Kunshan Hotels with Balcony

"First, the pros: The overall facilities are very good, quite new, aesthetically pleasing, and the linens are high-quality. The breakfast is refreshing; although small, the ingredients are of good quality and filling. It's fairly convenient to the cemetery, but a bit of a walk from the subway station, which isn't particularly convenient for the elderly or children; taking a taxi is recommended. Cons: The staff service doesn't justify the price. I was in a rush to activate my membership card, and firstly, their manner was unpleasant, making me feel like I was being taken advantage of by booking through Ctrip. Secondly, a male staff member carelessly left my ID card in a crack in the counter. The female supervisor said she'd activate the membership first, and if I wasn't in a hurry, she'd bring my ID to my room later. Me: ??? Of course I was in a hurry! The toilet seat was set too hot, and the staff didn't know how to adjust it, requiring me to call a senior employee. While their problem-solving attitude was good, it felt like they hadn't explained it beforehand. When I asked about the late-night porridge arrangement, the staff seemed reluctant, which I also found strange. When I arrived at 9:40, the porridge was almost gone, and the black bean porridge was down to just a little bit of black bean liquid. Perhaps they hadn't prepared enough food. Of course, the two girls were quite nice the next day. They were very generous with the water they offered, and kept apologizing when asked for feedback. But really, what did it have to do with them?"

"This stay experience is really satisfactory, and you must praise Xiao Chen at the front desk of the hotel. From the beginning of check-in, she has been gentle, patient and meticulous, and actively asks our needs. The whole process is intimate and professional, making people feel very comfortable as soon as they enter the door. Knowing that our itinerary is tight, she also enthusiastically helped coordinate, took the initiative to apply for a late check-out for us, so that we did not have to pack our luggage in a hurry, and easily ended the trip calmly, greatly improving the happiness of staying. Throughout the process, Xiao Chen always smiled, worked efficiently, the details were handled very well, and he was considerate of the guests everywhere, and he really did his intimate service and home away from home. It is precisely because of such a serious and responsible, warm and thoughtful front desk staff that this stay experience is extra points. The hotel has such excellent staff, it is really a special bonus, I highly recommend it to everyone, and I will give priority to this hotel next time I travel!"

"I booked this Zhouzhuang guesthouse last minute, and my experience far exceeded all expectations! The owner was incredibly kind and thoughtful, and communication with her was pleasant and thorough throughout. The room was spotlessly clean, with tasteful and refined decor that made for a comfortable and atmospheric stay. The location is super convenient for exploring the ancient town. Honestly, everything about this place was impeccable, easily one of the best accommodations in Zhouzhuang. I truly recommend it to anyone visiting!"

"This is a casual hotel, but I have received a full surprise! As soon as I entered the lobby, I was attracted by the unique design style. The faint fragrance made people relax instantly, and the atmosphere and emotional value were directly full. The room is more exquisite than the picture, the floor-to-ceiling windows are facing the street view, the lighting is sufficient, the bedding is soft like a cloud, and I slept for a long time. The service is nothing to say, the room aunt will clean the room spotlessly every day, and quietly replenish toiletries and mineral water. The breakfast is rich in variety, both local specialties and Western-style meals. The waiter also actively recommended nearby niche attractions, which is too practical. The hotel's gym is fully equipped and can maintain exercise habits during the trip. This holiday has become more perfect because this hotel has become more perfect and has been recommended to friends around you!"