Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026|Deluxe King Room Non smoking
Joseph345
Great Hotel, 10/10. Highly recommended if price is not too crazy
-Special Location: near old town/river. Supermarkets and Stop for airport bus nearby
-Spacious clean rooms, Nespresso/Tea/Water free
-Great bedding, slept well
-Staff nice
-Breakfast was nice, recommend it
-Gym quite good for hotel gym, has squat rack too
Didn't find anything negative
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Price per night from:CAD 268
Posted on Apr 5, 2026|Classic Twin Room
albertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
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Price per night from:CAD 123
Posted on Sep 9, 2025
Guest User
Muy buen hotel, bien situado en zona tranquila y desde donde se puede ir al centro cómodamente andando. El desayuno está muy bien también.
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Price per night from:CAD 125
Posted on May 12, 2026
FrozenFireXXYeah, so. this is a pretty fantastic hotel in terms of having amazing rooms and the location is quite nice because you're next to all these parks and it's about a 33 minute walk to Old Town, which is actually perfect because you can get a lot of exercise but I would say it's not in Old Town itself if you prefer to be right in the middle. and that could be an upside or downside depending on what you feel about it. and then everything is pretty excellent. I would say the only confusing thing is the rooms have confusing light switches that don't necessarily work the way you might want to. and initially the kettle was also broken. and like it wouldn't stop boiling the water. it wouldn't do the auto shut off. However, they did fix it relatively fast. and the hotel food is pretty decent. but obviously old town food in the actual city is better. location is good. There's like a well fitness gym close by. and overall it's worth staying. Worth noting if you want late checkout they charge some amount per hour. and if you have Marriott status they won't give you free breakfast if you have a high status which is also interesting. But definitely pretty good hotel.
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Price per night from:CAD 180
Posted on Sep 24, 2025|Standard Double or Twin Room with Balcony
Guest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
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Price per night from:CAD 75
Posted on May 8, 2026
pdp11This is a nice small apartment. The kitchen has a saucepan and frying pan with a few utensils, which are enough for basic cooking. The fridge is handy.
The shower is warm and has good pressure. The air conditioning works.
I was on the top floor. There's a lift. I had a balcony overlooking the cemetery.
The basement has a washing machine but I didn't try it.
It's about a 12 minute walk to Krakov Glowny station. From there, it's about 10 minutes to the main square and another 20 minutes to the old town.
Communication with the property owner was good and generally fast.
Contrary to the Trip listing (May 2026), this apartment has no front desk. As I later read in a review, it's self check-in. Unfortunately, the instructions weren't sent to me. I called the property when I was there and they sent them via WhatsApp. Make sure you have the instructions before you go! I wasted time trying to use the QR code on the front door. This is not for the apartment.
I wanted to extend my stay but the property was booked.
I left my water bottle behind. The owner arranged for the service staff to meet me the following day to return it.
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Price per night from:CAD 65
Posted on Nov 10, 2024|Economy Double Room
JtbagogoWe stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
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Price per night from:CAD 93
Posted on Aug 2, 2026|Deluxe One-Bedroom Apartment with Balcony
Anonymous UserThe front desk of the hotel is in C1. I live in Block C nearby. If you need supplies, you can go to the front desk. It is very convenient and the front desk clerk is very friendly. The number of other seats can refer to the attached picture of the key. There is a part of the air-conditioning in the lobby, but there is no bedroom, so the air-conditioning temperature in the room is not enough. There are washing machines, dishwashers, IH induction cookers and microwave ovens, and the equipment is very complete and can cook many dishes. It is better to provide drying and laundry opportunities.
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Price per night from:CAD 94
Posted on Mar 21, 2024|Comfort Double Or Twin Room
Guest UserAn amazing place to stay with a good location! The rooms are clean, hotel provides everything you need. Staff is polite and helpful. The breakfast menu is limited and simple, but everything was fresh and tasty. Would love to stay in this hotel again when I visit Krakow the next time!
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Price per night from:CAD 84
Posted on Sep 18, 2025
Guest User
The was a good selection of foods for breakfasts, the reception staff were pleasant, and there were good shopping facilities in the same building.
However, after checking in, we reported two problems in the bathroom. The waste plug in the wash hand basin did not stop the water running away, and the shower door would not stay closed. We were advised that the handy man did not work at weekends and it was suggested I use a cup for shaving as no other rooms were available.
The air conditioning was positioned above the bed. The result was an unpleasant cold breeze for anyone lying on the bed.
In the three days of our stay, the beds were not made by the cleaning staff.
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Price per night from:CAD 95