Featured facilities: Swimming Pool, Executive Lounge, Spa
Great
189 reviews
9.1/10
1 night
From €40
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9.1/10
Great
PPhuong Nguyen LanCame for the brand, enjoyed the short stay.
All the staff we interacted with were friendly, from the security man to the front desk team.
Large room, well equipped .
Recommended for families.
Hotel near Haiphong Downtown, Haiphong 45.5% of visitors choose this area
Price per night from:€39
9.0/10
Great
丽丽映萍踪The location of this hotel is really good. It has a private beach, two outdoor swimming pools, and a coastal plank road, which is picturesque. The boss is Taiwanese, which is good. But the bed in the room is too hard, the pillows are very high, there are only one-slip slippers, oh my god, it's all bruises, I can't sleep well at night, it won't work, please improve it quickly.
Hotel near Cat Ba Island, Haiphong 54.5% of visitors choose this area
Price per night from:€136
8.8/10
Very Good
AAnn wyvernReal feedback, the newly built resort is very beautiful, and the service staff are very polite and enthusiastic, but one thing completely ruined the good mood!
We booked two rooms. In the room where my family stayed, we had dinner in the hotel and went back to the room to take a shower. While taking a shower, I suddenly heard the sound of something falling in the room. I quickly came out to take a look. The entire curtains and even the sticks fell down because My family had some difficulty with their legs and feet, so they called me right away. My friend and I went to the room to check on the situation and called the hotel to send someone to repair it.
When the people from the maintenance department came in, they didn't show any concern and asked if anyone was injured. They just asked if we had pulled down the curtains with too much force. They were speechless!
After the repair, no one came to clean the dusty room, and there was no apology 😥
I reported the situation to Ctrip, and the customer service quickly responded and went to investigate with the agent. I just want to say that such employees without service awareness will ruin the image of the entire hotel. Safety risks are also a factor in choosing a hotel. I hope the platform will pay attention to it and pay attention to the follow-up results.
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Which 5 star hotels in Haiphong have a swimming pool?