Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 12, 2026|Mountain View King Room
Guest UserI arrived late at night and initially planned to stay for two nights as a transition. I only started looking for hotels the day before departure, and after getting tired of searching, I just picked one that offered good value for money. I didn't have high hopes at first, but after checking in, I decided to extend my stay for a few more nights. The place smelled lovely from the moment I walked in, and the room was super clean, just like in the pictures! There wasn't any musty smell, and the decor was particularly cozy. Plus, it was a mountain view room. In China, similar guesthouses during the off-season would easily cost 500+ RMB, so this was incredibly good value! Dining and everything else was very convenient. There's a 7-Eleven just across the road downstairs, and it's only a few minutes' walk to the beach. The guesthouse owner is Chinese and very thoughtful; they even offered complimentary drinks upon check-in. The owner also helped us book massages, and we could ask them anything we didn't understand. It felt very safe; I left my money and electronics around freely for several days without anything going missing, though there's also a safe if you're worried. After staying a few nights on Phi Phi Island, I came back and extended my stay here again. Phi Phi Island is beautiful, but the hotel bedding there tended to be damp, and the water quality wasn't great. Coming back here, the blankets felt so soft, and there wasn't any strange odor at all โ probably because I had something to compare it to, haha! This will definitely be my top choice next time I visit.
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Price per night from:CAD 54
Posted on Aug 24, 2026|One Bedroom Private Villa
Guest User
This hotel was the first stop on my trip, and I arrived with high expectations, only to be thoroughly disappointed! First, I have to commend the hotel's facilities, which are new, clean, and the rooms aren't damp. However, the service attitude was terrible. From the young lady at the front desk to the restaurant staff serving breakfast and afternoon tea, everyone looked unhappy! During my three-day stay, I had breakfast twice. Each time, the staff were arrogant and rude. Breakfast was order-based, and the food came out incredibly slowly. On the first day, we waited an hour and a half for breakfast, and only two dishes arrived. We couldn't wait any longer, so we told the waiter not to bother with the remaining two dishes as we were in a hurry. The second day, there were three of us. Knowing how slow the service was, my child and I opted for desserts, and only my husband ordered a Spanish omelet. We still waited 45 minutes, and the restaurant's air conditioning was freezing. I was so angry! The restaurant wasn't even busy, so I don't understand why it took so long! Since we had to pass by this restaurant every time we left, and heard they offered continuous snacks and afternoon tea, we tried to get afternoon tea three times, but never managed to get any. The first time, a male waiter curtly said: 'Come back in five minutes!' It was 5:27 PM, and afternoon tea started at 5:30 PM. I was infuriated by his attitude; I wasn't even trying to take anything, just looking to see what was available! But there was a language barrier, so we left. It was pretty much the same every time after that. I was shocked! For such an excellent service industry in Phuket, to have such rude staff is unbelievable. On the second day, because of the long wait for breakfast, I was clearly upset. The waiter noticed and actually slammed a plate near me, seemingly as an act of defiance! I admit the hotel's accommodations are good, but I didn't feel welcome at all, which was very upsetting! I've stayed at other hotels before and never felt this way! When I checked out, I wrote my complaints in the guestbook, and I'm leaving my first negative review here too! Oh, and while the living environment was good, the LG air conditioner in the room made a huge noise when it hadn't reached the target temperature, especially noticeable in the middle of the night.
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Price per night from:CAD 212
Posted on Sep 8, 2026|Bed In Bed In 4-Bed Female Dormitory Room (Female Only)
XiaolvajianThis hostel is great, I felt very safe and comfortable during my two-day stay. You can take a direct bus from the airport (though it's still about a 1km walk), and when leaving for the airport, you can easily flag down a taxi right on the street. The beach is directly across the road, which is lovely and romantic. It's located right between Karon and Kata, making it convenient to get anywhere. Highly recommended, at 40 yuan a night, what more could you ask for? Phuket's summer never ends!
