Name: Citin Armoni Patong Hotel by Compass Hospitality
Address: Phuket, Thailand

Thailand

Bangkok

Pattaya

Phuket

United Kingdom

Scarborough

Blackpool

Malaysia

Kuala Lumpur

This was my second 8-day stay, and the cleaning was even better than last time. Every day I returned to a neatly made bed and fresh towels. Last time, during my five-night stay, the comforter and towels weren't tidied or replaced at all. This time, I also got to enjoy the shuttle service every half hour to the alley entrance, which was super convenient – no more walking back all sweaty. Even though it's drop-off only, no pick-up, it's still a fantastic service. I'll definitely choose this hotel again next time. My stay was just as comfortable, and the room was clean and quiet. Plus, the Terminal Department Store is right across the street, making dining very easy.

To be honest, the location is great and the hotel is currently undergoing renovations, so overall everything can be considered quite good.

The only downside was that during my stay, the pool was closed and floors 6, 7, and 8 were under construction, resulting in a lot of noise. It's alright as long as you manage to sleep in past 10 AM—hopefully this is just temporary. I look forward to seeing further improvements in the future.

Very...

⭐⭐⭐⭐⭐
We had a wonderful stay at Citin Pratunam Bangkok! Everything exceeded our expectations. The rooms were very clean, comfortable, and perfect for our family. The staff were all incredibly kind, welcoming, and always ready to help with a smile.

The location is excellent—very close to Pratunam Market, shopping malls, and many restaurants, making it very convenient for travelers. We felt safe and well taken care of throughout our stay.

Thank you for making our family trip so enjoyable and memorable. We highly recommend this hotel to anyone visiting Bangkok, especially families. We will definitely stay here again on our next visit. ❤️

9/10 – Very Good Stay

I had a very pleasant stay at Citrus Sukhumvit 11 by Compass Hospitality. The hotel is in a great location, close to restaurants, shopping, and public transport. The room was clean, comfortable, and well maintained, and the staff were friendly, courteous, and always willing to help.

The check-in and check-out process was smooth, and overall the hotel offered excellent value for money. The only reason I’m giving 9 instead of 10 is that there is still a little room for improvement in some facilities and amenities.

Overall, I would definitely recommend this hotel to anyone visiting Bangkok and would be happy to stay here again.

Overall, this is a good budget hotel and offers good value for the price. If you’re looking for an affordable stay, it’s a reasonable choice. The room is spacious, and I liked having a separate living room area. The rooftop is a nice place to relax, and the gym has the basic equipment you need.

The hotel kindly accommodated our request for a room on the highest floor, which we appreciated. However, the Wi-Fi was very weak and unreliable throughout our stay. The treadmill in the gym also needs attention, as the running belt doesn’t function properly and could be a safety hazard. We also experienced an ant problem in the room, despite not leaving any food or leftovers out.

We felt comfortable during our stay, but we didn’t particularly enjoy it. The hotel met our basic needs and offers decent value for the price, but it didn’t leave much of an impression. If you’re looking for a budget-friendly place to stay, it’s a reasonable option, just don’t expect too much.

The hotel is quite small, but it smells very pleasant right when you walk in. The room layout and cleanliness are comparable to a 3 or 4-star hotel in China. The only issue is that the alley is very congested with traffic, and it takes about 10 minutes to walk to Nana BTS station. Personally, I found a few drawbacks: the hotel's common areas are small, and the room faces the road with no particular view. If I come to Bangkok again, I'd probably look for a hotel either very close to a BTS station or one with larger, more comfortable common areas.

The room was nice and not too small, but it seemed like it was covered in dust, as if no staff had cleaned it before check-in. The hairdryer also kept turning on and off, making it almost unusable. Overall, everything else was okay; the air conditioning was cold.

This is a great hotel in the city center, with a shopping mall, laundry service, and 7/11 nearby. It's a 5-10 minute walk to a tuk-tuk stand, which means you can get to any part of the center very quickly. You can also walk to the pier and take a boat to Koh Larn⛴️

The hotel isn't the newest, but it's clearly well-maintained, clean, and attractive. It was a bit noisy from our city-view room on the 7th floor, as there are bars below the windows, but it wasn't too disruptive.

