026
Guest UserBooked one deluxe room and stayed for one night with kids. The room is sufficient, ample toiletries with a bottle of distilled water. The kids enjoyed much at the pool, it was big maximum of 4.2 feet and an adjacent kiddie pool with water fountains also good thing is that the kiddie play room is just along the area so you can watch your kids play around. They also have sun loungers and couches. At the same floor they have this six hole miniature gold area designed for fun and playful guests. In the evening we went to the roof top, there was a bar and spend some time just chilling around. Then buffet breakfast was ok, the kids loved the champorado. Then we went for a quick stroll to the adjacent mall, and you don't have to go down for there was a connecting area at the 4th floor. All in all the stay was absolutely ok despite this musty smell, I think from the carpet that is not dried up? or from the sewer. However, that does not make our stay memorable.
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Price per night from:£78
Posted on Aug 11, 2026|Nobu Deluxe Double Queen City View
Rachel Abigail Bautista AustriaOur stay at Nobu Hotel was enjoyable overall, and we really appreciated the convenient location next to several shopping malls. That said, there are a few points worth noting.
The lobby and elevator areas had a noticeable cigarette smell, which wasn't ideal for us as we were traveling with young children.
We also found the no-outside-food policy a bit inconvenient, especially since the hotel's dining options were limited later in the evening.
The signage to the pool and shopping mall could be clearer. We accidentally tried to use a nearby pool that turned out to be for another hotel, which caused some confusion. The staff eventually allowed us access after checking our room number, but the interaction felt a bit tense, and our children were repeatedly watched closely even with my husband supervising.
Breakfast offered good variety, with both buffet and à la carte choices available. We opted for the buffet, which is served at the Hyatt Hotel and requires a short shuttle ride. On our first morning, we paid 155 HKD for one buffet access. The next day, reception staff offered promotions—30% off for new members or buy-one-get-one for BDO cardholders. We took the buy-one-get-one offer, but when we tried to use it again, we were told it could only be redeemed once per day. This restriction hadn't been mentioned earlier, and it was disappointing that the staff didn't offer any flexibility or attempt to void the transaction.
Overall, it was a decent stay, but given the price point, we would likely explore other options next time.
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Price per night from:£85
Posted on May 17, 2026
@travels8k
Excellent place new Okada Manila, far away from the noise and traffic of the Metro Manila area. It's in a gated community that's a dead end road so only deliveries and residents pass by the road. The residence has kiosks, restaurants and supermarkets open 24/7 while the use of the pool and gym is free and unlimited. Will definitely be visiting again soon. The views are also spectacular during the sunsets and golden hour.
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Price per night from:£25
Posted on Apr 24, 2026|Deluxe King Room
Anonymous UserOverall great location, 711 accessible, same building.
Ayala Malls 5 mins walk, Parqal closed by.
MOA - great for morning walk / exercise, back and forth
Only downside - you can hear people moving and talking outside your room, sometimes bathroom will smell of smoke (possibly from the exhaust)
Lobby - warm and welcoming
Employees - all respectable
Room - clean, cozy, relaxing
Table space - great specially for those who are working
Room Wifi - can be a bit unstable but overall great connection, choose 5g option for a more stable connection
Bed - king size with 4 pillows and warm duvet cover
2 sofa bed - can make larger beds with two sofa beds available in the room (you can request them to arrange this before your check in)
Bathroom - clean, warm and cold water, with hair dryer, towels can be replaced upon request for additional cost, standard set for hygiene care (toothbrush, toothpaste)
Fridge - available, just need to plug it in when you arrive
TV - only cable channel, no netflix or other streaming app
Safety deposit box - available
Swimming Pool - not heated, very cold, great in summer or hot weather
Breakfast - Buffet, a few selection but has appetizers (salad, fruits), main dish, desserts, drinks, coffee, cereals. Overall great food.
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Price per night from:£31
Posted on Aug 17, 2026|Twin Room With Balcony
Anonymous User
Patient staff and room upgrade, but severe water and flooding issues!
Pros: Extremely patient, nice, and helpful staff.Got a complimentary room upgrade.
Cons: No water for several hours (apparently due to the neighboring hotel).The bathroom flooded badly once the water returned because the drain was clogged. Could not take a normal-length shower because the bathroom floor would quickly overflow. Found insects inside the room.The staff did their best to help us, but the building's maintenance and plumbing issues ruined what could have been a perfect stay.
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Price per night from:£17
Posted on Jun 28, 2026
Shiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
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Price per night from:£15
Posted on Dec 13, 2025|Luxury Seaview Family Room
Guest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
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Price per night from:£30
Posted on Oct 15, 2025
Guest User
.
There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
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Price per night from:£23
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Price per night from:£77