Makkah Hotels with Wifi

"The location of the hotel is fabulous There are three routes to the masjid ul haram. One is exiting the lobby and turning left, walking up marriott and then turning right (you will see the haram to see what I mean) - then walk down the slight hill. The second is exiting the lobby, and walking left across the street, straight through hilton convention. The third is exiting the lobby, turning left and walking up the stairs that are next to Makkah Gate sign. You then turn left and head to haram down the escalators that everyone posts about online! It is hilly using route one or three, but not really an issue for walking or pram users. This is aside from two other ways to reach the haram: the marriott shuttle bus which drops you near conrad, near the I love Makkah area. Or, the golf buggy which takes you the same route as Walking Route One I mentioned above. Id recommend getting the buggy as its less crowded. The golf buggy comes to the same drop off spot to take you back. Shuttles buggys are really constant and timely, jus wait around. The marriott is opposite the Address hotels back entrance. There are wonderful coffee shops if you climb the stairs as mentioned in my Walking Route 3 I mentioned above. Great area to take children to play and run around. The mosque is part of the haram so every room has a live speaker during prayer time with mic volume to adjust. You can joim salaah from your room or go to the prayer room on floor 3. Reception gave us a cheaper breakfast or dinner price than online voucher places. Breakfast is average but convenient. There is a cafe on ground floor that serves nice hot or cold food anytime in the day. A baskin Robbins freezer is also there. Hotel staff and reception are lovely!!!"

"Location is a little far away, no resturant nearby. Shuttle bus is good but some how bus stoppage near haram was almost 400-500 meter away. Overall stay is good, hotel is very clean and good in rate. Breakfast is also good but below other Novotel"

"Great hotel. Nice staff and breakfast. Close to Haram too but does require a short walk (5 minutes). Our room had ana amazing view as well as the Sky Mussalla mashallah."

"I recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable. One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene. The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay. The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience. Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel. I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish."

"Lovely hotel. Decent location to Haram. 25 minute walk There's a shuttle bus too. If you need to get a cab back than I've been told it'll cost you between SAR 10 and 15. Excellent breakfast. Lovely staff Amir and Dua. Clean room. Super price via trip. com."

"We had a pleasant stay for 2 nights, booking 2 rooms for 6 adults. Check-in was smooth and easy. The staff were generally helpful, from the bell staff who assisted with our luggage to the reception and room service. The rooms were clean and well-equipped with the necessary amenities. The hotel is about a 5-minute walk to the Haram, though the walk is slightly uphill. On the first night, the extra bed we requested did not arrive, and we had to follow up again the next day before it was provided. It was a bit inconvenient, but overall our stay was still comfortable"

"My second stay at Swissotel Makkah, and once again, it was absolutely perfect. From the moment I checked in until the time I checked out, everything exceeded my expectations. The staff were professional, warm, and genuinely attentive to every detail. The service was seamless, the room was immaculate, and the overall atmosphere was peaceful and welcoming. I truly felt cared for throughout my entire stay. This hotel consistently delivers outstanding service and comfort. I am always impressed and will definitely be coming back again."

"Very good hotel with comfortable amenities, but it is not within walking distance to Al Haram in Makkah. A shuttle bus is available, which helps with transportation. The staff experience was mixed — the male front desk team could benefit from significant customer service training, as their approach felt a bit aggressive and lacked warmth. In contrast, the female staff members were much more professional and caring. I especially want to highlight a lady in niqab who assisted us with booking a car from the hotel to the train station. She went above and beyond, refusing to leave after her shift had ended and staying to ensure we secured the car on time. Unfortunately, I did not catch her name, but she was truly outstanding! One disappointment was with the connected rooms — unlike the photos, they did not feature king beds. Instead, we received four single beds (two in each room), which was not ideal for a small family. Overall, it was a good stay, but the hotel should improve cleanliness and maintenance. Despite being a relatively new property, it was clear that facilities management and housekeeping standards could be much better."

"Service was very bad ,bed mattresses were not good ,broken pillows,need to ask again and again for one minor item ,staff was rude and air con was not working properly either Location was very good"

"I stayed there in the same year it opened, 2023, and honestly, I was blown away by the hotel's luxury, location, the service of the staff, the overall tranquility, and the wonderful rooms. Even the food was excellent; I consider it the best I've had so far. Even if you don't stay there, I highly recommend trying Patras Restaurant. Since it was my first stay in the hotel in 2023 and I was so impressed, I went back and booked a room for my friend to try it, and I will definitely visit and stay there"