5-Star Hotels in Da Nang

Pros: 1. The hotel's natural environment is excellent, offering sightings of incredibly rare protected animals. They also provide a free wildlife tour, which I highly recommend. It's a fantastic experience to simply walk around the hotel and spot monkeys foraging. 2. The service is outstanding. The hotel staff are attentive and very considerate of guests. The welcome drink was delicious. The hotel facilities are well-maintained, and I received a room upgrade with a great view and a spacious layout. 3. The slippers were very comfortable. The breakfast tableware was exquisite. Cons for me: 1. The claim of being the 'most beautiful Intercontinental' is an exaggeration. Some areas even felt [as pictured], though I suppose one could call it 'unique.' Personally, I found it gaudy. 2. I strongly recommend including executive lounge access. If you arrive early, since there's no air conditioning in the public areas, the only cool indoor space to relax is the executive lounge. Otherwise, you're stuck waiting in the hotel lobby, and elderly guests and children need to be careful to avoid heatstroke. 3. The breakfast was delicious, and the fruit quality was high. However, it's baffling why the other restaurants were so bad. After reading reviews that even the Michelin-starred Japanese restaurant wasn't great, I booked a package that included dinner. I paid extra to change the dishes, but they were still terrible. It was arguably the worst meal I had in Vietnam. 4. Although the hotel was uncrowded and had a good environment, the beach quality was very average, and the loungers by the sea started closing down every day at 6 PM. In summary, I think this Intercontinental is worth staying at, but don't go in with exceptionally high expectations.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

We had a wonderful stay the hotel, the staff is very helpful and speak good English. We were well served by the reception Ms Ha, who recommended places to eat. As we are celebrating our 32nd anniversary, the hotel has gone extra mile by giving us a complimentary bottle of red wine and a personally signed greeting card. The hotel is located near Han River and walkable to Indochina Mall, Han Market and many nice eateries nearby. We had a room overlooking the Dragon Bridge, can see the colourful lighted up cruises moving along the Han River in the evening. The breakfast is fantastic, with a good spread of Western, Vietnamese and Chinese cuisine. The roof top swimming pool has a panoramic view of the city of Danang, a wonderful place to chill and relax with a drink and music. Another reception Ms Queenie has recommended a good place for massage on the day of check out. A very good hotel, will surely come back again.

Risemount Premier Resort Da Nang is a genuinely stunning place to stay — beautifully designed throughout and incredibly Instagrammable, with photo-worthy corners everywhere you turn. The resort is impeccably clean, and our room was spacious, comfortable, and thoughtfully appointed. Breakfast was a real highlight, offering a wide and varied spread with plenty of options to keep things interesting each morning. The standout for us, though, was the bar: the cocktails were absolutely delicious and the perfect way to unwind after a day out. As a couple, we couldn’t have asked for a more stylish and relaxing escape — highly recommended, and we’d happily return.

Great location, clean and stylish. They have universal plugs, USB, and Type-C chargers in the rooms. Free glass bottle waters are fancy. A rooftop bar (named Blackout), a poolside bar, and a coffee shop were available. Breakfast is very satisfactory with enough protein choices, both Asian and international choices, lots of fruit, and greens too. Croissants are yummy. Negative sides: service was sometimes slow (at the pool bar). Some of the gym machines were faulty, and I have reported it. I will definitely stay again.

The hotel is very clean with excellent hygiene. The rooms are spacious, and the bedding is incredibly comfortable. I also really enjoyed the overall environment and loved the fact that they offer free Ao Dai rentals. However, the breakfast and spa experiences were disappointing. Even though there are three restaurants available for breakfast, only one serves a buffet; the other two offer unappealing set menus. As for the spa, it is definitely not worth it. We booked a package that included daily spa treatments, so we expected everything to be covered. However, after we were asked to choose a massage oil, they informed us—only after we had made our choice—that it required an extra fee of 100,000 VND. They never mentioned any complimentary oil options until our last visit when I specifically asked, 'Are there any free oil options?' and they finally said yes. Furthermore, I noticed they only use the essential oil on the arms and shoulders, switching to regular coconut oil for the back and legs. Paying extra for such a tiny amount of oil without prior warning felt quite deceptive. To make matters worse, the massage quality is inconsistent; some therapists clearly lacked training and cut corners. The towels used during the massage were also cold. I have total 4 times spa experience and overall, it was a very poor spa experience.

My second stay in just over a year as I really enjoyed staying here first time around. Glad to find the resort is still as impeccable and luxurious as before. I really like the room here as it’s big, modern and has a touch of luxury. The breakfast buffet is so good here and the ingredients are very high quality - it’s always a thing I look forward every day while staying here. I made a request for high floor which was fulfilled but the initial room was too far from the lift for my elderly mom and so I request the customer service using WhatsApp to assign me to a different room. The WhatsApp guest service is top notch and I get a response fairly quickly and we like the second room assigned very much, although there is a bit of wait while changing room. A minor point as well is the room toilet do not have shower bidet which is usually standard in Vietnamese hotels. I was looking forward for the pickleball training but I couldn’t use the free pickleball facility this time around as the indoor court is under renovation, and only 1030am slot is available for training which will use outdoor court. It’s simply not doable as the weather is so hot at this time in danang. I hope mgmt can consider different time slot next time such as earlier or much later if indoor court is not available yet. Swimming pool is so much cleaner this time than my first visit. There was algae at the bottom in my first visit that I have feedback to management, and they did take notice and put to action. Also the shuttle bus situation is now ample, we manage to catch shuttle back to hotel from Hoian every time now, unlike before where the bus was always full and we had to take grab back. Overall we really enjoyed our stay here and glad management reacted to feedback positively and implemented changes. Keep up the good work.

1. We received a complimentary afternoon tea set for two during our one-day stay, and it was exquisite. 2. The restaurant on the 29th floor has very reasonable prices, and the staff are incredibly welcoming. 3. The infinity pool is incredibly relaxing and provides a great atmosphere.

Excellent location. New hotel. Large rooms with stunning sea views. You can sunbathe on your own balcony. Fantastic breakfasts with a wide variety to suit all tastes. The beach is just a 7-minute walk away, or you can take a shuttle bus that arrives almost immediately when someone is at the waiting area. The hotel itself is very themed and atmospheric. There's a clean rooftop pool. It has its own indoor water park, as well as a large outdoor water park (though guests from all over the city come there). There's no need to leave the hotel; everything is provided on-site. We would gladly return again! Special thanks to the hotel for the lovely birthday compliments 🤗

This place is perfect for those who love relaxation. It's the best spot for families with kids. The grounds are beautiful and well-maintained. The reception service is excellent; the staff really try their best. The only downside is the language barrier – you'll definitely need a translator. The food gets an 8 out of 10. Everything in the restaurant is lovely, and they have a great selection. Both the kids' and adult pools are excellent. There are 3 restaurants and a nightclub on site. We got an early check-in and a free transfer, plus a fantastic 60-minute massage and a tea ceremony. The Marble Mountains are just a 3-minute walk away (with cafes, souvenir shops, and a mini-market nearby). It's a 20-minute motorbike ride to Hoi An (we went and it was great!). And about 15-20 minutes by Grab bike to Da Nang city center (My Khe Beach). Every day, there's a free, comfortable, air-conditioned car departing from the hotel at 9:00 AM, with a return pick-up at 3:00 PM (you *must* book this in advance). If you're looking for peace, quiet, delicious food, and relaxation, this is the place for you.