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9.2/10
Great
BBea TanWe had a lovely 3-night stay at The Forest Lodge in Baguio! The service was warm and welcoming—special mention to the ever-helpful guards who went above and beyond, assisting us with umbrellas and our bags during the rainy weather. Housekeeping was attentive and made sure all our requests were promptly taken care of, adding to the comfort of our stay.
Our room was clean and cozy, though the TV was a bit small and dated, it didn’t take away from the overall experience. Nestled inside the serene Camp John Hay, the location was peaceful and perfect for a relaxing Baguio getaway. Looking forward to coming back!
GGuest UserI had a wonderful stay at this hotel! The staff were very friendly and accommodating, always ready to help with a smile. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. The location was convenient — close to restaurants and attractions, yet peaceful and quiet at night. I also enjoyed the breakfast; it was delicious and had a good variety. Overall, an excellent experience. I’d definitely stay here again and recommend it to anyone visiting the area!
GGuest UserThis hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.
KKSD31We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant.
The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well.
Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown.
As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming.
We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat.
Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!
MMarcky AkiChalet Baguio offers a cozy, budget-friendly option for travelers looking to enjoy the charm of Baguio without spending too much. The location is great—just a few minutes from the city center, Session Road, and tourist spots like Burnham Park and Camp John Hay.
The rooms are clean and functional, though a bit compact. The wooden interiors give a cabin-like feel that matches the mountain vibe. However, soundproofing could be better—you might hear hallway or street noise, especially at night.
Breakfast is complimentary and usually includes local favorites like longganisa, eggs, and rice. It’s not fancy, but it’s hearty and appreciated. Staff were warm and accommodating, always ready to offer directions or assist with bags.
Parking is available but limited. Wi-Fi was okay for basic browsing but not ideal for heavy use. There’s no elevator, so those with mobility issues may want to request a lower-floor room.
Would I recommend it? Yes, for couples or small families on a budget who want a convenient, cozy stay in Baguio.
AAngelica EranaThe staff are all nice and friendly as they allowed us to leave our belongings on the reception area since we arrived early as the check in time is 2pm. They also allowed us to leave our bags even after our check in at 12 nn because we still roam around Baguio and left at night. The room service is also kind of good as we manage to get a help in setting up the hot shower. The room is also clean and worthy of the price you paid since we did not stay much at the hotel as we most the time outside while the location is kind of far from Burnham park but it is just near the La trinidad benguet and few blocks aways from Bell church which is also a great place to visit. The only issue we had is the service water as it seems to have an after taste and the breakfast that did not manage to finish because it also has a aftertaste. Overall the stay is good.
RRoyaltyKian⭐️⭐️⭐️⭐️4/5
Our stay at Hotel Urban Khotel (Kurban Hotel) in Baguio was truly enjoyable. From the moment we arrived, we were warmly welcomed by the staff. They were consistently polite, attentive, and always willing to assist, which really made a difference in our overall experience.
The cleanliness of the hotel is outstanding. Rooms, hallways, and common areas are spotless, and you can tell that housekeeping takes pride in their work. The rooms are well-kept, comfortable, and provide everything you need for a relaxing stay.
Another highlight is the location. The hotel is conveniently situated—close enough to the heart of Baguio for easy access to popular spots, yet far enough to enjoy a calm and peaceful atmosphere. It’s a great balance for both relaxation and exploring the city.
The unlimited breakfast was a pleasant surprise. The food was tasty and filling, giving us the energy we needed to start our day of sightseeing. A bit more variety in the menu would be nice for guests staying multiple nights, but overall, it was a great perk.
What we really loved was the view from the hotel—absolutely beautiful and one of the things that makes this stay memorable. Waking up to the cool Baguio breeze and a nice view is definitely a bonus.
Overall, Hotel Urban Khotel (Kurban Hotel) exceeded our expectations. Clean, well-located, friendly staff, delicious breakfast, and great views—everything you’d want in a Baguio getaway. Highly recommended, and we would definitely stay here again!
Rrjm30The hotel room is spacious. The bathroom is clean. The bed and linens aee clean and crisp... we booked at deluxe queen only with ceiling fan, but it feels like your inside an airconditioned room.. staffs are friendly amd couteous. They serve buffet breakfast if guests are 30p ax and above only.. though only few choices of foods at the buffet, we were still feel staisfied... definitely, we will book again..
AAnonymous UserThere are a few points would like to bring up
1. The ceiling fan in the room is functional,
However, the wind is totally not strong enough, so turning it on means not turning it on.
2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no.
3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way.
4. Suggest to have USB socket ports at the bed side would be more convenient
5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room.
6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively
7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore.
8. Breakfast not much selection. And many staffs at the counter
9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service.
Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then.
Thank you!