Name: Crown Spa Hotel Scarborough by Compass Hospitality
Address: Scarborough, United Kingdom
Rating: 7.6

Thailand

Bangkok

Pattaya

United Kingdom

Scarborough

Phuket

Inverness

Blackpool

I booked this place for two nights. I saw other reviews saying the accommodation was clean, but for me, the bathroom was quite dirty, as if the housekeeper hadn't cleaned it at all. There were stain marks on the walls and the sink was also stained. However, the duvet and bedsheets were quite clean. On the second night, the housekeeper forgot to provide towels, so I called reception to request some. But after a long wait, no one brought them up, so my partner had to go down to get them himself. The towels for the second night also had a musty smell. The swimming pool and gym were pretty decent for the price. I booked a room with breakfast, and the breakfast was fine. The staff at the restaurant provided excellent service; they were very cheerful, especially a female staff member who took great care of us, and the male staff member who drove us to the main road was also very helpful. Overall, it was quite okay, but I have to deduct points for the cleanliness of the bathroom, as it seemed the housekeeper hadn't cleaned the walls at all.

My stay at Citrus Sukhumvit 13 Nana Bangkok by Compass Hospitality was overall average—there were some positives, but also several noticeable downsides.

On the positive side, the room lighting was bright, and the cleanliness was acceptable. It was decent enough for a comfortable stay, though there is still room for improvement. The soundproofing was better than expected—we stayed in a room near the elevator, but it was not too noisy at night. Only the room abit small for 2 of us. The location is also convenient in terms of nearby amenities, with two 7-Eleven stores and a McDonald's nearby, making it easy to buy essentials or find food.

In terms of transportation, the hotel is not extremely close to the BTS. It takes about 5 minutes to walk to the main road, around 8 minutes to Nana BTS Station, and about 10 minutes to Asok BTS Station. Walking can feel tiring, especially in Bangkok’s heat. The hotel does offer a free tuk-tuk shuttle service to the BTS station on weekends, which is a nice bonus. However, we only managed to use it once during our stay and only saw it once, so the schedule did not seem very consistent. It’s better to check with the front desk in advance.

On the downside, we noticed cockroaches outside the hotel entrance, possibly because the drain covers have open holes. This definitely affected the overall impression of cleanliness. The bathroom water temperature was also unstable—the water would suddenly turn hot or cold while showering, and the water pressure was not very strong.

In addition, this hotel is located in the Nana area, which has many bars and a busy nightlife scene. The area can feel crowded and a bit chaotic at night. For solo female travelers or those who prioritize safety and a quieter environment, I would personally recommend considering others.

Overall, this hotel may suit budget travelers looking for a short stay with basic necessities. However, if cleanliness, safety, and overall comfort are high priorities, there may be better options available.

Traveling with three people, prioritizing three single beds, limited our options. This hotel is located in the Pratunam area, and you can drive right up to the entrance. However, with shops and stalls lining both sides, it gets incredibly congested with pedestrians and motorbikes, making it very difficult if there's oncoming traffic.

Everything you need is within easy reach. It's about a 10-minute walk to the Airport Rail Link Ratchaprarop station and about a 15-minute walk to CentralWorld.

The hotel has two buildings. We stayed in the older one. One bed had a fixed frame, while the other two had movable frames on wheels (they sagged a bit in the middle, probably because they weren't fixed). 

The bathroom was a bit small, and the shower door felt broken. The hotel didn't provide toothbrushes or slippers. The shower gel and shampoo came in pump bottles. Our triple room wasn't facing the street, so it was quiet at night. The curtains didn't close completely. The room was proactively cleaned the next day.

There's a scale in the lobby for weighing luggage, which was convenient. There weren't enough power outlets for three people, and the Wi-Fi signal was poor.

It's decent for a three-star hotel.

I had a great stay at Citrus Hotel! The rooms are impressively big and spacious, much larger than I expected. There was plenty of room to relax and unpack, which made the stay feel really comfortable and more like home. Everything was clean and well-kept, and the layout was perfect for both short and longer stays.

Good service, great breakfasts. There's a laundry and massage parlor nearby, and it's close to everything you need. Excellent location.

The hotel was clean and reasonably priced for its location. On the same road, there was a well-known Thai restaurant that always had a queue. It was also very convenient, with a 3-minute walk to a 7-Eleven and just 3 minutes to the MRT Green Line (Nana) station. Overall, it was a good experience staying here, and daily housekeeping was provided.

