Featured facilities: Swimming Pool, Spa, Nightclub
Great
149 reviews
9.0/10
1 night
From PHP 10,817
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9.5/10
Amazing
CCarina HoBreakfast: Super terrible service, unfriendly to Chinese guests. only this hotel i have this strong feeling, we have checked in to Atlantis palm, St Regis Abu dhabi during this vacation and everything was perfect!!
For Jumeirah Beach Hotel, most of the staff in the breakfast area are not friendly, with no smile, and I felt like being bullied by the service peoples. You can see a few tables around are available, but she keeps guiding us to the last section of table area, which is very few people, and there is no one assistant.
Even the table is not yet well cleaned when she guided us to. My kids are sitting there. She didn't say anything but directly sprayed the cleaning liquid over my kid's head. And she asked me what i would like to order to drink when she is wiping. It is unprofessional and unrespect to try to take an order when you are not focused on your customers. I am wondering why this 5 star hotel can offer this service specially wondering this unprofessional assistant lady. Is there something wrong with you??
I ordered 2 glasses of milk for my kids. They sent me 2 small milk jars , but we didn't order tea?! So what is this for?! And I try to ask someone to change. However, over 15 minutes, there was no one answering, i am pitty sure they both see i am asking for assistance !!!!!!
Buggies service: When we ask for the buggie, the guy standing there tells us to walk as it's very near ?! Haha, that's so funny! everybody keeps faking us like a fool. You prepare this service and when I come though , you ask me to walk. what do you mean?!
What a ******* experience ever! I will never recommend this hotel to any Chinese/Asian face people!! Never waste your money to someone who dont care for your stay!
Message to Jumeirah Beach Hotel : If you are not ready to open for Chinese people, please close your reservation ! don't try to accept our money then give me this ******* service! It is terrible that I pay money to let me be bullied 😔 Otherwise , please send your service peoples for proper service training.
Hotel near Jumeirah Beach, Dubai 4.3% of visitors choose this area
Price per night from:PHP 28,853
9.3/10
Great
GGuest UserThe girl at Check in counter is super nice, arrange us a very nice room with higher level and good view, i’m willing to pay extra fee to upgrade the room, because the girl is so considerate, sweet and patient.
The transportation here is very convenient, u can drive to any tourist attractions within 25min. Also provide free shuttle bus service to Dubai Mall.
Hotel near Business Bay, Dubai 3% of visitors choose this area
Price per night from:PHP 16,835
9.3/10
Great
MMaoyaThis was the only hotel we stayed at in Dubai, and it offered incredible value for money. The front desk upgraded us to a sea-view suite with two separate large bedrooms, and the kitchen was fully equipped. It's right next to Palm Jumeirah and very close to Skydive Dubai. The metro station is just 30 meters from the hotel entrance, making transportation super convenient. I highly recommend booking the Akaya Ma Seahorse Camp desert safari on Taobao; the hotel provided full transfers and concierge-like service with a rich variety of activities.
Hotel near Dubai Marina, Dubai 7.5% of visitors choose this area
Price per night from:PHP 8,108
9.2/10
Great
EEvvvvvvI recently stayed at the Sheraton Dubai Creek Hotel and had a wonderful experience. The location is fantastic, providing easy access to various attractions and the stunning creek views.
The staff were incredibly friendly and attentive, making us feel welcome throughout our stay. One of the highlights was the breakfast, which offered a wide variety of options to suit all tastes. From fresh fruits to delicious pastries and hot dishes, there was something for everyone.
Overall, I highly recommend this hotel for its great location, friendly service, and excellent breakfast selection!
AASIF AIYUB PATELThe Royal Atlantis is truly a luxurious experience.
What impressed me the most was the amazing staff and management team – very professional, friendly, and always attentive. From check-in to check-out, everything was smooth. The service was top-notch, and they made me feel like royalty. Highly recommended for anyone looking for 5-star comfort with exceptional hospitality.
