4-Star Hotels in Wuxi

The room was spacious and the bed was very comfortable. It's close to the airport, so you can sometimes hear planes, but the hotel staff were incredibly friendly and helpful, even allowing for a late check-out. They also gave us a small gift when we left. The restaurant staff were also excellent. Overall, a great stay.

Xiao Liu, the inn owner, is extremely polite, helpful, friendly, and reliable. The place is very comfortable, reasonably priced, and in a great location. All the staff were genuinely warm and welcoming. We loved the place so much and truly regretted staying for only one night. From the moment we arrived, we didn’t feel like strangers at all—it felt like being with family. Everyone treated us with sincerity and went out of their way to help. Xiao Liu patiently answered all our questions and even drove us to buy fireworks. He waited for us and later joined us to play the fireworks at night, even though we had already checked out. He kindly allowed us to leave our large luggage with him during the day, which we really appreciated. The place is exactly as shown in the photos—no overly edited pictures with disappointing reality. Everything was authentic and exceeded our expectations. We also enjoyed a hotpot dinner at the inn, and it was fresh and delicious. The food is truly a must-try, including their coffee. Everything was excellent, with no doubts about quality. I sincerely hope to have the opportunity to visit Wuxi again. I will definitely recommend this place to friends and family, as well as 德福楼, the restaurant recommended by Xiao Liu. The food there is authentic, delicious, and truly represents Wuxi cuisine. They also helped us with tickets to the Lingshan Big Buddha. Honestly, we couldn’t have asked for more—the restaurant owner assisted us with the entrance tickets, and a tour guide even drove us to Lingshan Big Buddha and guided us there, all without any extra charges. Everyone was incredibly kind and generous. If you plan to buy joss sticks and candles, there’s a shop right beside the restaurant with very reasonable prices—absolutely no regrets. Thank you, Xiao Liu, for your outstanding hospitality. It’s such a pity we didn’t have enough time to visit your sister’s café, but we would love to visit again next time.

This hotel was our choice for a family trip to Wuxi. The family room was spacious and comfortable, and the breakfast selection was extensive. We stayed for 5 days and even received complimentary breakfast vouchers. The room was cleaned daily, and the sheets and duvet covers were changed mid-stay. It was a fantastic travel experience!

The hotel's location is excellent, making it convenient to get anywhere. Although the hotel doesn't have its own parking, they were very helpful in finding a solution for us. Since we visited on a weekend, we were able to park next to China Telecom. We originally booked a superior room, but it felt a bit dark and the lighting wasn't great. We spoke to the front desk, and they promptly moved us to a different room, which was great! The bedding at Atour is, as always, incredibly comfortable! The breakfast was also good, with all the basic offerings.

I recently stayed at the Atour Hotel in Jiangyin for the first time, having visited other Atour locations multiple times. This trip was mainly for a client meeting, and I spent 3 days and 2 nights here. The hotel facilities are excellent, and the staff are friendly and welcoming, making me feel right at home. I’d like to highlight a few aspects of my stay: first, the warm reception and attentive service from the front desk staff made a great first impression; second, the room was spacious and well-lit, with soft bed linens and a cozy comforter that allowed me to rest well after a busy day; finally, the hotel is well-maintained, and the overall cleanliness was impressive. One point to mention is that the toilet is prone to clogging, and I hope this can be improved as it was somewhat inconvenient. Additionally, since there is a renovation project nearby, I was initially worried about potential noise disturbances. To my surprise, the hotel remained wonderfully quiet, creating a pleasant atmosphere, and they thoughtfully provided earplugs for guests, which I appreciated. Breakfast options were diverse, and I was delighted to find century eggs on the menu—such a pleasant surprise! Overall, my stay was very satisfying. The convenient location is perfect for business travelers. I look forward to returning to Atour Hotel and hope to see improvements regarding the toilet. I would definitely recommend this hotel to friends and hope to visit again soon!

