4-Star Hotels in Pattaya

This hotel offers great value for money, it's definitely a steal. There aren't many Chinese guests here, which keeps the prices reasonable. It's absolutely worth every penny, unlike many other hotels where prices are driven up by Chinese tourism.

5-Star ⭐⭐⭐⭐⭐ I had a wonderful stay at this hotel and would highly recommend it. The staff were incredibly helpful, friendly, and always willing to go the extra mile to make sure guests were comfortable. The location was excellent, with easy access to local attractions, restaurants, and transportation, making it a perfect base for exploring the area. The breakfast was another highlight of my stay, offering a great variety of fresh and delicious options to start the day. Overall, the combination of outstanding service, a fantastic location, and a great breakfast made for an excellent experience. I would definitely stay here again!

Booked two rooms. The rooms felt a bit old, located in a separate building from the main one. The swimming pool had broken tile pieces in the water and didn't look very clean. The wooden furniture had a lot of dust. The air conditioning wasn't cold at all; even after changing rooms, it still wasn't very cool. The room wasn't soundproof. Staff called to ask for check-in details *after* we had already been staying for a while, which I've never experienced at other places. The mattress and pillows all looked old, as if they had just opened the rooms for use. The room rate wasn't expensive though.

The room is large with plenty of storage space. Everything is within walking distance – 7/11, tuk-tuk, and so on. It's about a 10-minute walk to the windmill market, or a couple of minutes by tuk-tuk. They don't provide an ashtray, and there are no disposable slippers, only rubber ones which aren't very hygienic. An iron and ironing board are not provided. Breakfasts are decent. There's a hairdryer and bathrobes. Be aware that the bathroom doesn't have a door, but there's a wooden partition, which, when closed, will still leave your backside somewhat exposed.

We arrived in Bangkok at 8:50 PM. After completing all the formalities and making our way to Pattaya, we finally reached the hotel. The check-in experience was excellent. A staff member kindly took our two suitcases and escorted us to the elevator, taking us to the first floor. There, during check-in, they clearly showed us photos on cards detailing the pool's location and operating hours, as well as where breakfast is served. We paid a 1000 baht deposit. The same helpful staff member then assisted us with our luggage to our room; he was very polite. Our room was incredibly spacious and had a fantastic mountain view! Waking up in the morning to such a magnificent view is pure bliss and so refreshing for the eyes, with so much greenery around. The hotel is located near Bali Hai Pier, and like many others, we chose this hotel for its convenient access to Koh Larn, allowing us to head out leisurely in the morning. Walking Street is also nearby; if the video loads, you can clearly see the pier and Walking Street right next to it. The breakfasts are quite good, even offering soups, which rotate daily between pork and chicken options. The staff are all very kind, and I especially want to highlight the exceptional housekeeping – they cleaned our room *every single day*! Thank you, you guys are great!

The service staff were great, especially the breakfast staff, always friendly and helpful. Just one negative I accidentally knocked a glass in the middle of the night and it broke which I cleaned up. I advised the cleaner so she would be careful not to cut herself getting rid of the plastic rubbish bag. They then returned with a male employee to charge me for the glass 150 baht. I declined to pay due to spending approx 19 nights at the hotel in the last 12 months spending over $2000. Also had a mate with me first time 10 nights spending over $1000 on accommodation. They tried to charge me again when I booked out and i explained I was not going to pay due to the income I had paid them over the last 12 months. Not sure what the outcome was I had to catch my ride to the airport. As you can understand it is not the money but the principle. If this hadn’t occurred Service would be marked as a 5.

