Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 13, 2026|Deluxe Twin Room With Sea View
Guest UserThis hotel is perfect for both leisure and business travelers. It offers a rich variety of cuisine, including Chinese, Indian, and British options. The Arabian dishes are particularly good at satisfying a craving for Chinese food amidst the local flavors. The location is excellent, comparable to staying in Lujiazui, Shanghai. The entire staff is incredibly warm and attentive, providing exceptional service. Special mention goes to Jinto and a few others from the breakfast team who were efficient and perceptive. Staying at this hotel is truly a pleasure. The hotel also features an outdoor swimming pool with direct views of the Burj Khalifa. The high-floor rooms offer breathtaking panoramic views of the entire city of Dubai, extending to the sea, and you can even spot the Burj Al Arab. I highly recommend this hotel if you're visiting Dubai.
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Price per night from:PHP 12,063
Posted on Apr 13, 2026
Anonymous User
Located right at the entrance of Palm Jumeirah, the views are absolutely stunning. The room itself was great overall, though the bathroom in our suite had a slight drain odor. We were charged per room upon arrival, which was higher than the amount stated during booking. Ctrip proactively covered the difference, which just goes to show how transparent and reliable major platforms are.
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Price per night from:PHP 8,137
Posted on May 18, 2026|Seascape King Room
Guest User
Our check in time was 3:00 PM
While we checked in past 5:00 PM, when we reached room, housekeeping was still inside cleaning
The room was not ready 2 hrs past check in time?
Upon booking I had requested happy birthday decoration and called reception, they said they will provide complimentary dessert, it was not there, and they did not bring it at all during our stay
I called, they said it will come… but it didnt, they just brought fruits which we did not touch… much later after we checked in….
We had to call for our luggage too, it was delayed, it didnt reach after our check in, it seems they lost it…. Called back asking for luggage description
The room was very hot when we walked in, and AC was malfunctioning… at times it was cool but most times it was hot… and we had to call for that too
Overall, the hotel was beautiful, room was spacious, you can walk around endlessly in lobby and look around but you would not expect such hiccups to take place in such a high end and iconic hotel like Atlantis The Royal
Things we did not like:
- Room was still being cleaned 2 hours after check-in time
- Birthday requests and promised complimentary dessert were not fulfilled
- Delayed arrival of luggage
- AC!!! Room too warm 💔
- Had to repeatedly call reception for basic requests
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Price per night from:PHP 63,129
Posted on Feb 27, 2026|1 King 1 Bedroom Suite
BenpaodexiaozongxiongI was given a room on the 3rd floor, which was too low and disappointing! I saw that others who booked the same room type before were given higher floors. When I asked the front desk staff during check-in, they said the highest they could give was the 3rd floor. I wonder if I was treated differently! The suite itself was quite spacious. A big shout-out to the restaurant staff, their service was attentive and their attitude was excellent, even though the breakfast selection wasn't extensive.
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Price per night from:PHP 5,168
Posted on Sep 26, 2026|Deluxe Burj Khalifa and Fountain View Room
Anonymous UserAll services provided were excellent, and the reception staff were very kind and helpful. Plus, the location is absolutely fantastic!
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Price per night from:PHP 25,614
Posted on Dec 30, 2025
Olik_Voyage
Excellent, simple yet comfortable hotel not far from the airport. They had no problem letting us check in early and even moved our breakfast to the day of arrival since we had a late-night departure, all without any fuss.
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Price per night from:PHP 5,785
Posted on Apr 21, 2026|Deluxe King Room
Anonymous UserAbsolutely 100% recommended. The hotel is super clean and beautiful, food was great, and most of all - all stuff was so friendly and helpful to the point we became friends and missed each other when we left. Location is perfect, 2 minutes walking from Dubai Marina beach. We are honestly so glad with our stay and we definitely going next time at the same hotel as well.
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Price per night from:PHP 8,819
Posted on Aug 22, 2026|Scene Room Twin Beds
Kati BhunThis hotel has all the resources to be five-star, but something is fundamentally wrong with the way it is being managed.
First of all, the positives: the location is good, the pool is a decent size and the gym is genuinely really good. Breakfast was 10/10. The cleaners, concierge and restaurant staff at breakfast were also lovely. Unfortunately, that’s where the five-star experience stopped for us.
When we checked in, we were taken to a room that smelt strongly of mould. I actually have a poor sense of smell, so for me to notice it suggests this was not a minor issue. We were moved to another room without much fuss, which was fine.
However, the second room was a double when we had specifically booked a twin. I explained that I currently have a bad back and am struggling to sleep, which is why having separate beds mattered. We were then offered either to have the bed split or move to an upgraded room—which was also a double. This was the point I started getting irritated because I had literally just explained why another double room did not solve the problem.
We were tired, so agreed to have the bed split while we were out. They did this, but the resulting twin beds were extremely small and the pillows weren’t particularly comfortable either. The TV/streaming system felt dated and worked poorly, and the internet was slow.
Then my niece dropped an earring. While looking for it, we noticed some of the lights weren’t working, so I used the torch on my phone. The amount of dust I could suddenly see around the room was honestly embarrassing for a hotel positioning itself as five-star. I’m really not an especially fussy guest—I just expect a clean, tidy and comfortable room, particularly at this level.
By this stage, we asked Paramount if they would cancel the remainder of our four-night booking so we could move elsewhere. They flat-out refused and simply continued offering room changes. After already unpacking, repacking and moving once, I was fed up and told them to leave it.
I then suggested that, as a gesture of goodwill, they could include breakfast for the remainder of our stay. I was told they couldn’t because they would “lose money”. Instead, I was offered around 10–20% off food or a spa treatment. Considering their restaurants are available on The Entertainer with buy-one-get-one-free offers, this hardly felt like meaningful compensation for what had happened.
What bothered me most was the attitude towards resolving problems. Management seemed dismissive and, during one conversation, a manager repeatedly spoke over me while I was trying to explain the situation. It was simply rude.
The same attitude appeared elsewhere. We went for shisha when there was a ladies’ special advertised. We were told the flavours included in the offer were unavailable, so I asked what they could substitute instead. The answer was simply: nothing.
Another example: we were initially told the gym was open until 10pm with a member of staff present. On our final night, another staff member casually informed me that guests could actually use it 24 hours a day—we just needed to call reception for access. Great information to receive on the last night of a four-night stay.
And I think that sums this hotel up. When something isn’t available, something goes wrong, or a guest has a problem, there seems to be very little instinct to ask, “What can we do to make this better?” Instead, the response is often just “no”, or an option that doesn’t actually solve the issue.
It feels like the hotel is sailing along waiting for some magic event to turn it into the five-star property it could absolutely be, rather than addressing the basics.
The facilities are there. The location is there. Some excellent staff are there. But customer service, communication, cleanliness standards and service recovery need a huge overhaul before I could consider this a genuine five-star Dubai hotel.
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Price per night from:PHP 6,799
Posted on Dec 13, 2025
M255441****
The environment is great, the service is excellent, and check-in was a breeze. Unlike some hotels that demand a deposit upon arrival, this one doesn't. Plus, it's quite well-equipped; I've stayed in other Dubai hotels that didn't even provide slippers or toiletries, but this one has them. It's also very convenient for getting around and shopping.
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Price per night from:PHP 4,618
Posted on Jul 6, 2026
Faaiz03A very good place to stay. Facilities all are good. Room was spacious and comfortable to stay. It was calm and silent. Food was good as i had the breakfast. There are a lot of nearby shops. Would recommend for any family to stay here.
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Price per night from:PHP 4,125