Haiphong Hotels with Bars

The hotel is quite new, and the overall environment is comfortable with high-end facilities. My stay was initially very pleasant. However, something very troublesome happened during check-in. Without my confirmation, the front desk staff directly charged my room fee to a previously saved credit card (did the card machine automatically store the credit card information?). However, I had already prepaid my room fee through Trip, so it shouldn't have been charged again. And they shouldn't have processed the charge without my confirmation and signature. Fortunately, I noticed it immediately and reported it on the spot. But then they said they couldn't process a refund immediately and it had to go through the finance department. So, I asked them to send an email confirming the double charge and promising a refund, as it would be quite inconvenient to deal with a double charge after leaving the hotel. This incident prevented me from enjoying my breakfast properly. I suggest the hotel strengthen its payment procedures. Any credit card charges or debits should always be confirmed with the guest first to avoid double billing and to build trust in payment security among travelers.

I stayed at this hotel for a business trip, and overall I had a very good experience. The hotel itself is beautiful, with excellent facilities and a welcoming atmosphere. The only area that could use some improvement is the guest rooms, which feel a bit dated and would benefit from a renovation. There’s a noticeable contrast between the modern appearance of the hotel and the older style of the rooms. That said, the room was comfortable. The bed was great, the shower worked well, housekeeping was reliable, and I had no issues during my stay. The breakfast was good, with a nice variety of options that were consistent every morning. One of the main reasons I chose this hotel was the gym, and it absolutely met my expectations. It’s well-equipped, open 24 hours a day, and it ended up being the facility I used the most during my stay. The swimming pools also looked large and well-maintained, although I didn’t have the opportunity to use them. Overall, I had a very positive experience. The staff were friendly, polite, and professional, and I’d definitely recommend this hotel, whether you’re traveling for business or leisure.

Overall, if there are any issues encountered, the hotel manager will respond quickly and take appropriate action. For example, when I mentioned that the WiFi signal was weak and unstable during check-in, the hotel manager arranged for a room change. Upon inquiry, I discovered that the room allocation and distance would affect WiFi reception. The hotel staff then suggested that for future stays, I could make a note requesting a room with better WiFi reception. This stay from October 3rd to October 9th was also quite good. Unfortunately, my wife and I only learned about the hotel's structural issues on October 7th, and since my wife had too much luggage, we didn't want to change rooms again. We will be staying again soon in the future.

The hotel is located in a fantastic and beautiful place, in a small village surrounded by mountains. It is very quiet and peaceful here. The rooms meet all the basic requirements, the staff is very kind and helpful, and the food is delicious.

Clean. The room has toiletries and a kettle. You can get drinking water in the kitchen. Beautiful surroundings and fresh air. Mountains, birds, butterflies. Two large windows with a great view! The hosts are friendly and speak English. There's a cafe right in the hotel with a decent selection of dishes and reasonable prices. You can book excursions and transfers to get to the city. You can also rent a bike. Be aware that taxi apps don't work on the island, so you'll either need to rent a bike or book a taxi through hotels or hail one on the street. The hotel is quite far from everything. The only major downside is the poor soundproofing in the rooms; you can hear all your neighbors very clearly.

The hotel was very nice. Great location and view (sunset from the rooftop bar is fantastic). If it wasn't for the construction in front of the hotel, this hotel would be the bees knees. It is close to our tour operator and mini markets. The staff so helpful and informative. Jong, one of the managers, organised a taxi for us to take us from our tour in the harbour to our speedboat to take us to Ha Long City. The speedboat driver organised the taxi driver to take us to our hotel in Ha Long City. It was well organised for us at half the price that we paid to get to Cat Ba Island. We were taken advantage of in the beginning of the Cat Ba Island adventure as unknowledgeable tourists, but we were treated so well on our departure trip from Cat Ba Island thanks to Jong.

The guy at the front desk was very nice. Motorbike rental was 100k. There were many places to eat nearby, but breakfast was no longer available recently.

-Quick check-in, friendly and enthusiastic receptionist. -Clean room, fully equipped and comfortable, near Aeonmall. Every time I return to Hai Phong, I stay here, reasonable price ☺️

I needed a place to stay when the ferries closed due to a typhoon and this was a neat spot to find on short notice. The comment I am making is based on the amount of money being paid for Vietnamese standards so the room has everything you need and the bed is comfortable, however I felt the blanket was quite thin. The menu for food was only in Vietnamese. There are snacks and drinks in the room that are cheap, but I was hesitant on the bottled water when I had seen it was opened already and I wondered if it was just refilled instead of being a new bottle? The reception staff were very kind, helpful and lovely to speak with. The breakfast was small in variety and the English Breakfast I got was what I feel a way to save costs by giving ham instead of bacon? Again only due to the price being paid did I expect something of better quality in some regards. However I am grateful for a place to stay when I was stuck. There are restaurants nearby, a very good western bar with good food and lovely local vietnamese seafood spots. It is in walking distance to the beach.

Most positive point is very useful location! This hotel is closely from bus line, and easy to go to drink to somewhere! So cost and performance is very great! And following picture's bar was very good. I recommend this place to go to drink somewhere.