The grounds are small but very cozy, with everything you need, including a slide and a kids' area. Pets are allowed.

The breakfast was decent, but the selection wasn't huge – only three types of fruit, and pretty much the same options every day. On the plus side, they cook eggs and omelets to order right in front of you, and you can customize your own soup with different noodles and toppings.

Overall, we were satisfied with the value for money.

The hotel is ok, we have stayed here for several times. But once when I had come to the pool with my hubby who had been carrying a box with several sushi we hadn’t eat at the restaurant, the server had come in a moment to say that outcome food is prohibited. Really, the staff will teach the guests? Sorry, I am a disabled one and I need help wig my accommodation a the pool, my husband had just put a sushi box while putting the towels for me. Very strange experience

My friend and I stayed two nights in Pattaya, and overall, it was an experience with 'very distinct pros and cons.' It's suitable for budget-conscious travelers who prioritize convenience, but those with high expectations for quality should probably look elsewhere.

First, the location is absolutely fantastic! The hotel is in the heart of South Pattaya, just a few minutes' walk from Pattaya Beach. Songthaews (public pickup trucks) are readily available right outside, and there are 7-Elevens, restaurants, and massage parlors everywhere. It's super convenient for getting to Walking Street and the Pattaya Princess cruise. Coming back from a night out, you don't have to go out of your way, which I, as someone who loves exploring, really appreciated. Plus, there's free parking, which is a thoughtful touch for those driving, as there's no stress about finding a spot.

The breakfast was a pleasant surprise. The variety was better than expected, with Thai fried noodles, curry, bread, and fruit, as well as some Indian-inspired dishes. The taste was decent, nothing spectacular, but it filled us up and offered good value for money. Some of the front desk staff were quite helpful, answering all our questions and even offering tips for exploring the area, so that experience was pretty good.

However, there were some significant downsides! The room's fixtures and fittings were severely outdated. We booked a room with a balcony, but the walls had mold stains, the towels looked old, and the floor felt a bit wobbly when you walked on it. The worst part was the terrible soundproofing; we could hear noise from the neighboring rooms and the street late at night, making it impossible to get a good night's sleep. The cleaning was also quite perfunctory; they only made the bed and emptied the trash daily, without properly wiping down surfaces or the floor. We even found a small bug in a corner, which was a bit off-putting.

The rooftop pool view was mediocre, and the water didn't look particularly clean, so we didn't really dare to swim. Also, the hotel is near the nightlife area, so the music was quite loud at night. I genuinely wouldn't recommend it for families with children.

In summary, for the price of 300-500 baht, the amenities are pretty standard. Its main advantages are the convenient location and ease of getting around, making it suitable for travelers who just need a place to crash and spend most of their day out exploring. If the hotel could improve the cleaning and soundproofing, the experience would be much better.

Over priced for rooms
Big rooms but in need of face lift
Patchy piant work
Cracked flool tiles
Wall papper needs attention
Cleaners forget to re stock rooms toilet paper and coffee water have to remind them every day
But to be far to them lot of rooms to do
Night man on desck very good most staff OK
Pool is great but pigeon s*** is not  walls and floor in places need to jet washed
Chilldren round pool was a no for me 
Dining room  was OK nothing special  on the couple  occasions I did use it but good value for money
Lot of different nationalities in hotel
Over all OK

Cozy, comfortable, and clean. The breakfasts are excellent! The selection isn't huge, but we had more than enough! Delicious! The staff is friendly; we often treated our daughter to delicious treats! All the shops and services are close by, which is very convenient! The pool is small but clean. The workout room is very nice, with limited, but adequate equipment.
The room is small, but it has everything we need. The shower door didn't close at first, but they later replaced the rubber seal and everything was fixed. The cleaning service was excellent; the women were pleasant and very attentive.

Overall, we were very pleased with the hotel. Our vacation was wonderful!

Staff is wonderful including F&B staff.  Breakfast inclusive, simple but cooked to order, hot and nice. Room is spacious and clean.  Amenities adequate and new. Only leaking under the basin was not noticed by staff before check in.

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