4-Star Hotels in Krakow

The location is very good, turn a corner into the square center. Turning in the other direction to the Tram station is very convenient. But called Taxi, the car can't come in and must go to the Tram station to take a ride. The equipment of the house is very good and the room is bright. Although the restaurant and bar are downstairs, it does not affect sleep at night. I didn't use the hotel's cooperation restaurant for breakfast. I didn't see the previous evaluation. Because the cafe is downstairs, brunch is provided, which is very convenient. The elevator is very satisfied, don't worry about the old house climbing stairs.

The hotel was excellent in every way ! The location is perfect to explore the city on foot, located near the former Jewish Quarter, which is stunning, and a 13/15 walk to the Old Town. The staff were all amazing and quickly changed my room on the first night because if an unpleasant odour in the booked room. They answered all my questions and were super efficient ! If I were to return to Krakoq, I’d stay here , even though it’s slightly on the pricy side .

The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)

Yeah, so. this is a pretty fantastic hotel in terms of having amazing rooms and the location is quite nice because you're next to all these parks and it's about a 33 minute walk to Old Town, which is actually perfect because you can get a lot of exercise but I would say it's not in Old Town itself if you prefer to be right in the middle. and that could be an upside or downside depending on what you feel about it. and then everything is pretty excellent. I would say the only confusing thing is the rooms have confusing light switches that don't necessarily work the way you might want to. and initially the kettle was also broken. and like it wouldn't stop boiling the water. it wouldn't do the auto shut off. However, they did fix it relatively fast. and the hotel food is pretty decent. but obviously old town food in the actual city is better. location is good. There's like a well fitness gym close by. and overall it's worth staying. Worth noting if you want late checkout they charge some amount per hour. and if you have Marriott status they won't give you free breakfast if you have a high status which is also interesting. But definitely pretty good hotel.

The location is very advantageous. It is very close to various attractions and can be reached on foot. Although the room is not big, it is neat and clean. The decoration is also quite new. There are many varieties of breakfast.

Access was good and the receptionist was good. The shower room was beautiful. The cleaning staff was very nice!

I had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus. Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!

Nice please good price and perfect location between the old town and Jewish quarter literally 5 minutes walk to both. Nice large and clean rooms. However my room only had a bath which I knew it was either a shower or a bath but I feel like it might be better to make everyone choose as I think everyone will have a definite preference but not the end of the world. Breakfast is a bit boring and I probably would just go into town rather than use theirs as it's very expensive and not great compared to the rest of Krakow. Nice place nice staff and nice location

The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations. However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security. I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.

Hotel is pretty decent for the price. In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.