I didn't go to crowded with people on May Day and chose Wuxi to learn to ride horses. The place to learn to ride horses is a few kilometers away from the hotel, plus the Jinjiang brand, I chose here. Overall, the service is good, the environment is quiet, and travel mainly depends on taxis and driving. It is safer to order takeaways and robots will be delivered. The only downside is that the windows of the audio-visual room we booked are semi-obstructed (but there is a prompt when booking this room, I want the audio-visual room to be like this, but watching a movie is good, and the air conditioner is not stuffy), there is one, I see that there are also children with children, But the hotel does not have toothbrushes and slippers for children, I hope to prepare a small amount. Breakfast is a bit simpler, and a little more people can't keep up. But overall it is satisfactory, I will stay here next time.

We stayed in this 4 star hotel for 3 nights in 2 superior twin single bed rooms and the overall experience is considerably good in terms of service, price, food, and location. The hotel breakfast quality is good, but variety is limited through out our 3 days stay. The hotel's biggest selling point is their location in which they are located just right in front of the exit 2 of Taihuhuayuan metro station. Therefore, it is super convenient for those who carry big luggages. There are plenty of local dishes restaurants and convenient stores nearby the hotel. It is recommended to stay in this hotel for those who don't wish to pay high cost, yet you can still get decent services. Thank you for the extra breakfast voucher provided upon request.

They upgraded our room, and everything else was great too. Highly recommend! The product quality far exceeded expectations; the craftsmanship is exquisite, the materials are solid, and the details are handled with great care. Shipping was incredibly fast; I received it shortly after placing the order. The packaging was secure and intact, with no bumps or damage. The customer service staff were enthusiastic and patient, always providing timely and detailed answers to my questions. The service experience was excellent. The product works very well, is highly practical, and offers exceptional value for money—it's definitely worth the price. The entire shopping process was smooth and pleasant. I wholeheartedly recommend it to everyone and have already bookmarked the store. I'll definitely repurchase when needed again; it was a very satisfying shopping experience! **Food & Dining Version** The food here truly amazed me! The ingredients were fresh, portions were generous, and the dishes tasted authentic, appealing to all senses. Serving speed was fast, the restaurant environment was clean and tidy, and the tables and chairs were neatly arranged, creating a very comfortable dining atmosphere. The staff were warm and attentive, always available when called, providing thoughtful and polite service. The prices were also very reasonable, offering incredible value for money. It's suitable for both solo dining and gatherings with friends. I left feeling very satisfied. I sincerely recommend everyone to check it out; you definitely won't be disappointed. I'll be coming back often! **Service/Accommodation Version** The overall experience was fantastic! The environment was clean and elegant, with a sensible layout that made me feel very relaxed. The staff were professional and friendly, providing meticulous service throughout. Any requests were quickly addressed. All facilities were well-equipped and well-maintained, making them convenient and easy to use. The location was also very convenient, making travel easy. The entire process was pleasant and comfortable, exceeding my expectations in every aspect. It offers great value for money and a perfect experience. I highly recommend it to everyone and will definitely choose this place again if I get the chance!

Had such a great time here! Stayed two nights, it started with a super warm welcome and friendly. Honestly the service is top-tier—the staff are super chill and friendly, it almost feels like a five-star hotel. The place is spotless and actually smells fresh (no dusty hotel air, like other mentioned due to older vibes). Plus, the location is perfect; it’s literally right next to the metro (exit 2). Makes exploring Wuxi like a dream also enough restaurants or bubble tea shops in the metro station to enjoy! A few highlights: • The shower: Seriously amazing. • The bed: Super comfy, no noise from other rooms! • The vibe: Everything felt high-quality and well-kept. Only small thing was the projector, sadly the connection to own phone didn't work or was a very laggy/mediocre, so that could use an upgrade. But overall? I’d definitely can't wait to stay here again. Thanks for the great stay!!

My kids are grown up now, so I specifically booked a family room for this trip. The hotel started off great, but then I noticed the attention to detail was lacking! First, the single bed in the room was a spring bed, and the mattress was clearly old and deeply sunken in the middle, making it very uncomfortable to sleep on. My child didn't complain, but as a parent, I felt quite uneasy. Since it's a family room, why wouldn't they provide a standard single bed? Secondly, the restaurant service. The coffee machine needed cleaning, and I even told a staff member, but by the time we finished our meal, the coffee still hadn't been served. Breakfast in the restaurant goes until 10 AM, but when we went at 9:30 AM, some dishes and drinks were no longer being refilled. I don't think this is right. They don't offer a discount for eating after 9:30 AM, so shouldn't all food items be fully stocked?