5-Star Hotels in Makkah

Overall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner. Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest. Appreciated and thanks.

Our second time staying at Conrad Jabal Omar. The hotel is the best in location as it’s as crowded as the Makkah towers and you get to walk just a little further with cafes and food options right after prayer. The rooms are amazingly comfortable. Size is great for both families and couples. Room service is impeccable and the staff is ever ready to assist you with anything you need.

Comfortable stay , helpful stuff , actually kind, easy to reach Omra mnasek Clean and delicious meals and fresh

Very nice hotel with a great breakfast welcoming people at the reception. Amazing cleaning of the room when done. It is a shame that the service is not consistent across the hotel’s employee. Cashier at the Atrium cafe was really slow and awful next to him very friendly pizza guy who did a great pizza. Shuttle to go to the haram with again inconsistent service. As evidence a picture of the driver enjoying chatting with his colleague from double tree hotel while we were waiting in the car.

Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.