GGuest UserMy friend and I traveled from Shanghai and booked two rooms, 1066 and 1088, at this hotel through Trip.com for a three-night stay. Our overall experience was exceptionally good. Both the room environment and the staff service far exceeded my expectations. Compared to many hotels I've stayed in before, the attention to detail and the warmth of the service here truly stood out. I specifically wanted to share my pleasant stay before checking out!
This was a short stay, and we were in a continuous occupancy situation. Honestly, in many hotels I've stayed at previously, housekeeping during extended stays often felt perfunctory – just tidying the bed and emptying trash. Water stains on desks, dust in corners, and bathroom nooks were rarely thoroughly cleaned, which significantly compromised the overall cleanliness and the experience. So, when we checked in this time, we didn't have high expectations; we just hoped for something clean and comfortable.
However, the housekeeping service over these three days completely changed my perception. The hotel's housekeeping staff was incredibly professional and responsible, showing no signs of sloppiness or neglect towards our extended stay rooms. Their daily cleaning was meticulous and thorough. Not only did they make the beds, replace linens, and clear all trash, but they also carefully wiped down desks, windowsills, and bedside tables for even the slightest dust. They cleaned bathroom drains and corner stains, and even the easily overlooked water marks on the vanity and mist on the mirror were wiped sparkling clean.
After each day's cleaning, the overall tidiness of the room was identical to when we first checked in. The entire room was fresh, clean, free of odors and dust, and items were neatly arranged, making our stay exceptionally comfortable and reassuring. The staff's service attitude was also remarkably gentle and thoughtful, polite and attentive throughout. Their service was perfectly balanced, never excessively disturbing our rest, while still executing every housekeeping detail to perfection, which made us feel incredibly at ease.
During our three-day stay, we felt completely relaxed. The clean and tidy living environment, coupled with the attentive and high-quality housekeeping service, greatly alleviated the fatigue of our travels. What's most commendable is the hotel's genuine commitment to detail and service, which isn't just superficial. They maintain high standards of hygiene and service for every guest, whether they are new arrivals or extended stays. This dedication and sincerity are truly rare.
Having traveled frequently and stayed in countless hotels, few truly manage to perfect the details and leave a lasting impression. This hotel, with its impeccable hygiene control and warm service, has completely won us over. Compared to other hotels of similar price and caliber, its advantages are very clear, offering excellent value for money.
We had a smooth and efficient check-out today, with no complicated procedures. I sincerely commend the hotel's excellent housekeeping team! I highly recommend this hotel for your travels. It's reliably clean and offers heartfelt service – definitely a top choice for accommodation. We will prioritize re-booking for future trips and will continue to give it glowing recommendations on platforms!
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