5-Star Hotels in Nanjing

My stay at Banyan Tree Nanjing Garden Expo was truly a 'home away from home' experience, and I absolutely have to give it a good review. First off, I have to commend the hotel's service. Upon check-in, the front desk staff thoughtfully upgraded our room free of charge. The room directly overlooked the mine valley cliff, offering a stunning and expansive view. It also featured a private hot spring bath, fed by natural Tangshan hot spring water. Soaking in the hot spring at night while enjoying the mine valley's evening scenery created an absolutely perfect ambiance. There was a minor incident in between – after checking out, I realized I had left something in the room. I was quite anxious, but after contacting the hotel, the housekeeping staff handled it very efficiently. They quickly located my item and arranged for SF Express to ship it back to me. This feeling of being taken seriously and well-cared for was particularly reassuring. When we checked out, the hotel even prepared a parting gift: an incense stick gift box and an aromatherapy candle. From check-in to departure, every single step made us feel warm and valued. Overall, whether it was the environment, facilities, or service, this experience far exceeded my expectations. I've already recommended it to several friends, and I will definitely choose to stay here again on my next visit to Nanjing.

We checked in very late, and the front desk was so accommodating – they kindly approved our request for a late checkout the next day, which was fantastic. A special shout-out to Xiao Guo for being incredibly thoughtful and proactive in helping us with any issues. Overall, our experience was great, and the room was very spacious and comfortable!

Our family of three (with a child over 18) booked two of the cheapest 1.5m queen rooms. Even during a holiday, the price including breakfast was cheaper than nearby chain hotels. The rooms were also a bit larger, and being a five-star hotel, the soundproofing and breakfast were definitely better. Unexpectedly, because there weren't two adjoining rooms, the young man at the front desk directly upgraded us to one deluxe queen room and one executive suite! The air conditioning in both rooms worked exceptionally well, and they were very clean. The staff were also enthusiastic. Although the hotel is older, it's still well-maintained. Breakfast was varied and the dining environment was unique. A few small suggestions: The bathroom had no phone holder (or any shelf at all); there was only one power outlet on one side of the bed; and for a suite with so many rooms, there was no large sofa or chaise lounge, only single armchairs, which wasn't ideal for lounging 😂. Also, a weighing scale was missing.

Last May Day, we visited the Club Med in Taicang, and the GOs recommended the newly opened Club Med in Nanjing. This summer, I brought my child here for a weekend (three days, two nights) during the school holidays, and the experience was fantastic, definitely a full five-star rating! **Accommodation:** The rooms were clean and tidy, and the housekeeping was meticulous. The cleaning staff were very friendly and patient, always refilling our drinking water. The resort grounds are spacious and comfortable, with excellent natural surroundings. You can overlook the lake from the balcony, offering a wide and open view. **Activities:** There are plenty of facilities for play, both indoors and outdoors. We happened to be here during a heatwave, so we mostly opted for indoor activities. The indoor sports area includes basketball, badminton, table tennis, billiards, and rock climbing, as well as a 'parkour' area (similar to an adventure course) that my child loved, which we visited for two consecutive days. You can also book KTV sessions. When it's hot, you can also sit at the U Bar and play cards, which is very relaxing. Outdoor activities are also abundant. You can cross a bridge to 'Explore Park,' where you can try archery, kayaking, windsurfing, or even the 'flying trapeze.' However, the flying trapeze requires training, and you need to be able to hang from a bar with both hands for at least ten counts. Neither of us had that much grip strength (we could only manage up to five), so we just watched other 'experts' try it. Kayaking was quite nice; the lake water was clear, and there were little ducks swimming around. It's best to go in the late afternoon, around 5-6 pm, to avoid the intense sun for a better experience. My sister and I kayaked together, and circling the large lake wasn't tiring at all. It's suitable for mothers or older children with moderate physical fitness. **Service:** The butler service was online throughout our stay, with quick responses and smooth communication. Whether it was booking activities or requesting supplies, they responded and handled everything promptly. When we wanted a clothes drying rack for our swimwear on the balcony after swimming, it was provided very quickly, which was incredibly thoughtful and professional. Being peak summer holiday season, the restaurant entrance traffic was also managed efficiently; just stating your room number allowed for quick entry, which was very user-friendly. Here, you can shed your fatigue and quietly enjoy your holiday. I'm already planning to come back when the weather isn't so scorching (the 'furnace city' reputation is certainly well-deserved). **Two additional points:** There's an external food delivery pick-up point near the entrance, which is very convenient. I also loved the hotel's lighting fixtures; they were very artistic. Finally, a big thank you to our butler, KIKI Angel, for the excellent service!

