Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 27, 2026|Deluxe Room Partial Haram View - East Towers
Abdullah Zulfiqar UKWow, what an amazing experience! Highly recommended.
The hotel was spotless throughout our stay, and the room was exceptionally clean, comfortable, and well maintained. One of the biggest advantages is its excellent location—just a short walk from Masjid al-Haram, making it very convenient for Umrah.
We were initially upgraded to a better room upon arrival, which was a great start to our stay. Later, we experienced an issue with the air conditioning during the hot weather. Mr. Hashim handled the situation exceptionally well by upgrading us to an even larger and more spacious room. He also kindly extended our checkout time until 5:00 pm, which made our departure much more comfortable and stress-free.
The hotel also generously offered us the choice of either dinner or breakfast. We chose breakfast, and it was excellent, with a great variety and very good quality.
At checkout, Mr. Hassan was incredibly helpful and professional, ensuring everything went smoothly.
A heartfelt thank you to Mr. Hashim, Mr. Hassan, and the entire hotel team for their outstanding hospitality and exceptional customer service. We had a wonderful stay and would highly recommend this hotel to anyone visiting Makkah.
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Price per night from:PLN 664
Posted on Dec 12, 2025|Signature Suite with City View
Aulia BimoOverall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner.
Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest.
Appreciated and thanks.
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Price per night from:PLN 1,033
Posted on Dec 28, 2025|Partial Haram View Room – Twin Beds
Abida RahmanAfter a few initial hiccups with room size, maintenance issues, and the card system at reception, the kind Guest Manager upgraded us to a suite on the 25th floor—what a thoughtful gesture! The proximity to the Haram makes the whole experience so much easier, especially when returning from prayers. You can literally see the Kaabah from the hotel exit, and being near the Clock Towers gives you easy access to shops and restaurants.
The breakfast was absolutely amazing—top-class food served by very nice Bangladeshi staff who were attentive and kind. Funny enough, after all the sweat and crowds at the Masjid, returning to the hotel and smelling its freshness was such a relief. *************.
The hotel usually offers gahwa, water, and dates after Salah, which is lovely—but as a heads-up, it tends to run out quickly, so not everyone always gets some.
The views (if you opt for the higher, more expensive rooms) are incredible. The beds and pillows are very comfortable, making it easy to rest after long days at the Haram.
Overall, despite minor hiccups, the excellent service, stunning location, and comfort make Marwah Rayhaan by Rotana highly recommendable. *************, it made our Makkah stay much more comfortable and memorable.
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Price per night from:PLN 596
Posted on Jul 4, 2026
Guest User1. My stay at this hotel in Makkah was truly one of the most wonderful experiences I have had. Everything was exceptional, and what stood out the most was the cheerful attitude of the staff and the warmth of their hospitality. Their kindness and dedication genuinely make you feel happy and welcomed from the very first moment. They go above and beyond to serve guests and make the stay as smooth and comfortable as possible, especially the reception team, who were incredibly professional, helpful, and courteous.
2. The breakfast was excellent, with a great variety of options, and the room was absolutely amazing—beautiful, comfortable, and prepared to a very high standard.
3. One of the most outstanding features of this hotel, especially if you choose the Gold stay option, is the private prayer area overlooking the Kaaba. This is truly a remarkable privilege, as it allows you to perform all your prayers in a peaceful atmosphere away from the crowds. In addition, there is a private entrance and dedicated elevators that take you directly to the Haram, which adds an exceptional level of convenience and comfort to the entire experience.
4. The afternoon lounge was also excellent, both in terms of atmosphere and service. I was especially impressed by the female staff there, who were highly dedicated, respectful, modest, and genuinely committed to providing outstanding service.
5. In short, this was a truly memorable stay in every way. My sincere thanks and appreciation to all the staff for their hospitality, professionalism, and attention to detail. I will definitely stay at this hotel again many times in the future, and they have my warmest regards and gratitude.
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Price per night from:PLN 705
Posted on Feb 9, 2026|Standard Room
Amal khalifaExcellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.
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Price per night from:PLN 154
Posted on Mar 16, 2026
Jubs
The hotel was very clean, and well organised. Staff members were friendly and helpful.
There is a shuttle bus service to Masjid Al Haram which departs several times throughout the day. It takes roughly 25 minutes with traffic but you can also walk it there in a similar amount of time.
The restaurant was open till suhoor during Ramadan, and served a variety of dishes.
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Price per night from:PLN 127
Posted on Dec 19, 2025|Deluxe King Room
Dzunnuraingreat experience to stay here🧚🏼♀️✨
all the services was wonderful, private pool is my favorite things! such an awesome place to stay✨
can’t wait to be back!
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Price per night from:PLN 117
Posted on Apr 27, 2026
Sultan Alakily
Stayed at Millennium Makkah Al Naseem and had a very pleasant experience. The hotel was clean, comfortable, and well maintained. Staff were friendly and helpful throughout the stay, and check-in was smooth. The facilities were good, and the overall atmosphere was calm and relaxing. A great option for anyone visiting Makkah.
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Price per night from:PLN 175
Posted on Nov 29, 2025|Standard Triple Room
M8008The suite we got two days before we leave was very spacious and beautiful.
Thank you Abdulla, abdurahman, Fahad and Bader for the last experience.
The only thing we still don’t like is the behaviour of the housekeeping manager who doesn’t inform the housekeepers of our demands, we hope the hotel management will deal with this matter as soon as possible.
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Price per night from:PLN 97
Posted on Dec 26, 2025
Guest User
There is a shuttle every half hour, and it can be crowded on Fridays. There is an inexpensive grocery/convenience store nearby. The breakfast is good and offers a wide variety.
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Price per night from:PLN 120