Beach Hotels in Dubai

Exceptional Service That Truly Defines Five-Star Hospitality From the moment we arrived at Jumeirah Beach Hotel, we were made to feel incredibly welcome. The level of service throughout our stay was truly exceptional and exceeded all of our expectations. I would particularly like to recognise Basma at the front desk, who was absolutely outstanding. While we were waiting to check in, Basma personally took us to a private desk and handled everything with such warmth, professionalism, and genuine care. She went above and beyond to arrange connecting rooms for our family, ensuring everything was organised quickly and seamlessly. What impressed us even more was that the exceptional service continued right through to our departure. Basma kindly arranged a late check-out for us, which made a huge difference to our family. It allowed our children to enjoy a few extra precious hours making the most of the incredible facilities, including the beautiful pool and beach, rather than having to rush away. It is people like Basma who truly elevate a hotel experience from simply excellent to unforgettable. Her attention to detail, professionalism, warmth, and willingness to go the extra mile are a perfect reflection of genuine five-star hospitality. We had a wonderful stay at Jumeirah Beach Hotel and would highly recommend it to anyone looking for a truly exceptional luxury experience in Dubai. If you have the opportunity to meet Basma during your stay, you will certainly be in excellent hands. A huge thank you to Basma for making our family stay so memorable. She is an absolute credit to the hotel and deserves the highest praise

A stay at The Ritz-Carlton Dubai is not just about luxury. It is about the people who turn hospitality into something truly magical. It wasn’t just the opulent rooms, impeccable service, or the idyllic location on JBR. What made our family’s stay unforgettable were the small, seemingly invisible individuals, those who work behind the scenes yet create moments that leave a lasting impression. Every day, our daughters were met with a new surprise, a thoughtful gesture, a warm smile, a little personal touch that made them feel special. These were not just hotel courtesies, they were heartfelt emotions that we felt deeply and carried home with us. A heartfelt thank you to the team working tirelessly behind the scenes, those whose names may not be in the spotlight, but whose dedication turns a stay into something extraordinary. They may not hold grand titles, but with their hands and hearts, they craft an experience that transcends luxury, a feeling of genuine care and belonging. The Ritz-Carlton Dubai was not just a hotel we stayed in. It was a place where we felt truly welcome, not just as guests, but as friends. And that is a feeling we will always treasure.

I was very satisfied with this hotel, and there are a few key points. First, the hotel's location is excellent. It's a 3-minute walk to the beach. Right outside, there's a large shopping mall, Starbucks, all sorts of restaurants, hotels, cafes, food, drinks, entertainment, and shopping, all within a 5-minute walk. There's also a large Carrefour and a Beauty Street where you can get salon services, SPA treatments, massages, and manicures. It's an incredibly convenient location. Second, the hotel itself offers excellent service. From the window, you can see the Ain Dubai Ferris wheel and the sea. Enjoying a drink on the balcony is quite relaxing. Third, the hotel includes two meals a day, either breakfast and dinner or breakfast and lunch. And the food for both meals is fantastic. Dinner offers a seafood buffet with a wide variety of seafood and fish. Lunch is also great, with two restaurant options: an Italian restaurant and a Greek restaurant, both included in the room rate. I tried the Greek restaurant, and the squid ink risotto and seafood soup were delicious. I didn't expect the hotel-included meals to be this good, which was a pleasant surprise. I also need to mention a drawback: when looking at the hotel's room rates, you absolutely must consider the taxes and fees. Generally, the tax in the UAE is 20 dirhams per night, but the taxes at this hotel, or rather at all hotels in JBR, are actually quite high. After you see the room rate, pay special attention to the total amount payable, as it might be significantly higher than the room rate alone; the taxes could add up to nearly 1000 AED. I didn't notice the taxes initially and just booked directly. Then, when I paid, I wondered why it was over 1000 AED more than the room rate. I called Trip.com and found out there were substantial taxes, so this is something to be aware of. Everyone should pay more attention to this. Aside from the issue with taxes, there are no other problems with this hotel. Starbucks is right next door. For women, there's a street nearby with many small perfume shops. I initially thought the perfumes would be mediocre, but I bought some and found their scents to be quite pleasant.

The rooms are clean and tidy, and the hotel has a play area with two large beds, perfect for families. The staff are always friendly and greet you warmly. It's super convenient for visiting the water park and aquarium. Breakfast and the buffet dinner are incredibly rich and varied, catering to all tastes. Overall, I'm very satisfied with everything!

We had a lovely stay at Waldorf Astoria Palm Jumeirah. Check in was smooth and Yazan was incredibly kind and welcoming. He even upgraded us to a room with a better view, which was a really nice gesture and made our stay even more special. The views from the hotel are stunning, the room was beautiful, and the shower was honestly a dream. The bell team provided excellent service throughout our stay, and the reception team was always responsive and helpful. We visited during Eid, so the hotel was understandably busy. One thing I wish is that the swimming pool stayed open a little later, as it got quite crowded during the day and it would have been nice to enjoy it in the evening as well. We also experienced an issue with the air conditioning in our room, which kept stopping and starting intermittently. It wasn't a major issue for us and we didn't raise a complaint during our stay, but it is something that could be looked into. The dinner buffet was good, although I would have appreciated a wider variety of options. Breakfast, however, was excellent. The restaurant managers at both dinner and breakfast went above and beyond and were genuinely wonderful people who made us feel very welcome. As a Muslim guest, I would also appreciate clearer and more prominent labeling of pork items in the breakfast area. Overall, we had a really enjoyable stay and felt very well looked after. The service was outstanding, the property is beautiful, and I would definitely return in the future.