EEwan912The sole purpose for this stay is for the countdown view of Burj Khalifa and the room’s view is spectacular! We drove and was met with the valet but then from there to the lobby was not clear as expected with a 5 star hotel. Once we got up to the room it was great. Bathroom was nice and room is modern, but the TV is not great. The the colour is obviously broken with half the TV different. Breakfast was good with a good spread and taste was good but they didn’t have enough staff and service is rushed and the experience is not quite 5 star. It just seems a number of staff isn’t fully trained and the manager had to tell them to do this and that in front of us. Lastly, they tried the “menu” model like top hotels with the breakfast and that was a joke! I ordered French toast and on the menu it was with whipped cream and compote with berries. The plate given had no cream and just had a couple strawberries. It was a good stay but still some areas to improve for the premium price.
Hotel near Downtown Dubai, Dubai 23.3% of visitors choose this area
Price per night from:PHP 27,228
8.9/10
Very Good
GGuest UserVery nice rooms. Cleaning, security and service staff is lovely and helpful, front desk depends on who’s on duty. Breakfast and Indian restaurant are incredibly tasty! Pools are excellent, also for kids, even though lazy river could use renovation. Location is convenient, premises are beautiful. All in all a wonderful stay.
AAshukIdeally located and close to the airport. Comfortable bed. Loved the way this hotel given priorities to environmental sustainability.
Everything was perfact except for 2 small thing.
1. Tea/ coffee making facility provided but no tea spoon provided. 2. Only 2 small bottle of water provided each day. In extreme heat 2 bottles is not sufficient.
Hotel near Dubai International Airport Area, Dubai 32.5% of visitors choose this area
Price per night from:PHP 7,787
8.1/10
Very Good
HHaitham AlqamI had a truly wonderful stay at this hotel. From the moment I arrived, the staff was incredibly welcoming and professional. The check-in process was smooth, and I was impressed by the cleanliness and modern design of the lobby.
The room was spacious, spotless, and well-equipped with everything I needed — comfortable bed, strong Wi-Fi, and a beautiful view. Housekeeping maintained the room perfectly every day.
One of the highlights was the breakfast buffet — a wide variety of fresh options, both local and international, served in a relaxing and stylish atmosphere.
The location was also ideal, with easy access to nearby attractions and transportation. I especially appreciated the quiet environment, which made for a restful night’s sleep.
Overall, I highly recommend this hotel to anyone looking for comfort, quality service, and a great experience. I will definitely return!
Hotel near Bur Dubai, Dubai 1.7% of visitors choose this area
Price per night from:PHP 9,310
8.1/10
Very Good
NNini-TiffanySubject: Serious Complaint Regarding Elevator Incident and Unprofessional Conduct
I recently had an alarming and deeply upsetting experience at your hotel. I became stuck in the elevator with no ability to go up or down. Despite repeatedly pressing the alarm and knowing there was a camera present, no one responded. This caused me significant distress, leading to a headache and a full-blown anxiety attack. Thankfully, the elevator eventually descended on its own, allowing me to get out.
Following this, I reported the issue to the cluster duty manager, Zakariyae Bensbih. Unfortunately, his response was shockingly unprofessional. He offered what seemed like a minimal gesture of compensation—one free meal for myself and a friend, with 50% off for any additional friends—then changed the terms entirely. Worse, he spoke rudely and disrespectfully to his own staff in front of guests, which was both embarrassing and unacceptable.
During our visit, my friends and I witnessed Mr. Bensbih yelling at Ferdous from the restaurant team, who was simply doing his job. Ferrous was polite and professional throughout, and did not deserve that treatment.
On a more positive note, I want to commend Sarita, who was incredibly helpful, kind, and welcoming. She was a bright spot in an otherwise disappointing experience.
I would not recommend staying at this hotel due to the lack of safety and professionalism I encountered.
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