5-Star Hotels in Da Nang

Pros: 1. The hotel's natural environment is excellent, offering sightings of incredibly rare protected animals. They also provide a free wildlife tour, which I highly recommend. It's a fantastic experience to simply walk around the hotel and spot monkeys foraging. 2. The service is outstanding. The hotel staff are attentive and very considerate of guests. The welcome drink was delicious. The hotel facilities are well-maintained, and I received a room upgrade with a great view and a spacious layout. 3. The slippers were very comfortable. The breakfast tableware was exquisite. Cons for me: 1. The claim of being the 'most beautiful Intercontinental' is an exaggeration. Some areas even felt [as pictured], though I suppose one could call it 'unique.' Personally, I found it gaudy. 2. I strongly recommend including executive lounge access. If you arrive early, since there's no air conditioning in the public areas, the only cool indoor space to relax is the executive lounge. Otherwise, you're stuck waiting in the hotel lobby, and elderly guests and children need to be careful to avoid heatstroke. 3. The breakfast was delicious, and the fruit quality was high. However, it's baffling why the other restaurants were so bad. After reading reviews that even the Michelin-starred Japanese restaurant wasn't great, I booked a package that included dinner. I paid extra to change the dishes, but they were still terrible. It was arguably the worst meal I had in Vietnam. 4. Although the hotel was uncrowded and had a good environment, the beach quality was very average, and the loungers by the sea started closing down every day at 6 PM. In summary, I think this Intercontinental is worth staying at, but don't go in with exceptionally high expectations.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Check-in on the night of June 15th, check-out on June 17th. I'm writing an honest review to help fellow Koreans. *Overall, the hotel staff are friendly.* *The room is quiet with no noticeable noise.* *The air conditioning is very cold.* *You can watch YouTube.* 1. This hotel requires a deposit of 1,000,000 VND per night. Any paid services you use at the hotel (laundry, F&B, etc.) will be deducted from your deposit upon check-out. Korean guests, please keep this in mind. 2. Late check-out is possible (if the hotel isn't fully booked). Many people take late-night flights back home. My flight was at 11 PM, and I extended my check-out until 6 PM for about 1,400,000 VND. 3. The hotel is a 5-minute walk from Han Market. Along the way, you'll find Cong Cafe, 4P's Pizza, and Michelin-starred restaurants. The location is unbeatable. 4. While the rooftop pool isn't huge, the view is great, making it worth using every day. (However, the food and beverage service from the bar is generally expensive). Two cocktails can easily set you back 600,000-700,000 VND. I recommend enjoying it once and then finding other bars. 5. The rooftop bar that operates in the evening only sells cocktails, not food. This is also very expensive. I recommend trying it once for the experience. 6. The breakfast selection isn't vast, but the quality is above average. This is especially noticeable in the freshly made pho, fried eggs, and omelets, which are excellent. The other buffet items are standard. I think women would particularly enjoy the breakfast, especially the delicious bread. 7. The room was clean, and the cleaning quality was good, but it seems they don't check the amenity levels. Some were empty and weren't refilled. 8. This was a pleasant surprise: it was my birthday during my stay, and I hadn't mentioned or requested anything, but they still prepared a birthday dessert in my room. 9. There was only one minor disappointment: my girlfriend and I checked in near midnight on June 15th. It's a 5-star hotel, but there was no bellboy to help with our luggage. Perhaps it was due to the late hour? From a service perspective, this was a letdown for a newly built 5-star hotel right from the first impression. Finally, I've attached photos of the breakfast, and I hope my review helps everyone staying at this hotel.

Risemount Premier Resort Da Nang is a genuinely stunning place to stay — beautifully designed throughout and incredibly Instagrammable, with photo-worthy corners everywhere you turn. The resort is impeccably clean, and our room was spacious, comfortable, and thoughtfully appointed. Breakfast was a real highlight, offering a wide and varied spread with plenty of options to keep things interesting each morning. The standout for us, though, was the bar: the cocktails were absolutely delicious and the perfect way to unwind after a day out. As a couple, we couldn’t have asked for a more stylish and relaxing escape — highly recommended, and we’d happily return.

The hotel is very clean with excellent hygiene. The rooms are spacious, and the bedding is incredibly comfortable. I also really enjoyed the overall environment and loved the fact that they offer free Ao Dai rentals. However, the breakfast and spa experiences were disappointing. Even though there are three restaurants available for breakfast, only one serves a buffet; the other two offer unappealing set menus. As for the spa, it is definitely not worth it. We booked a package that included daily spa treatments, so we expected everything to be covered. However, after we were asked to choose a massage oil, they informed us—only after we had made our choice—that it required an extra fee of 100,000 VND. They never mentioned any complimentary oil options until our last visit when I specifically asked, 'Are there any free oil options?' and they finally said yes. Furthermore, I noticed they only use the essential oil on the arms and shoulders, switching to regular coconut oil for the back and legs. Paying extra for such a tiny amount of oil without prior warning felt quite deceptive. To make matters worse, the massage quality is inconsistent; some therapists clearly lacked training and cut corners. The towels used during the massage were also cold. I have total 4 times spa experience and overall, it was a very poor spa experience.

Stayed for three nights, and the overall experience was far from good. Honestly, I rarely leave negative reviews for hotels, but given the price and positioning of this hotel, the service was truly disappointing. I even felt that it was worse than some smaller, less expensive hotels. The front desk staff's attitude was not friendly at all. The biggest letdown was breakfast. It clearly stated that it was served until 10:30 am, but by 9:15 am, they had already started clearing the food. My friend called to rush us downstairs, and when we got there at just 9:30 am, most of the food was already gone. My friend ended up only being able to eat a bowl of noodles. I later found out that the hotel actually has three breakfast locations. If they were going to clear up early at this particular location, the staff should have proactively informed guests that they could continue eating at other restaurants, instead of letting us make a wasted trip. I hope the hotel can improve its service and communication to match the quality expected at this price point.

The stay was amazing in every way! New World Hoiana Beach Resort is a beautiful property with lots of amenities and entertainment to choose from. The service was top-notch, the team even put a birthday cake in our room on my birthday! We got a lovely Deluxe room on the 13th floor, overlooking the nearby countryside and the ocean. Breakfast was amazing, with great service and a super wide selection of food options. I also recommend using the complimentary shuttle to get to Hoi An and Da Nang.

The highlight of my stay was definitely the spectacular view from the master bedroom of the 2-bedroom apartment. I had a direct view of the Macau vs. Germany fireworks display on June 21, which was absolutely marvelous. The apartment was spacious, very clean, and well equipped, with a washing machine and a functional kitchen. The bed was comfortable and met the standards I’d expect from an international 5-star hotel. The property is showing its age, however. While everything is generally well maintained, the furnishings feel dated and somewhat inexpensive. The hallways in the apartment tower are also rather dark and can be difficult to navigate. Service was adequate but unremarkable, nothing particularly stood out, either positively or negatively. Overall, a comfortable stay with fantastic views and practical apartment-style facilities, though the interiors could benefit from a refresh.

While the hotel's location is a bit out of the way, getting a taxi was quite easy. The air conditioning in the room had issues and wasn't fully fixed even after we reported it. The rooftop infinity pool is definitely the hotel's best feature. Breakfast was decent.

The hotel is large and beautiful, with good rooms, decent food, and polite staff. Downsides: very poor air conditioning in the hotel itself (not in the rooms). It was impossible to stay on the 2nd floor, at reception, during the day; sweat was pouring down. There's a lack of customer focus. This seems to be an issue with new hotels and inexperienced staff, but I believe it's something that can be improved over time.