Location: The hotel is situated within the Garden Expo Park, near Natureland and the Suzhou-style Thirteen Gardens. It's very quiet and perfect for a vacation. Facilities: I booked the most basic room type, which included an entryway and a balcony. The overall design is great, and in summer, falling asleep to the lush greenery of the courtyard was wonderful. Service: It feels like a very caring team. On the first floor, there's a little shelter set up for cats, which looked like strays. During check-in, I received clear guidance. When rooms were available, early check-in and late check-out were possible. Beyond the front desk staff handling check-ins, there were usually at least two other staff members assisting in the lobby, especially during breakfast peak hours, where I counted no less than six service staff in the restaurant. There's also a shuttle service for getting around. They were always responsive and the overall impression was incredibly friendly. Cleanliness: Very clean, whether it was the room, the hallway, or the lobby, I hardly saw any trash. This was my first time at the Garden Expo Park, and I was with my elderly parents and child. The hotel package included many attraction tickets. Due to limited time and hot weather, we didn't get to visit all the attractions, but overall, I was very satisfied with everything, from Natureland and Baobao Paradise to the park's scenery. It's a shame that many restaurants have closed down, and there are very few people around. I hope the Garden Expo Park can persevere, and I also hope the Radisson Hotel continues to thrive. I will definitely choose the Radisson Hotel again on my next visit to the Garden Expo Park.

This was my first stay at the Pullman Hotel at Nanjing Lukou Airport, and overall, it was fantastic! Even though the hotel has been open for over ten years, it doesn't feel old at all. On the contrary, the room was incredibly clean and tidy, and the facilities were complete. 🤩 You can see the airport right outside the window, but the soundproofing is top-notch! 😲 At night, I could peacefully fall asleep alongside the parked planes, and in the morning, I woke up to the sunrise watching planes take off. 🛫 The front desk staff were also very warm and attentive. 🥹 All in all, it was a great stay – it was not only convenient for travelers but also helped relieve the fatigue of long journeys. 🤩

Here's my detailed review of the hotel: **Pros:** 1. **Excellent Location:** The hotel boasts a fantastic location, making transportation incredibly convenient. The light rail station is just a short walk away. It's also super easy to visit the Qinhuai River Scenic Belt as the hotel is right at the entrance to the area. 2. **Great Service:** * I saw staff cleaning rooms daily. They don't have a fixed cleaning schedule; instead, they adapt to guests' check-out/check-in times and their activity schedules. * When I checked in, the customer service staff saw me with a large suitcase. From the moment I entered the hotel, they proactively helped me with my luggage all the way to my room after check-in. * Seeing that I was traveling with a child and staying for 6 consecutive nights, they proactively upgraded my room type from a standard twin to a 'Zhuangyuan' deluxe twin. * The standard two complimentary bottles of water per day were increased to four due to the hot weather. * Upon check-out, they even gave a special 'Zhuangyuan' bookmark as a gift for my child. 3. **Cleanliness and Environment:** Both the hygiene and overall environment were quite good. The room was cleaned daily, and since the floor was carpeted, it was always vacuumed. 4. **Excellent Bathroom Facilities:** The in-room shower facilities were great, with strong water pressure and stable temperature. The hotel also has a gym and a swimming pool on the 3rd floor. **Cons:** 1. **Noisy Air Conditioning:** The air conditioning in the room was quite loud, which might be an issue for light sleepers. 2. **Tricky Power Outlets:** The power outlets in the room weren't very user-friendly; I had to push quite hard to plug things in. 3. **Carpeted Floors:** The room had carpeting, and personally, I feel that carpets, no matter how well cleaned, can easily harbor bacteria and dust. This could be problematic for people with rhinitis or pharyngitis. Tiled floors would be a better alternative. 4. **Overpriced Breakfast Buffet:** The breakfast buffet cost 68 RMB per person, which felt a bit expensive and not entirely worth the price. This is the first time I've put so much effort into reviewing a hotel, which goes to show how impressed I was. Overall, this is a good hotel, and I would choose to stay here again on my next visit to Nanjing.

I was very satisfied with this stay. The room was great and comfortable, very quiet, and the service was excellent. The view from the window was also fantastic. I unexpectedly caught a China League One football match at the nearby Wutaishan Stadium, and I could watch it directly from my bed – that was a real bonus! I'll definitely stay here again next time I'm in Nanjing!

Our company chose Qiyun Mountain Retreat for our team-building event, and everyone agreed it was the perfect choice! The hotel is nestled by the mountains and water, offering spacious grounds with lush courtyards, water features, and Zen-inspired landscaping – perfect for team photos and leisurely strolls. Inside, the lobby's dry wood and floral arrangements are grand and appealing. The mountain and water views are expansive and uncrowded. The guest rooms offer a variety of options, including king rooms and courtyard rooms, ensuring comfortable stays even for multiple guests. The bedding is clean and comfortable, and the amenities are comprehensive. The restaurant has plenty of large private rooms, serving Huaiyang cuisine and special vegetarian dishes to cater to all tastes. The breakfast buffet offers a rich variety of options suitable for all ages. For team activities, we could book experiences like incense appreciation and scripture copying, which created a relaxed and harmonious atmosphere. The staff were proactive in helping with luggage and setting up our event space. With the beautiful natural scenery of Qixia Mountain, a serene and elegant environment, and complete facilities, this place is ideal for team building and small gatherings. Our company will definitely prioritize it for future outings.

The hotel was excellent, offering beautiful views and a peaceful atmosphere. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay. Considering the affordable price, it provided great value for money. I would definitely recommend this hotel to anyone visiting the area.