Name: Sheraton Grand Hotel, Dubai
Address: Dubai, United Arab Emirates
Rating: 9.3

China

Shanghai

Türkiye

Istanbul

United Arab Emirates

Dubai

Xi'an

United States

New York

Guangzhou

Overall, my experience was fantastic! The environment was clean and tidy, and Louis provided warm and attentive service, paying great attention to every detail. From the moment I walked in until I left, everything was comfortable and pleasant. It offers excellent value for money and is perfect whether you're traveling solo or with family and friends. The location is easy to find, and transportation is convenient. I'll definitely be back, and I wholeheartedly recommend it to everyone – it's truly worth trying!

⭐⭐⭐⭐⭐ An experience that exceeded my expectations!

Location and Transportation
The hotel's location is excellent, with convenient transportation nearby. It's just a few minutes' walk from the subway station/commercial area, making it easy to get around and shop.

Room Facilities
The room was clean and tidy, with a well-designed layout. The bedding was comfortable and soft, ensuring a good night's sleep. The bathroom had a separate wet and dry area, and the toiletries were of good quality. The air conditioning, Wi-Fi, TV, and other facilities worked perfectly, and the hot water was quick and consistent.

Service Quality
The front desk staff were enthusiastic and professional, making check-in efficient and quick. Housekeeping responded promptly, and the cleaning staff were meticulous. Whenever an issue arose, the staff patiently resolved it, making guests feel well taken care of.

Dining Experience
The breakfast offered a rich variety, combining both Chinese and Western options. The ingredients were fresh, and the food was delicious. The restaurant environment was bright and comfortable, and the servers were proactive and attentive.

Value for Money
Overall, this hotel offers excellent value for money, suitable for both business trips and leisure travel. I will definitely choose to stay here again the next time I visit this city and will recommend it to my friends!

🌟 Five-star quality, budget-friendly price! As a Sheraton under Marriott, the facilities are top-notch and well-maintained. The design is elegant and grand, perfect for both business and leisure. The rooms are spacious with excellent natural light, and the scenic view rooms overlook the bonded zone and the Yangtze River, offering stunning night views. The dining exceeded expectations with three restaurants plus a lounge, featuring a full range of Chinese, Western, and Japanese cuisine. The breakfast buffet has a wide variety of fresh ingredients. The Executive Lounge's afternoon tea and Happy Hour are generous, with unlimited chilled seafood, hot dishes, and desserts. The service is attentive yet unobtrusive, with prompt responses. Free parking is available, and it's close to the subway. Compared to hotels of similar caliber in the city, this one offers incredible value for money. Highly recommended!

The Sheraton Shanghai Jiading offers a fantastic experience! The lobby is grand, and the river view provides a pleasant and quiet environment. The guest rooms are spacious with a well-designed layout, and the walk-in closet plus large bathtub are very practical. Smart controls add convenience, and the bedding is just right, ensuring a great night's sleep. 

Service was excellent throughout: the front desk staff were enthusiastic and professional, proactively introducing the facilities; housekeeping was meticulous and promptly replenished supplies (though the restaurant selection was a bit limited). The heated pool on the 5th floor has clean water, and the gym is well-equipped. The location is convenient, close to the metro, and there are parks nearby, making it suitable for both business and leisure. Highly recommended!

This trip to Chongming, I stayed at the Sheraton Chongming, and it was a great experience! The hotel lobby is really large and spacious. Check-in was super quick, and the front desk service was excellent – Vivi was particularly helpful and friendly. Then it was off to my room with the key card.

The room's air conditioning was already set to a very comfortable warm temperature, and the lighting was just right. I walked around the room, and it felt very spacious. The shower and toilet were separated from the wet area, and while close to the bed, there was a sliding door for privacy, which was both convenient and effective. Besides the shower, there was also a large bathtub, which was a nice bonus.

The vanity was also quite large with a big mirror. Although the lighting couldn't be adjusted to be super bright, the large mirror made it easy to see clearly when putting on makeup. 

By the bed, there were reading lights and a desk lamp, along with power outlets and USB ports conveniently close, so reading or using my phone was no problem. There was even a row of outlets right next to the desk chair, making it very easy to plug in a laptop or phone, even with a short cable.

Overall, it was a very good stay. While there aren't many amenities nearby, having a car made it very convenient. Plus, the hotel itself is very expansive with lots of greenery. Walking around the hotel grounds, the air quality was absolutely fantastic.

For this price, the value for money is unbeatable. The pool experience was great! The gym was also completely empty, and the kids had a blast. Breakfast was quite generous too. The best part, though, was the service – I felt that all the staff members I encountered were very patient, had a great attitude, and were quick to respond, which I really appreciate. The only thing I'd mention is that while the room was spacious, I think it could have been designed a bit better, especially if the wet and dry areas in the bathroom had a sliding door or something similar; otherwise, it's inconvenient for others when someone is in the bathroom.

The location is fantastic, with Lujiazui's bustling attractions right at your fingertips. The apartment-style rooms are spacious and comfortable, and the kitchen is fully equipped, making it feel just like home. The service is meticulous, and the cleanliness is impeccable. The pool and gym are top-notch, perfect for both business and leisure. Whether you're staying long-term or just for a short break, it's an excellent choice – highly recommended!

