5-Star Hotels in Makkah

We had a very comfortable and pleasant stay at the Hilton Suites Makkah (Jabal Omar). Its biggest advantage is its close proximity to Masjid al-Haram. You can reach it in just a few minutes on foot, which is especially convenient for Umrah pilgrims. The rooms are spacious, clean, and modernly furnished. The beds are very comfortable, and the air conditioning system works perfectly. There's quality cleaning service every day. The view from the window is also very beautiful. Breakfast is very rich and delicious, with a variety of national and international dishes available. The staff are very polite, prompt, and ready to help. The check-in and check-out process was quick and smooth. This hotel is very suitable for both family trips and guests coming for pilgrimage. We will definitely stay here again on our next visit. Highly recommended! 🌟

Pros. Easy walk to gate 79. Less congested that clock tower area. The advantage to the stay was having pretty large room! The 2 queen beds are relatively big enough and they added an extra bed for my teenage girl. Convenience. Ratio cafe downstairs can be hyped for. The pistachio latte is a must have. Romansiah restaurant also in the building. A must have when you’re here. Close walk to Dawood. Food selection need to be improved both bf and dinner. If you’re particular abt food, Hyatt Regency Jabal Omar serves better spread and standard. Staff checkedin didn’t inform the 2 different restaurants for both bf and dinner G floor and M floor. Apparently we were directed wrongly by them assuming we are group agency and the food was low quality 3 star standard. Then went around asking but found out we were directed wrongly by the front desk. Range was bit better but still need improvement for a 5 star hotel. I think the major improvement the hotel has to do is change the bath towels!! They are so overly worn off and overly used and looked like it’s been used to clean the floors. Pls use fluffy maintained towels. It’s the highlight of quality for amenities. The drainage also slow and tend to choke up. 7 nights isn’t the best there but the space is good.

Excellent and comfortable in a wonderful psychological comfort, and the staff is excellent, I'm the first time I used the program perfect and easy.

We have been staying at this hotel as a family for three years now, and honestly, we would never consider anywhere else. It truly is one of a kind. The staff are exceptional and consistently go above and beyond to make each stay feel special. A heartfelt thank you to the manager (I regret not taking your name) who showed us such kindness in the early hours of 18 August 2025; your thoughtfulness meant the world to us and is something I will never forget. The location is perfect, just a 5 minute walk to the Masjid al-Haram, with the Clock Tower and mall right at your doorstep. Staying here makes our Umrah so much easier and more comfortable. ************* for this blessing, and for such an outstanding hotel that we now consider our home in Makkah.

Review: This is by far the best hotel in Makkah! Our stay was absolutely wonderful—everything was perfect, from the service and cleanliness to the excellent location. A special thanks to Mr. Anees Haider who was incredibly competent, helpful, and went above and beyond to assist us. We truly appreciate his support. Highly recommended!

Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.