See All Hotels with Spa in Costa del Sol Occidental
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9.7/10
Amazing
GGuest UserWe had an absolutely fantastic stay and can’t recommend this hotel enough. The staff and service were a perfect 10/10—genuinely some of the most attentive and professional people I’ve encountered. We made a very last-minute booking near malaga airport due to our flight being cancelled , and they handled it seamlessly, making the whole process completely stress-free, ensuring we could check in extremely early.From start to finish, everything felt effortless, and the team went above and beyond to make sure we were comfortable and taken care of. Staying here was an absolute breeze, and the service truly couldn’t have been better.
뭐뭐니1. Out of all the accommodations we stayed in during our 10-day trip to Spain, it was the most expensive but the worst
2. I paid in advance (including breakfast), but I went to check-in, but I said there was no payment, and I stood there for over 30 minutes. At this time, it was around 9:30 p.m.
3. Reservation details + card details + receipts, etc. are printed and shown. The staff tried to resolve it with the reservation company, but it didn't go well. He said he was sorry and said to go to bed, got the key and went to the room (moved by car)
4. I received two keys, but both of them opened the door. My husband got in the car and went to the front desk again to get them, but in the meantime, another one was missing.
5. I have to go to breakfast the next day, but no one contacted me to see if it was resolved or not. Since the hotel reservation company settled with the hotel, they said to go eat.
6. On the 1st day, after breakfast, they asked me to pay, and they said it was included, so they said yes.
7. On the 2nd day, I was leaving after breakfast, but the staff chased me out and asked me to pay.
8. I'm sorry when I check out, nothing to say
BBatoolAbsolutely stunning rooms and true five star experience. The bed was amazing and the housekeeping would refill all amenities that we used which was very considerate. The breakfast buffet was exceptional and we loved how generous and diverse the options were. The beach club is a short buggy ride away and also had a great infinity pool there. My only suggestion is to create a real cocktail menu and not the paper print out that was given to us on both days, but everything else was wonderful! The staff are so kind and friendly especially the blonde young man who helped us with our bags and drove us by buggy to the beach club.
GGuest UserHow to say it, this hotel is quite different. First of all, it is very new, the room is good, the bedding bath towels are very new, very comfortable, the room is relatively large, there is a super large balcony, outside is the swimming pool. But, the used cups are almost not washed, water, one day, no, ask the front desk, some say two bottles, some give several bottles. The location is a bit biased, take a taxi to the city seven or eight euros, there is also a station to go to the city and the pier, each two euros more. There is a supermarket next to it in five minutes and there are also high-end restaurants. There are many Russians living inside, and several at the front desk are also Russians. The breakfast was very general, people didn't feel much, but the waiter felt completely busy and had a good attitude.
GGuest UserNew, clean, and well-equipped apartment. It had a TV, ceiling fan, and air conditioning in both the dining room and bedroom. It also had a washing machine and dishwasher. Close to the seafront... definitely a highly recommended place.
GGuest UserVery new campsite. They are still finishing up some decoration and other things.
Very comfortable for families with children.
Everything is very new and clean.
SStephenLocated was great but during our stay of 5 days we had rain and cold temperatures. This forced most guests to be indoors or around the bar areas. We felt overwhelmed by the amount of guests. During buffet hours, mobs of people would attack the food as they had not eaten in days with no social edict. The guests were mostly from Belgium , loud people but friendly. The hotel is dated but the staff took the initiative to make everyone welcome. Will return to area but will try other resorts next time.
Food was great and overflowing bar service, evening shows very entertaining.
XXinnanWent for a holiday and happy with the stay. The hotel is located in a nice area, with clean room and facilities. Plenty of space to relax during the day,
Local area is convenient, with Carrefour in walking distance and a lot of restaurants. Though the restaurants near the beach are overrated and I would not recommend. Food in the hotel was good, with great value and flexibility. I could just turn up for a dinner and pay at the entrance without any prior booking or notice. I liked it.
Parking was very easy - just navigate to the hotel and you will see the entrance at the front door of the hotel. There is no way you would miss it. It cost 10 EUR a day.
However, do prepare for the mosquitos as there are plenty. I had to buy repellent and sprays in Carrefour to deal with the issue. And we had to shut the balcony during the dawn and night and decided not to use the balcony. The hotel should provide the basic facility for the mosquitos repellent, such as an electric repellent heater.
GGuest UserGreat location and room has kitchen and washing machine for clothes. Laundry drying rack on big balcony.
24/7 front desk
Gym
Pool
Spa
Location is the best! Only 1 block from beach and walking distance to everything.
A few negatives were that there was a strange fishy smell in our room and the toilet button to flush was difficult to flush. Would have liked more towels as well. Washcloth and extra bath towels. Iron didn’t work either. Better coffee options and some bottled water would have been nice too.
Otherwise, would definitely return to this location.
GGuest UserLovely hotel, very clean and modern apartment. Unfortunately we were located above the ventilation for the laundry/technical room so not a minute day or night that didn't sound like we were next to a factory! We were in room 515 and really this room and the rooms above and below should be blocked off. Not only the constant noise but various smells, some nice....washing, some not so great.....school dinners!
We did ask to move rooms immediately but only 2 rooms with small double beds were offered and we liked the large twin beds.
Would definitely stay again but only if we could guarantee to be away from the ventilation system.
The only other issue... we fancied eating dinner in the restaurant one evening. On arrival, we asked if there were vegetarian options as it's a buffet. The guy told us to go to the snack bar!
Overall a great place for a holiday, just not in room 515!