I booked a 'refurbished' room with a balcony. (I understand the hotel is in the process of upgrading its rooms decor and equipment) On arrival I was informed the room I booked was not available due to 'an issue'. I was not informed what the problem was. I was shown, and offered, an alternative. Ground floor, near the pool, not refurbished, which, after a quick viewing, I accepted. I prefer quiet, out of the way rooms, but as the pool area was very quite, only a couple of people and no young childer, in the area during my thee night stay, I was fine with the room. The rooms, or should I say suites, as this hotel is a serviced apartment establishment, are all large and roomy. A main bedroom, with large TV, good storage, safe, and dressing table.separate dining area with kitchenette. Fridge, a double hotplate, and microwave (strangly enough no kettle!). Glasses, plates, and cutlery. There was also a lounge area with TV. Shower was a comfortable size. A hairdryer was in the bathroom. Towels were white, soft and fluffy. Full marks for those. Complimentary shampoo, ear buds, shower cap etc. Small patio area facing the pool, but screened by greenery, included a coffee & two chairs, there was also one wicker tub chair on the patio. (The cleaning staff seemed to forget the patio was part of the room.) The room allowed smoking. Ashtrays provided. Though I don't smoke in the room, it is clear others had, as the room held that musty prevailing scent of smoke, especially when the air conditioning was running. Maybe the air con is due a service/clean? Check in and check out were basic. No feel good factor. The staff bland. No welcome smile, good to have you etc. The same on check out. Bland, functional, no humanity. (Very strange for Thailand). I was only in Pattaya for three days, to meet friends, so the room was not ultra important, but should I have wanted to stay longer i would have needed another room, one that was cleaner, (no cobwebs, accumalated dirt around the showeroom fittings, and one not smalling like a stale ashtray. The pool area was fine. Nicely appointed. Would I stay again. I shall stay at least once more, possibly next month, so I can compare my experience and the rooms. I will write a review on that stay once concluded.

The staff were five-star and extremely lovely; their service was wonderful and they spoke so politely—I was very impressed. The bedroom, wardrobe, and bathroom atmosphere were clean, the air conditioning was nice and cool, and the view was great. However, I’d love for the breakfast to include some Thai food as there was way too much Indian food, which wasn't quite to my taste. Overall, it was good.

The room was spacious and exceptionally clean. I slept so well that I even ended up buying two of the hotel’s latex pillows before leaving—haha! The master bedroom offers an incredible ocean view, including the iconic Pattaya City logo. The floor-to-ceiling panoramic windows stretch all the way to the ceiling, providing an almost 200-degree sea view. Waking up, grabbing a Starbucks coffee ☕️, and enjoying Pattaya’s breathtaking blue ocean right from bed is truly a healing experience. The king-size bed (about 2 meters) adds to the comfort. The bathtub on the living room balcony is huge—big enough for both kids and adults, and even fits three people comfortably. The second bedroom also has an ocean view, making it a great choice for families or groups. The WiFi speed is an impressive 1000 Mbps, perfect for both remote work and vacation. The room is equipped with a large Marshall speaker, delivering powerful sound quality. There are two bathrooms—one in the living room and one in the master bedroom. Dyson hairdryers are provided, adding a luxury touch. Housekeeping service checks in daily to arrange a suitable cleaning time. As part of Thailand’s eco-friendly hotel policy, sheets are not changed daily unless requested—only towels and amenities are refreshed. The customer service team is fully Chinese-speaking, incredibly responsive, and helped us book tickets and activities, making our trip hassle-free. It felt like having a personal concierge organizing everything for us, even customizing our itinerary to fit our schedule—super thoughtful! Downstairs is one of Pattaya’s best steakhouses, a must-try! We went on a Saturday night, and it was almost fully booked—definitely a popular spot. The restaurant was filled with expats, and we even met the American owner, who went around checking if everyone was enjoying their meal—haha! Honestly, the steak was fantastic, and they even served complimentary nachos as an appetizer. No surprise that this steakhouse is ranked #1 in downtown Pattaya on Google. This was the best part of our Thailand trip! If you book this hotel, I highly recommend adding their Chinese-speaking customer service on WhatsApp in advance—they can arrange airport transfers and offer great recommendations for food and activities in both Bangkok and Pattaya. The staff were extremely patient and helpful, answering all our questions—even though we had a lot! Check-in was smooth, and we were welcomed by a friendly, chubby Thai butler. Honestly, this is probably the best-located hotel in Pattaya city center. Highly recommended! 👍

I rated this based on standard criteria, but for the price, it really deserves five stars. The room is close to the sea, and it's super convenient to buy food and drinks right outside. It's very quiet for sleeping. It's perfect if you're driving, but I wouldn't recommend it for public transport users as it's quite far from the city center. However, for those who love peace and quiet, I highly recommend it!