Perhaps this Sheraton use to be good in the past, but now this hotel only pretending to be 5star. Really rooms is fine, but everything needs repair, everywhere is cracks on the walls and dirty corners in the bathroom. Everyday housekeeping should clean better and wear glasses to see dust everywhere. 
One thing is good is clean beddings and comfortable bed so you may enjoy view to pool and sea side, which cost 100$. But is you go around this lovely swimming pool you will see a lot of cigarette ends, dust, rubbish and broken tiles on the floor, which is right time to repair. One more note about restaurant, we try some food like pizza etc., meal is with low quality and then later I got problem with stomach. Thanks Heaven there is nice faces on reception who thy to help me anytime. Big hello to managers of Sheraton who forgot to check rooms of hotel completely, before to sell your room hotel manager shoul know what they sell to clients.

Our stay here was absolutely fantastic! The location is super convenient. Our room was spotless, and the bedding was so soft and comfortable, guaranteeing a great night's sleep. The staff were all really enthusiastic and welcoming. I definitely have to give this hotel a five-star rating!

As soon as I walked into the lobby, I was drawn in by the cozy decor and the lovely scent. The room facilities are very new; we had a smart toilet, high-speed Wi-Fi, and a projector – everything you could ask for, making the experience truly amazing. The breakfast spread was extensive, offering both Chinese and Western options, and all the ingredients were fresh and delicious. The cleaning lady did an incredibly thorough job every day, even getting into all the corners. And the service was outstanding; any request we had was handled promptly. I highly recommend this hotel!

The room was clean and comfortable, and the overall atmosphere was calm and welcoming. The amenities were good, and everything we needed was available.

Great large clean room with good facilities. The bed was excellent. The view over the city at night is stunning
Breakfast was very good, plenty of choice in bot local as Europeans food.

Excellent breakfast 
Great room 
Staff very helpful 
Nice location close to some nice malls and restaurants 
Definitely will stay again,  3rd time here and it's getting better each year

This stay was absolutely perfect! The hotel's location is excellent, just a few minutes' walk to the city center shopping district, making getting around incredibly convenient. The lobby is elegantly decorated, and the front desk staff were warm and attentive. Check-in was quick, and they thoughtfully introduced the hotel's facilities and nearby recommendations. The room was spacious and bright, with soft and comfortable bedding. The bathroom had a separate wet and dry area, and the toiletries were of high quality. The breakfast offered a rich variety, blending Chinese and Western options, with fresh ingredients – even the coffee was delicious. I especially want to commend the room service; they were prompt and polite. Overall, the experience far exceeded my expectations. I will definitely choose this hotel again on my next visit and highly recommend it to everyone!

We had a wonderful family stay at Sheraton Hotels and Resorts in Dubai. Our terrace room had unbeatable views, and the staff were outstanding. A huge thank you to Blessy—she was incredibly attentive to our 2-year-old at the breakfast buffet, which took the pressure off me and my wife when he was a handful. Exceptional service that made our trip so much easier and truly memorable. Highly recommend for families the only downside is the traffic leading into JBR. There’s always traffic but what made it easier during busy times we got dropped off to Bluewater which is across the bridge from the JBR strip. Then we walk back to the hotel which took under 10min and is an amazing walk, but saves you 30min stuck in traffic.

The room was pretty good, and the bed was quite large, making it very family-friendly. It's located right inside the Mall of the Emirates, so dining and shopping were super convenient. It's also not far from the metro station, though you have to walk through the mall to get to it, which is a bit of a roundabout way. Check-in is on the G floor, and to get to your room, you need to take an elevator to the 5th floor and then transfer to another elevator. After check-out, you can store your luggage, and taking the metro to the airport is direct without any transfers, which was really handy.

I had a wonderful experience at this hotel. The staff were exceptionally kind and accommodating, making my stay truly enjoyable. From the reception team to those assisting with the elevators, everyone was incredibly helpful. I also had a delightful conversation with the Filipino staff, which added a personal touch to my visit. The breakfast offered was not as extensive as anticipated, but it was still enjoyable and of good quality! And the handcrafted coffee, it was a real treat compared to the usual machine-dispensed options—100/10! While it took a little time for the water to warm up in the bathrooms, the room itself was fantastic—definitely a 10/10. Balconies are locked by default for safety, but you can ask the hotel to make it available for you. Only 4-5 mins walk from Jumeirah Beach Residence 1 tram station. I will highly recommend this hotel to friends and family!

Gym, pool, and sauna are available.

We booked a stay at the Sheraton Grand Dubai to celebrate our daughter’s birthday and what a fun and memorable experience it was! We visit Dubai several times a year but had never stayed here before. Our daughter, who lives in Dubai, suggested after she enjoyed a pool day, and it turned out to be a brilliant idea.

The food was really great, the staff were outstanding, and the service throughout was exceptional. The pool area was beautiful and relaxing, everything about the stay was perfect. We couldn’t find a single thing to fault.

Highly recommend the Sheraton Grand Dubai — we’ll definitely be back!

Sheraton

Columbus

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