Nanjing Hotels with Pools

It was an absolutely great experience to stay at this hotel. Stylish, very clean and located in a beautiful place where you can enjoy a connection with nature. The staff of this hotel is extremely helpful and welcoming, polite and professional. Every one of our needs were fully satisfied. Thank you hotel team and management for this amazing experience. Best place to escape from a busy city for a few days. The thai dinner at the hotel restaurant was also very good and met all the expectations. Don't forget to prebook it in advance.

Before checking in, there's a dedicated service butler who adds you on WeChat. It's a very human and friendly customer service team. I’ve included screenshots from WeChat where they helped chase up afternoon tea, brought welcome gifts, and even helped with food deliveries. This was really thoughtful, especially since deliveries usually can't reach the hotel during the day at the Expo Garden, which was a concern for me. I’m so grateful to the service team for their quick assistance in getting my delivery! ❤️ Also, the breakfast service was very proactive and attentive to detail. There was a staff member dedicated to making coffee, complete with latte art. I ordered two cups at different times, and both had beautiful latte art. They didn't let the service quality drop even when it was busy, which is fantastic and truly sets them apart from traditional five-star hotels. The service software is impeccable, and the staff are all genuinely friendly and warm. I typed every single word of this review by hand because the dedication of the service team deserves every bit of my feedback. Wishing them all the best! I'll definitely be visiting more Banyan Tree resorts in the future. For hot spring hotels in Nanjing, Banyan Tree is top-tier, no doubt about it.

We stayed at Nanjing Central Hotel on our last trip to Nanjing and had a very good impression, so this time, when we brought our child to Nanjing during the National Day holiday, we booked this hotel well in advance. The hotel's location is superb, close to Xinjiekou and directly opposite Deji Plaza, making it incredibly convenient for getting around by taxi, dining, and taking the subway. During our National Day stay, it felt like the entire hotel management team was mobilized, responding quickly and kindly, without any sense of chaos. In the restaurant, the staff were quick to clear and set tables for breakfast, and on both mornings, we received special meal accommodations. Auntie Dong Chunhong from the restaurant even proactively asked if we needed anything, making us feel incredibly welcome. Everyone agreed that we would choose this hotel again on our next visit to Nanjing.

This is my second stay here, and it's still fantastic! The bellboy at the entrance proactively helped with our luggage. The front desk staff clearly explained all the day's activities. The breakfast buffet had a great variety, and the kids' activities were really engaging. The pool water was also very clean. Our dedicated housekeeper and Manager Zhou would send us the daily activity schedule, and they were always responsive to our requests. Angel Raina, our butler, patiently helped us with all sorts of issues big and small during our trip. It's exactly this kind of reliable service you hope for when on vacation. The evening variety show left a truly deep impression on us. We hope to meet again here next year.

I specifically came to Nanjing for a concert and chose this hotel – the experience was absolutely fantastic! The front desk staff, Ms. Liu Keke [strong], was incredibly warm and welcoming. When she heard we were in town for a show, she proactively helped us upgrade our room, which ended up being much more spacious. The room was spotlessly clean, and the bedding was soft and comfortable. After jumping around at the concert, it was a pure relief to lie down and relax. The location is excellent, making it very convenient to get to and from the venue. Our entire stay was comfortable and pleasant. I highly recommend this hotel to fellow concert-goers!

Overall, I had a good experience. The room was well-maintained, and the bed was very soft and comfortable, making for a good night's sleep. The front desk was efficient with check-in and check-out, and the lobby environment was quiet. The hotel's location is incredibly convenient for early morning flights; it only took me 10 minutes to get from the hotel to the security checkpoint after checking out, which was super handy. The breakfast selection was also quite varied, including local specialties like duck blood vermicelli soup. The service was warm and excellent. I definitely recommend it.

Checked in on Mid-Autumn Festival day, and the front desk gave us a box of mooncakes, which was a nice gesture. The front desk agent said they upgraded our room to a larger one, but it didn't match the photos we saw when booking. When I asked a housekeeper about it, they were evasive. The front desk then explained that the photos on Ctrip were of non-executive floor rooms that had been renovated, and that my room was on an executive floor with executive lounge access. I still don't quite understand the discrepancy. Room facilities: The lack of a luggage rack was inconvenient, and no power outlets by the bedside table was also a bit bothersome. Hygiene: There was a squashed mosquito from a previous guest on the wardrobe glass, and some leftover liquid on the hand soap bottle.

Five-Day Stay in Nanjing Check-in Experience We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee. Accommodation We stayed in two types of rooms during our visit: Single Room - Spacious and located in a peaceful, quiet area of the property. RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games. **Ratings** Staff: 8/10 - Friendly and accommodating throughout our stay. Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities. Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout. Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days. **Things to Consider** It’s highly recommended to have your own car, as the property is quite far from the city center. If you enjoy nature and outdoor activities, this place is ideal. Activities include: - ATV rides - Fishing area - Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter) - Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry) - Train ride (30 RMB) The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car. **Challenges We Faced** My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available. However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.

Location: The hotel is situated within the Garden Expo Park, near Natureland and the Suzhou-style Thirteen Gardens. It's very quiet and perfect for a vacation. Facilities: I booked the most basic room type, which included an entryway and a balcony. The overall design is great, and in summer, falling asleep to the lush greenery of the courtyard was wonderful. Service: It feels like a very caring team. On the first floor, there's a little shelter set up for cats, which looked like strays. During check-in, I received clear guidance. When rooms were available, early check-in and late check-out were possible. Beyond the front desk staff handling check-ins, there were usually at least two other staff members assisting in the lobby, especially during breakfast peak hours, where I counted no less than six service staff in the restaurant. There's also a shuttle service for getting around. They were always responsive and the overall impression was incredibly friendly. Cleanliness: Very clean, whether it was the room, the hallway, or the lobby, I hardly saw any trash. This was my first time at the Garden Expo Park, and I was with my elderly parents and child. The hotel package included many attraction tickets. Due to limited time and hot weather, we didn't get to visit all the attractions, but overall, I was very satisfied with everything, from Natureland and Baobao Paradise to the park's scenery. It's a shame that many restaurants have closed down, and there are very few people around. I hope the Garden Expo Park can persevere, and I also hope the Radisson Hotel continues to thrive. I will definitely choose the Radisson Hotel again on my next visit to the Garden Expo Park.

The lake view room was absolutely amazing! The large bay window offered direct views of Xuanwu Lake and Purple Mountain! The hotel lobby was grand, with a coffee shop. Ctrip guests received a complimentary Americano upon check-in. There was also a piano. The breakfast was incredibly good value for money! For just over 20 yuan, you get a buffet with a wide variety of dishes. The duck blood vermicelli soup tasted great, and they also had red bean dumplings, salted duck, duck fat crispy pastries, tofu pudding, and more. I'm planning to bring my child to stay here during the National Day holiday, as I heard they also have craft activities. The service and hygiene were also excellent!