5-Star Hotels in Kunshan

The hotel is conveniently located, and the room facilities are quite complete. The staff are also very friendly and helpful. Breakfast at the hotel is decent. It offers great value for money, and I would definitely choose to stay here again next time.

The rooms were spacious and clean, with a bathtub. The hotel pool was a big hit with the kids, who had a great time over the weekend, and the adults were able to relax too. The hotel service was also excellent; they gave little gifts to the children both at check-in and check-out. We had a minor hiccup during check-in when the air conditioner in one of our two rooms started leaking. However, the hotel promptly moved us to another room, reinstalled the child bed rail, and even sent up a bunch of drinks and toys. Their handling was professional and efficient. The fact that the child bed rail was screw-fixed really showed they understood a parent's concerns – thank you to the installer (I don't know their name!). The hotel is very family-friendly in all aspects, and a special shout-out to our duty manager, Ivan, who handled all our requests promptly and professionally. We will definitely bring our parents and children back to stay here again.

I purchased a pre-sale package that included tickets to Tinglin Garden, along with breakfast and dinner. The front desk service was excellent; they meticulously explained the different room types and provided the same great service, even for a pre-sale booking. They did their best to accommodate requests like a high-floor room and late check-out. Hearing that my child had a class, Tu Xinmin from the catering department thoughtfully brought yogurt and fruit for them. We're very grateful for this kind gesture. All the ladies at the front desk provided impeccable service. The breakfast selection wasn't extensive, but they offered delicious wontons, and the lady preparing them was very warm and friendly. The dinner included in the package featured items like salmon, conch, and even a mini hotpot – more than enough to fill us up! The staff were also very prompt in clearing tables. However, the hotel clearly shows its age. You definitely won't find smart home features in the rooms, though they do come equipped with a refrigerator, a small safe, and a bathtub. Parking was also convenient. Overall, if you're not picky about modern amenities, it offers excellent value for money.

Crown Plaza Kunshan is in a superb location, super convenient whether you're driving or taking the subway. Choosing to stay here for a trip to Kunshan was absolutely worth it! The hotel lobby feels grand and comfortable, and the service attitude, well, it's excellent! The room was spotless thanks to the cleaning staff, and they were very generous with the drinking water. The internet connection was fast, and the hot shower was fantastic—stable temperature and good water pressure. The air conditioning worked great too, making for a very comfortable stay. All in all, I was extremely satisfied with my visit. Even though it rained today, I felt right at home. Everything was so cozy and comfortable. Definitely worth the trip!

The check-in process was very thoughtful, and they upgraded my room. As soon as I opened the door, it felt like home – very pleasant and cozy. The hotel facilities are comprehensive, and the breakfast spread is excellent. The cleaning staff (auntie) was very meticulous and kind in cleaning the room.

recommend The hotel is a standard star business hotel with a distinguished and calm lobby. This is my second time staying here. The lady at the reception desk was still smiling. When she handed me the door key, she introduced me to the location of the restaurant for breakfast. They specially set up the ”** Room” to satisfy the current residents' hobby of poker and gambling in their spare time. This is more in line with the times. Advance together. The hotel's service is timely, accurate, and thinks of what you need. This is why I highly recommend it. I left my PAD in the restaurant while eating. After contacting me, I was told that it could be sent back to my room. When I returned to the room at night, I not only received the lost and found notebook. I was also given a little surprise: the room attendant polished my muddy leather shoes until they were shiny. Breakfast is also relatively rich, and the fresh meat is more delicious.

This is the most convenient five-star hotel for parking near Qiandeng, perfect for family trips. The kids have plenty of space to play, and adults can relax. The hotel's greenery is well-maintained, offering a great view from the window. The swimming pool water is exceptionally clean, and the temperature is just right. Overall, the hotel looks clean and refreshing, and the staff proactively greet guests in the lobby, which feels very welcoming. In summary, the dining experience at the hotel was well worth the price, even exceeding expectations.