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Price per night from:CAD 7
Posted on Aug 18, 2026|Premier Family Room, Sea View, 1 King Bed And 1 Queen Bed, Balcony
Guest UserI stayed here again after more than a year, and this time the family room on the 4th floor had a great view! Absolutely perfect! That's a big plus.
The hotel is undoubtedly beautiful, and the check-in service was good. There were staff who spoke a little Chinese, though the official service language is mostly English.
However, I did have a slightly different experience this time. I tried both early and late breakfast shifts. After the staff seated us, they rarely reappeared. If we wanted tea, we had to call someone over. Typically, at a hotel of this star rating, they usually ask about tea as soon as you sit down, don't they? Did their SOP change, or am I just expecting too much?
Also, the bedsheet in the room already had a hole in it, which was a bit awkward. It didn't affect my sleep, so I didn't report it or take a picture.
I found the food excellent. The ingredients and the taste of the dishes were very much to our liking. The only thing is that the two-course dinner per person was a bit too much; my small appetite couldn't finish it all, and it felt wasteful.
This year, it's either starting with two meals or nothing at all, which is quite inconvenient. I prefer having breakfast included and then ordering dinner ร la carte.
Nevertheless, the price this year was very reasonable. I double-checked everything before departure and resolved some issues happily with Trip.com. That was pretty good!
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Price per night from:CAD 127
Posted on Feb 19, 2026|Grand Deluxe Room
StonnerThe room was spacious and relatively clean, pretty good overall. However, it was a bit far from the beach, and the street noise was quite loud. The Wi-Fi on the 3rd floor was very weak and practically unusable. The owner's English seemed basic, so there wasn't much communication.
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Price per night from:CAD 19
Posted on Jul 31, 2026|Deluxe Room
Guest UserThe hotel is right by the beach, just a few steps away. In the morning, you can open the window to see and hear the sound of the waves. The hotel doesn't have an elevator, but don't worry, the staff here are very enthusiastic and friendly. They'll help you carry your luggage up to your room, and when you check out, they'll help you bring it down to the front desk as well.
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Price per night from:CAD 19
Posted on Sep 24, 2025|Queen Room With Balcony City View
Guest User
I stayed at MoonE for 5 days alone and felt completely safe! The hotel has a 24-hour front desk with someone always present, and the soundproofing in the room is excellent. Coming back at night and seeing the fresh mineral water bottles replaced daily on the bedside table always warmed my heart. Karon Beach is much quieter than Patong. During the day, I'd walk barefoot with my headphones on; the sand was so fine I wanted to roll in it. My sunset photos taken from a beach chair got so many likes and comments on my social media! It's a 10-minute walk to Nomad bar, where I'd order a cocktail and watch the fire show from the counter. The staff even offered to take pictures for me! The AC temperature was just right, and the cleaning staff would leave a note daily asking if I needed an extra pillow. Even traveling solo, I felt so well taken care of!
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Price per night from:CAD 28
Posted on Nov 26, 2024|Superior Double Room
Ralph NicoleThis small hotel is located strategically just across Karon Beach, Phuket in Thailand. I booked it for convenience and great vibes that I donโt need to walk a lot or ride a tuk-tuk just to be in the beach. You just have to be careful crossing the roads in Thailand as it is another skill to have! On another note, this hotel is a bit funny with their floor and room numbering system, so just be aware of that as I was assigned room 317 but it was 2nd floor in the elevator number, haha! It added some twist to how fun my Phuket trip was!
In terms of cleanliness of the facilities and friendliness and service from the staff, it was great and I have absolutely no issues with them! They were great in keeping everything tidy. Aside from its awesome location, I particularly selected this hotel for its good price and their washrooms having a bidet! If you know, you know why that is important to some travelers as we are not uncivilized savages, so thatโs a plus for those who are looking for this feature in a hotel room. Overall, I enjoyed my short stay and wished I stayed longer. I will be back again!
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Price per night from:CAD 26