During my business trip to Dubai, I stayed at this hotel on Palm Jumeirah, and it was a fantastic experience! The hotel is situated right on Palm Jumeirah, directly facing the Arabian Gulf, offering expansive views. The Middle Eastern architectural vibe is incredible, making it a great spot for photos. The room was spacious and tidy, with comfortable bedding, perfect for a good rest after busy workdays. The staff were professional and enthusiastic; check-in was efficient, and they patiently answered all my questions about getting around. The hotel has its own swimming pool and private beach, and the breakfast selection was extensive. The atmosphere is quiet and grand, very suitable for business travel. Highly recommended, I'll definitely choose this place again on my next visit to Dubai!

Convenient location, close to the beach, Dubai Marina, tram stop, and a 24-hour convenience store. Plenty of sunbeds by the pool. The staff by the pool and in the restaurant are responsive. The food selection is varied. Water in the room is replenished daily. Room cleaning is standard.

Staying for 16 days with the family. First week was great bar the meals at dinner. Beach at Hilton was great, the rooms great, location good. We went half board so we had to eat in a pub type restaurant called speakeasy where people were smoking drinking and playing pool. We attended twice and then stopped. Muslim family and not happy to dine where people watching the football smoking an drinking whilst trying to eat. First time eating the food was bland and we ordered a chicken burger, it was raw so they made another burger but obviously not enjoyable. Second time the staff put our whole order on someone elses table then after a few minutes took it off their table an put it on ours. (God knows if it was touched or coughed on) We decided we were not going there again. Spoke to reception who said we can order room service to our room rather than eat at speakeasy. This was great for a few days but the menu never changed and got boring and eating where we slept was becoming un enjoyable. We then told housekeeping there was an odd smell in the bathroom so he cleaned the bathroom. Smell was still there all whilst having to eat our food in the room. We then complained and they came to fix the smell as it was getting worse. He came and sprayed something in the floor vent. At 2am a few days later we heard a bang and water grushing, it came from a boiler room so we called reception and they sent someone out, he turned the water off but hadnt said so, so in the morning both rooms had no water so we could not take showers and we missed breakfast as they came to fix the issue whilst we waited (no offer of room change either). Tried to go to the hilton beach as had for past 9 days and they said its now chargable, nobody informed us of this change and they said they only just found out but then this should have been stated on arrival that its not normality and can change any day instead just go and take a towel and go to the public beach on the sand as theres no beds! Pool bar not open so you have to order from the lifeguard who calls room service and waiting to get a drink of water in the heat, which is not sign posted so you would not know. You just think the pool bar is closed as its shutter down. So thankful for Shaban an his team who truly looked after us with food and we attended his restaurant on the 2 days it was allowed to open, apart from that the food was not good. Highly recommend Shaban so professional caring sympathetic and respectful to our needs. He needs a promotion and pay rise as he goes above and beyond for the care of visitors! On day of leaving we went to get a quick lunch at jones grocery and the lady said i have to check if you missed any meals to see if your eligible to eat! We said we have missed a few so its fine, had us waiting a while which became ridiculous and embarrassing so we just left. Met with guest relations and didnt get any sympathy or an apology for the inconveniences caused which led me to make this complaint. I totally understand the situation in Dubai with closures and staffing as i am a frequent visitor but i do not feel we were completely not respected not taken care of correctly and my children did not have a good time at the hotel. Unfortunately i feel as though i would not stay here again.

Overall it was a pleasant stay but please take note of a few observations: 1- Although I booked halfboard, I was informed upon checking in there is a consumption cap of 115 dhs per meal and I will be charged separately for water & beverages! 2- Room service is slow and I had to call twice for the same request at times. 3- The air conditioning of the lobby and the premier lounge is insufficient during daytime. 4- The beach closes at 18:00 while the sunset is past 19:00 On a positive note, I would like to thank Nancy at Priority check-in for being super hospitable & accommodating.

The hotel corridors smelled strongly of cigarettes. When we opened the door to our room, we saw two small cockroaches running across the floor and another dead one near the stove. We were given another room. There were no cockroaches in this room, BUT: - There was only one towel for two people. - There was a kitchen with a stove, BUT there was no frying pan, saucepan, or anything else needed for cooking. - There was a sink, BUT there was no dishwashing liquid or sponge. - There was a washing machine, BUT there was no laundry detergent. - The doors on the built-in washing machine and refrigerator were missing. - The floor was swollen and damaged throughout the entire room. AND MOST IMPORTANTLY THE AIR CONDITIONING DID NOT WORK!!! I set the temperature to 20°C, but it stayed at 27°C and blew warm air all night without cooling the room down. The humidity was unbearable, it felt like being inside a sauna!!!