I stayed in room 2201. When I took a shower, the shower stall wasn't fully enclosed, so water splashed out and I had to put a towel on the floor.
Also, there was no remote for the air conditioner, so it was really inconvenient having to go near the door every time I wanted to use it.
These two things were the most inconvenient.
Location & Transportation: The hotel boasts an excellent location with convenient access to dining and shopping. It's just a few minutes' walk from the subway station and various attractions.
Ambiance & Hygiene: The lobby design is simple yet grand. The room was spotlessly clean, and the bedding was soft and fresh. There was even a subtle fragrance in the air, allowing me to completely relax the moment I stepped in.
Service: The front desk lady was very friendly and processed my check-in quickly. She even upgraded my room for free! Room service was very responsive; the extra toiletries I requested were delivered within minutes. A special shout-out to the cleaning staff; every day I returned to a perfectly tidied room, and they even left thoughtful handwritten greeting cards.
Facilities & Comfort: The mattress was just right, neither too soft nor too firm, and there were pillows of various heights to choose from. The soundproofing was excellent, ensuring a peaceful night's sleep until morning. There was plenty of hot water, and the shower pressure was perfect, washing away all the day's fatigue.
We booked a hotel on the day of check-in, confirmed quickly. The only thing I didn't notice that breakfast was not included, it upset us. In general the hotel is comfortable, we spent 2 nights here. The hotel has a cafe, a 17-story bar, a bar near the sea, a children's area, a spa. In the morning I woke up at 6 a.m. and went to the sea bath. From 7 a.m. the pool works. The room we had a view of the bay in 3 hotels. The hotel consists of 3 complexes, of which the restaurant and bar in the second building. The room was spacious and clean. We liked everything.
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Which 5 star hotels in Haiphong have a swimming pool?