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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
1153 reviews
9.3/10
1 night
From AU$124
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9.4/10
Amazing
MM515186****Facilities: Perfect score! The breakfast was delicious, and the large public bath was great, especially in the morning when it wasn't crowded. The room was also very new and clean, and there's a 24-hour convenience store downstairs.
Cleanliness: Very good and new.
Environment: High-floor rooms offer great views, and the surroundings are quiet. The only downsides are that you can't order takeout, and it's a 15-minute walk to go shopping, which can be a bit tiring. If you book a day trip, it's very convenient to walk to Sapporo Station North Exit for the bus, only about three to five minutes away.
Service: Service gets four stars. Most of the staff I encountered were great, but there was one front desk staff member named Honda who would discuss foreign guests in Japanese, which really spoiled my mood. I'd recommend avoiding them if you can. All the other front desk staff were excellent. On the first day of my stay, a female front desk staff with a single ponytail spoke super good English and was enthusiastic and professional – highly recommend her!
YYangguang-baixueFirst, the hotel is just dozens of meters from JR Sapporo Station. You can see the 'FORZA' sign on the building right in front of you as soon as you exit the station, making it very convenient for travel.
Second, the hotel rooms are a bit small. Our suitcase could barely be opened in the entryway.
Third, regarding room cleaning, housekeeping only cleans upon guest request. If you don't put the 'Make up the room' sign on the door, staff won't enter your room without permission.
Fourth, the hotel breakfast selection isn't incredibly extensive, but it has all the essentials like Western food, sashimi, milk, juice, coffee, cakes, desserts, and pizza, and the quality is excellent.
Fifth, the room only provides a toothbrush, toothpaste, and sencha tea bags. Other disposable amenities are available for guests to pick up as needed in the lobby, to the right before entering the elevator area.
Overall, I'm quite satisfied.
AAnonymous UserI love the Courtyard by Marriott Sapporo; it's a peaceful oasis in a lively area, and everything about it was excellent. It's just a 15-minute walk to Tanukikoji shopping street, making the daily round trip a pleasant stroll. The breakfast spread was generous and offered a wide variety of choices. My son is young but quite tall for his age, and he sometimes worries about being questioned about his age; here, they thoughtfully provided children's meal cards. Our suite was incredibly spacious, and having two separate bathrooms was incredibly convenient. The overall decor was also lovely. We consistently opt for eco-friendly practices by not requesting frequent linen changes at hotels worldwide, and here, they even offered afternoon tea and snacks as an extra incentive for doing so.
11366199****This is an older, established onsen hotel. The public bath was very comfortable and not crowded, with toiletries from Pola and another brand provided. The room was spacious, and the private onsen in the room was also very relaxing. In the lounge area, you can enjoy bread, coffee, and juice, and alcoholic beverages are available in the evenings. The hotel offers a free bus service from Odori Station; we booked the 11:30 AM bus to the hotel and the 1:00 PM bus back to Sapporo, which worked out well for our timing. The hotel's food was just average.
MmcspikyOur family had an excellent stay at Bespoke Hotel Sapporo! The staff were incredibly friendly, polite, and always ready to help with any request — truly one of the highlights of our trip.
The room isn’t very large, but it was still comfortable and adequate for a family of four. We managed perfectly fine, and the heater/air-conditioning system was fantastic. It was very easy to adjust the room temperature to exactly how we wanted it.
A couple of small areas for improvement:
The laundry room only has three machines, so sometimes guests leave their clothes inside for too long, which can be inconvenient.
Parking is very limited — only eight slots, and availability depends on your car’s size. We were only able to park after switching to a smaller rental car. Thankfully, the hotel provides access to affiliated parking lots nearby at discounted rates.
Overall, we truly enjoyed our stay and would definitely return to Bespoke Hotel Sapporo. It was a great experience for the whole family!
Hotel near odori park Surrounding, Sapporo 3.5% of visitors choose this area
Price per night from:AU$144
9.0/10
Great
::-OjiaomeimeiAfter countless trips to Japan, this hotel stands out as the best, most comfortable, most convenient, and best value for money I've ever experienced. It's my first time staying in such a great value hotel in Japan. The double room is a bit small, but the bed is 1.6 meters wide, which is quite rare in Sapporo. Still, I recommend choosing a twin room as it's much more spacious. It's incredibly close to JR Sapporo, just a 2-minute walk, putting it right in the heart of the core district. This makes transportation, shopping, and dining incredibly convenient. There's also a convenience store nearby. You can store your luggage here, and all the toiletries are DHC.
GGuest UserWe appreciate this hotel so much. Very near the bus station going to and from Chitose Airport. The staff are all accommodating and always ready to assist you. The breakfast buffet is delicious with many options to choose from. With complete Amenities except no shower cap. There are robes provided in each floor. All in all we had a great stay at this hotel and would likely to recommend to friends and relatives. Value for money. Thank u Smile Hotel😊🙏
Hotel near Susukino, Sapporo 95.7% of visitors choose this area
Price per night from:AU$85
8.9/10
Very Good
JJefxxxxxA cozy room with a welcoming atmosphere, reliable air-conditioning, and ample hanging space for coats and jackets. The bed was very comfortable, free from the distraction of an unnecessary decorative bed runner. The breakfast was excellent, and the location was very convenient. The reception staff were friendly and helpful.
It would be helpful to add extra signage requesting guests to refrain from loud phone conversations in the corridor, especially around midnight, as not all guests are considerate or aware of noise levels.
Hotel near Susukino, Sapporo 95.7% of visitors choose this area
Price per night from:AU$72
8.8/10
Very Good
PPoppyqueenHotel Gracery Sapporo is a convenient and comfortable choice for travelers visiting Sapporo. Its location is excellent, just a short walk from Sapporo Station, making transportation, shopping, and dining very easy. The rooms are clean, modern, and well equipped, offering a cozy space to rest after a day of sightseeing. Staff are friendly, professional, and helpful, providing smooth check-in and good service throughout the stay. The hotel also offers useful amenities and a pleasant atmosphere. Overall, Hotel Gracery Sapporo delivers great comfort, convenience, and value, making it a reliable option for both leisure and business travelers.
CClaire FanWhen I first arrived at the hotel around noon, all I could think was, ”Wow, this place is massive!” After checking in that afternoon, I realized not only was the lobby huge, but the room was also incredibly spacious. It's easily the biggest room I've stayed in across all my trips to Japan! Even the hot spring area and the restaurants were enormous. Everything was just huge, which is probably why there were so many tour groups – lots of elderly groups from Korea, Japan, and China. Honestly, I absolutely loved the seafood rice bowl and milk at breakfast. It's been two days since I've been in Tokyo, and I'm already missing it so much! 🥰
Dinner, however, was pretty average. There wasn't even any salmon sashimi, just a three-piece sushi plate with salmon and two other kinds of fish that I don't eat. I asked the sushi chef if I could just have a piece of salmon, but he refused and was quite rude about it... speechless.