5-Star Hotels in Makkah

Pros. Easy walk to gate 79. Less congested that clock tower area. The advantage to the stay was having pretty large room! The 2 queen beds are relatively big enough and they added an extra bed for my teenage girl. Convenience. Ratio cafe downstairs can be hyped for. The pistachio latte is a must have. Romansiah restaurant also in the building. A must have when you’re here. Close walk to Dawood. Food selection need to be improved both bf and dinner. If you’re particular abt food, Hyatt Regency Jabal Omar serves better spread and standard. Staff checkedin didn’t inform the 2 different restaurants for both bf and dinner G floor and M floor. Apparently we were directed wrongly by them assuming we are group agency and the food was low quality 3 star standard. Then went around asking but found out we were directed wrongly by the front desk. Range was bit better but still need improvement for a 5 star hotel. I think the major improvement the hotel has to do is change the bath towels!! They are so overly worn off and overly used and looked like it’s been used to clean the floors. Pls use fluffy maintained towels. It’s the highlight of quality for amenities. The drainage also slow and tend to choke up. 7 nights isn’t the best there but the space is good.

Did not expect the hotel to be that old, only the bathroom was renovated. The room also kinda of smell musky, but Masha Allah the distance to the mosque is unbeatably close and convenient. This is most important for us, Masha Allah.

Excellent and comfortable in a wonderful psychological comfort, and the staff is excellent, I'm the first time I used the program perfect and easy.

In general Excellent hotel specilly the location and service, the only 3 things I didn't like was the car access during the weekend was so difficult and packed with traffic, secondly the room furniture is outdated needs refurbishment. Thirdly, price should be reviewed as this is not a brand new hotel.

Huge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!

Review: This is by far the best hotel in Makkah! Our stay was absolutely wonderful—everything was perfect, from the service and cleanliness to the excellent location. A special thanks to Mr. Anees Haider who was incredibly competent, helpful, and went above and beyond to assist us. We truly appreciate his support. Highly recommended!