3-Star Hotels in Makkah

Second time staying at this hotel. Everything was wonderful – the service, facilities, and the check-in process was easy and fast. Shuttle buses to Masjid al-Haram are available all the time. What's truly amazing is that the hotel offers a free Ziyarat tour to historical sites in Mecca every Tuesday.

The hotel is very nice and the receptionist is extremely respectful; I think her name is Wad. However, there's a problem: I booked with breakfast included, but when I arrived, I was surprised to find that I have to pay for breakfast at the restaurant. That's the only drawback.

Had an amazing stay at this hotel! 🌟 The room was super clean, comfortable, and well-equipped. The staff were very friendly and helpful throughout my stay, making everything feel smooth and welcoming. The location was also perfect—easy access to nearby attractions, food spots, and transport. Breakfast was delicious with plenty of choices to start the day right. Definitely a great experience overall, and I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Will surely come back again! 😊

Honestly, everything was great in terms of cleanliness, and the restaurant had a nice variety of food. The only thing missing was slippers for the bathroom. The main issue was the bus schedule. It wasn't punctual at all, especially in the early morning. I asked reception, and they said a bus left at 4:00 and the next one at 5:00. So why do they claim a bus leaves every half hour? Honestly, the bus timings are inaccurate and it's often very late. After sunset, all the other hotel buses were there except for ours, which was over half an hour late. We waited so long! 👎🏻

Staff very friendly, just 5 minute from Harram. My suggestion hotel need provide breakfast.

It is a budget hotel, justify the price. Roughly 2km from haram but walk is difficult and steep. Taxi will cost you 10-20SAR to/from haram, they also have a free bus service that i didn’t use (but i guess will taker longer to reach haram because of traffic). Room was clean and tidy, toilet was a bit small but was okay. We had a mountain view from the window. Phone/Sim signals/reception was very bad in the hotel because hotel is located right next to a big mountain. (You hardly get sim signals). However, the WIFI is good. Front office staff was welcoming and cooperative, smooth check-in and check-out. Special thanks to Faroque, he was very respectful, helpful and welcoming always greeted us with smile.

I recently stayed at this hotel, and while there were some positive aspects, the experience was a bit of a mixed bag. The food was definitely a standout, with delicious options that were well-prepared and satisfying. I really enjoyed the variety offered and the overall quality, making meals one of the better parts of the stay. The room was decent, but nothing extraordinary. It was comfortable enough for a short stay, with clean amenities and a generally pleasant atmosphere. However, the decor felt a bit dated, and I didn’t find it to be as luxurious or cozy as I had hoped. The biggest downside was the price – it felt quite high for what was offered. While the food and room were fine, I expected a little more in terms of value for the cost. Overall, it’s a solid choice if you’re looking for something decent, but considering the price, it might not be the best option for everyone. I’d rate my experience a 3/5.

Our pilgrimage was meant to be seamless. Choosing your hotel, so close to the Haram—a short walk, as promised—felt like the right decision. The journey, however, took its toll before we even arrived: a delayed flight led to a six-hour travel ordeal, and we reached at the hotel exhausted but hopeful on January 10th. That hope faded at the front desk. Despite our confirmed booking for two rooms from January 9th to 12th, hotel’s system showed a puzzling three reservations. I presented our single trips.com itinerary for both rooms, only to be told I needed two separate booking numbers. The conclusion was delivered with an apologetic shrug: according hotels records, we only had one room. For a family of seven, fresh off a long journey, the frustration was indescribable. The proposed solution was to crowd all seven of us into a single room while they investigated. The room, we discovered, was disappointingly tiny—barely enough space for our luggage, let alone seven people. For four anxious hours, we waited in cramped limbo, our patience wearing thin. Thankfully, the issue was eventually resolved and our second room was granted on the same floor, few steps awayz While we were grateful for the eventual fix, the experience was marred. We also noted that while the walk to the Haram was conveniently short, the path itself was unfortunately quite dirty, which detracted from the sanctity of the approach. This wasn't just a booking error; it was a failure of hospitality at a moment when we were most vulnerable. The proximity to the Haram is the hotel’s advantage, but it must be matched by impeccable service and maintained surroundings to truly honor your guests' journey.

The place of the hotel is amazing away from the crowd as I’d like to live in a calm, quiet area and it’s near to Al- haram. There are special buses that can take you back and forth. In addition the hotel ambiance , cleanliness and service is unremarkable.

The hotel is excellent. While the location is a bit of a downside due to the distance from Haram, we can still walk there easily. However, I recommend using the bus for the return trip to the hotel. The hotel offers a convenient 24-hour shuttle bus service. Our room is fantastic; we have a king-sized bed and a spacious, very clean area with all the necessary amenities. I will definitely return to stay here again.