5-Star Hotels in Hurghada

We stayed at Grand Waterworld Makadi as a family of four, two adults and two children aged 4 and 5, and the hotel honestly exceeded our expectations. We arrived around 12:00 PM and had a very smooth check-in. The reception was calm and organized, and a special thanks to Mr. Mohamed Sabry, who was extremely welcoming, professional, and helpful. We received welcome drinks and were in our room within about 10 to 15 minutes. Without even asking, Mr. Mohamed Sabry arranged a very convenient room for us, close to the kids' aqua park, restaurants, and elevator. Since the resort is very large and we had two young children, this made a huge difference. The room was very spacious, more like a suite than a standard room, with a living area and two sofas that could be used as beds for the children. The furniture is a little old, especially the wood, but it was not a problem for us. The room was comfortable and practical. We also found a welcome plate of desserts, fruit, and soft drinks in the room, which was a very nice touch. The food was very good. The main Sun and Sand restaurants had a good variety, and everything felt clean and fresh. The staff were always smiling, helpful, and attentive, especially with the children. The à la carte restaurants were one of the highlights of our stay. There are Mexican, Italian, Kebab, Vino, and German options. Mr. Mohamed Sabry helped us arrange our dinner reservations during our four-night stay. The Kebab restaurant had very good grilled food, and our favorite was definitely the Italian restaurant. The steak was excellent, and the table service made it feel like dining in a proper restaurant. The snack options were also excellent. Places like the African and Tropical restaurants work more like proper restaurants, where you sit down, order from a menu, and the food is served to your table. There were also plenty of options for children throughout the day, including ice cream, waffles, pancakes, popcorn, juices, and snacks. Bottled water and drinks were always easy to find. The kids' aqua park was fantastic and one of the best we have experienced in a resort. There are many slides and pools, and our children loved it. Safety was taken seriously, with lifeguards present throughout the area. At one point I mentioned to a supervisor that one slide area was getting crowded, and he immediately added another lifeguard. I really appreciated the quick response. The resort also has many different pools, including a wave pool and a sandy beach-style pool area. The landscaping is beautiful, with plenty of greenery, palm trees, shaded areas, and attractive Islamic-inspired architecture. The beach was another major highlight. It is sandy, clean, beautiful, and directly accessible from the resort. There were plenty of sunbeds, so it never felt overcrowded. Snorkeling was also surprisingly good because you can see fish and marine life even in relatively shallow water without having to swim far out. But the number one thing that made this hotel special was definitely the staff. From reception to the restaurants, beach, aqua park, lifeguards, and pool teams, everyone was friendly, smiling, and genuinely trying to make guests happy. I have stayed at several very good resorts before, including Albatros hotels, so my expectations were already high. Grand Waterworld Makadi exceeded them, and personally I enjoyed this stay even more than Albatros Portofino. For families with young children, I highly recommend this hotel. Great staff, excellent aqua park, beautiful beach, very good food, plenty of snacks and drinks, spacious rooms, and a relaxing atmosphere. We had a wonderful four-night stay and would definitely consider coming back again. Special thanks again to Mr. Mohamed Sabry and all the staff who made our holiday so enjoyable.

This is my second visit to Rixos magawesh , one of the greatest resorts in red sea , my first visit was in 2022 and now after 4 years, I can say the amenities became more enjoyable, great landscapes all over the resort , spacious rooms and suites. The beach is so nice , the pools are great but needs more activities .. the food quality is good , Dinner is perfect but breakfast could be better .. the only thing I don’t like about the place is the standard of service not the standards I used to with Rixos group , is Rixos premium seagate in sharm was perfect but here I felt with the new expansion in magawesh , the guests are too much for the capacity of the place and the staff .. shuttle bus waiting time was annoying and needs to be improved. Over all it was a good vacation , and this resort with some care to service quality could be the best resort on the red sea .

There's not much to say, it's just that you get what you pay for. It's very comfortable and relaxing, you can enjoy it without even leaving the hotel. I'd like to stay here again.

We usually visit several hotels during our trips, and generally, they're all pretty similar. But THIS hotel is something else entirely – it's Rixos-level luxury! It seems the hotel is still new and hasn't built up enough of a reputation for sky-high prices yet, so you get Rixos quality at Albatros rates. The food is amazing; salmon and shrimp are commonplace here. The staff are friendly and attentive. I particularly want to commend Mohamed at the front desk. He's a young man who's incredibly dedicated to his job. We got an early check-in from him just for a smile. When we lost an AirPod, he helped us resolve the issue. It was my wife's birthday, and he made sure we were congratulated, and he helped with many other things. Not once did I see a bored look or any hint of expecting a tip... We really regret that our trip is already planned out and we have to move on to the next hotel. If we had known how great it would be here, we would have spent our entire vacation right here.