Excellent hotel! We spent a long time choosing, considering various options, with cleanliness, tidiness, and location being our main criteria. We definitely made the right choice! The hotel is small, but very clean, smells pleasant, and the ladies at the reception are incredibly nice 😊. Our room was also spotless with a fantastic bed – it was the most comfortable sleep I've ever had! The view from the room was of another hotel's wall, but it didn't bother us much. Housekeeping came every day and provided water, tea, and coffee sachets. There's also a laundry service available for a fee. The rooftop has a decent pool. We liked everything; the only minor inconvenience was the lack of a microwave in the room. It would be great if they added them.

The hotel is quite nice, cozy, and the staff are friendly. If you're looking for some action, this is the place for you. The grounds are small but well-maintained and thoughtfully designed. There's a playground, a relaxation area, and a kids' room with air conditioning. The pool is small with a gradual increase in depth. The rooms are cozy but a bit cramped. The breakfast was disappointing; the selection was very limited. It's quite a distance to the sea, which is probably the biggest drawback for me. There are no toothbrushes or toothpaste in the room; you have to request them at reception. If you don't mind the small grounds, room size, or distance from the sea, the hotel won't disappoint you.

My friend and I stayed two nights in Pattaya, and overall, it was an experience with 'very distinct pros and cons.' It's suitable for budget-conscious travelers who prioritize convenience, but those with high expectations for quality should probably look elsewhere.

First, the location is absolutely fantastic! The hotel is in the heart of South Pattaya, just a few minutes' walk from Pattaya Beach. Songthaews (public pickup trucks) are readily available right outside, and there are 7-Elevens, restaurants, and massage parlors everywhere. It's super convenient for getting to Walking Street and the Pattaya Princess cruise. Coming back from a night out, you don't have to go out of your way, which I, as someone who loves exploring, really appreciated. Plus, there's free parking, which is a thoughtful touch for those driving, as there's no stress about finding a spot.

The breakfast was a pleasant surprise. The variety was better than expected, with Thai fried noodles, curry, bread, and fruit, as well as some Indian-inspired dishes. The taste was decent, nothing spectacular, but it filled us up and offered good value for money. Some of the front desk staff were quite helpful, answering all our questions and even offering tips for exploring the area, so that experience was pretty good.

However, there were some significant downsides! The room's fixtures and fittings were severely outdated. We booked a room with a balcony, but the walls had mold stains, the towels looked old, and the floor felt a bit wobbly when you walked on it. The worst part was the terrible soundproofing; we could hear noise from the neighboring rooms and the street late at night, making it impossible to get a good night's sleep. The cleaning was also quite perfunctory; they only made the bed and emptied the trash daily, without properly wiping down surfaces or the floor. We even found a small bug in a corner, which was a bit off-putting.

The rooftop pool view was mediocre, and the water didn't look particularly clean, so we didn't really dare to swim. Also, the hotel is near the nightlife area, so the music was quite loud at night. I genuinely wouldn't recommend it for families with children.

In summary, for the price of 300-500 baht, the amenities are pretty standard. Its main advantages are the convenient location and ease of getting around, making it suitable for travelers who just need a place to crash and spend most of their day out exploring. If the hotel could improve the cleaning and soundproofing, the experience would be much better.

The hotel is in a good location, one block from the beach and within 10-15 minutes walking distance of many popular streets. 

The problem is the hotel is starting to show its age. Not enough upkeep. Paint chipping, rust, wear and tear is very apparent. So I’m not sure it deserves the price it is asking for. Probably local owners. 

For the price you pay, you would get a better quality hotel in Bangkok.

Over priced for rooms
Big rooms but in need of face lift
Patchy piant work
Cracked flool tiles
Wall papper needs attention
Cleaners forget to re stock rooms toilet paper and coffee water have to remind them every day
But to be far to them lot of rooms to do
Night man on desck very good most staff OK
Pool is great but pigeon s*** is not  walls and floor in places need to jet washed
Chilldren round pool was a no for me 
Dining room  was OK nothing special  on the couple  occasions I did use it but good value for money
Lot of different nationalities in hotel
Over all OK

Not as bad as other reviews suggest, yes it could do with a refurb but it is well priced,friendly staff. Clean room and bathroom. Comfy beds . Amazing views overlooking north bay, ideal as a base to explore. Didn’t eat at the restaurant so cannot comment on food. Don’t be put off by other bad reviews.

We had a great stay at the Crown Spa Hotel. All the staff were super friendly, nothing was to much trouble. The rooms were clean and fresh, we had a sea view. Meals in the Restaurant were very good value and excellent quality.
We had treatments in the Spa, the Girls were super friendly, welcoming and chatty.
We will certainly be returning.

Compass

Columbus

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