Pros: The hotel's public areas are stunning – the sea, beach, pool, and lobby are all beautiful and perfect for photos. The jetty offers great views of corals and fish. The Wi-Fi is fast, and hot water is easy to adjust. Cons: There are no commercial streets around the hotel; it's quite isolated and far from the city center. The walk to the room is along a very long corridor with no air conditioning, making it tiring every time.

I recently stayed at Mercure Hotel, and overall I had a really good experience. The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer. The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him. The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around. The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach. The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort. Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch. There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant. Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront. There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies. Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea.

I had high expectations for Steigenberger Aqua Magic, but unfortunately my experience did not match the reputation of the hotel. The first disappointment started at check-in. I booked two rooms and sent a request in advance asking for adjacent rooms because we are one family traveling with children. The hotel is very large and consists of several buildings, so it is simply not reasonable for my children to stay in one building while I stay in another. At reception I was told that there were no rooms of the same category available in the same building. To solve the problem, I agreed to pay around €100 to upgrade the second room. However, even after paying for the upgrade, the rooms were still not next to each other. They were only on the same floor despite my repeated request. To make matters worse, I received the key to the first room after approximately 3:00 PM, while the second room was not ready until after 6:00 PM because housekeeping had not finished preparing it. Waiting several extra hours for a room after paying for an upgrade was very frustrating. Then, on the day of departure, shortly after 12:00 PM I received a call asking me to check out immediately. I found this difficult to understand. If the hotel expects guests to respect the official checkout time, then guests should also expect their rooms to be ready at the official check-in time. The standards should be the same for both sides. Another disappointing policy was the specialty restaurants. Although I booked an All-Inclusive package, I was only allowed to use one specialty restaurant because my stay was less than five nights. I do not think this is a fair policy. If a restaurant is fully booked, I completely understand, but if tables are available, all All-Inclusive guests should have the opportunity to dine there regardless of the length of their stay. Restricting access only because of the number of nights makes the All-Inclusive experience feel unnecessarily limited. I also felt there was a noticeable difference in how some guests were treated. I paid in foreign currency just like many international guests, yet I noticed that the building assigned to us was occupied mostly by Egyptian families and its overall condition was not maintained to the same standard, especially the unpleasant smell around the ground-floor bathrooms. Another incident happened at the swimming pool where my children were told that inflatable toys and floats were not allowed, and we immediately respected the rules. However, only a few minutes later we saw children of other nationalities using similar inflatables in the same pool without being stopped. This made me feel that the rules were not being applied equally to everyone. I also remember another situation at reception where a foreign guest requested to change rooms and was offered several alternatives. When I requested the same, the receptionist briefly searched and then told me that no rooms were available. Seeing another guest receive multiple options while I was told there was nothing available left me questioning why the same level of service was not offered to me. I am not saying this based on rumors; I am simply describing my own experience during my stay. I sincerely hope the hotel reviews whether its procedures and policies are being applied equally to all guests. Despite these issues, I would like to thank the restaurant staff, housekeeping staff, and cleaning team. They were always friendly, professional, and helpful, and I truly appreciated the way they treated us. The hotel itself has excellent facilities and great potential, but the inconsistent service at reception and the feeling that some guests receive better treatment than others had a significant impact on our holiday. I hope the management takes these comments seriously because equal treatment, fair policies, and better organization at check-in would greatly improve the guest experience for everyone.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

We had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of. Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable. For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area. As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.

If you’re looking for a destination that combines fun, relaxation, and unforgettable vibes, Panorama Bungalows El Gouna is the place to be! From the moment you check in, the energy of this resort makes you feel alive. The hotel is super lively at night – the atmosphere is filled with laughter, and good times, making it perfect for anyone who wants a mix of relaxation during the day and excitement in the evening. 🌙🎶 The food? Absolutely incredible! 🍽️ From fresh local dishes to international options, every meal was bursting with flavor and served with a smile. Honestly, I couldn’t stop going back for more – it’s that good! What makes this hotel stand out is the amazing extras they offer. They have their own boat service that takes you to different beaches in Hurghada for FREE! 🛥️ This was such a unique and fun experience – you can explore beautiful spots without any extra cost. There’s also plenty of activities to keep you entertained, from beach volleyball to water sports and more. The resort is designed to keep guests engaged and happy, so you’ll never have a dull moment here. The rooms are cozy and offer stunning views, making your stay both comfortable and scenic. The staff is beyond friendly, always ready to help and make sure you have the best time possible. Whether you want to relax by the water, explore different beaches, or enjoy lively nights, Panorama Bungalows El Gouna has it all. If you’re planning a trip to El Gouna, trust me, this is the spot for you! 🌟 Thank you Panorama Bungalows Resort El Gouna for an amazing experience – can’t wait to come back! #PanoramaBungalows #ElGounaVibes #BeachLife #ExploreEgypt #LuxuryStay #TravelGoals #ElGounaHotels #NightlifeVibes #BeachResort #VacationDream #FoodLovers #FreeBoatRide #HurghadaBeaches #VolleyballFun #ThankYouPanorama