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GGuest UserWhen we arrived we were greeted and provided with water. We had two rooms booked and was told if we wanted to be close, we would need to wait for a room to be cleaned. We opted to wait. We continued to wait and then had to get checked in to make it to the concert we had tickets for. So we all went into one of the booked rooms to get ready as the room was not ready for us. I found this not the best customer service as we had booked the rooms in the same reservation so they were aware that two rooms were needed and should have been ready for this at the noted check-in time of 4pm. At 4:30 the second room was still not ready so was not utilized until after the concert (12:30 am).
GGuest UserThis hotel is very strange, I booked twice, the bill price, the actual deduction and the same as Ctrip sent to me, two days ago the deduction is inconsistent, Ctrip attitude is not bad for me to handle, now this bill is not The same, the scheduled time is 127.33 US dollars, check out the bill is 139.23 US dollars (this is added state tax, I can understand), but my bank card actual deduction is 174.23 US dollars, the difference is too big. The last day of 2018 actually made me worry about this matter. This should be given a bad review.
SSmithGabrielleWonderful experience! Great amenities, everything was very clean, breakfast was tasty, and the room was comfortable! I would definitely stay here again and would highly recommend this hotel!
RRazzazI enjoyed my stay, the room is spacious and fully equipped.
The breakfast had lots of variety and the lobby free drinks were an advantage.
The backyard has a wonderful lake view and garden (which makes it feel like heaven).
Highly recommended.
PPatience CharieThe guy at the front isn't very friendly. I watched him check in at least 12 people throughout the day and never once saw him smile. Customers had to ask him questions. He hardly even looked up and made eye contact with customers.
TV did work most of the night and they told us that's normal. After an hour or so they normally have to call maintenance to come fix it.
The lady that comes in for him is great. She is friendly and helpful.
HHendrick2952I was in a hurry to travel, so I stayed for one night. I was surprised that the hotel actually provided a free airport shuttle bus. I waited in Zone 2 as shown in the picture. The airport hotel bus is fine. The hotel is very new and the facilities are easy to use. It's a chain hotel, but I'm generally satisfied.
MMichael Len JohnsonThis is my second visit to the Baymont Inn & Suites. I found it to be as clean and quiet this time as I did a year ago. It's location is away from the city center but close to the I-465 bypass. The hotel has free parking. The area felt safe enough for me to venture out on foot.
Within 1 block is a Texas Roadhouse, Panera Bread, Starbucks, Cousins Subs, Payless Liquors, Azzip Pizza. Within one half mile are most of the fast food chain restaurants and a Walmart.
Check in was fast and friendly. The lobby is spacious and clean. The property features an elevator for guest use to access the second floor.
My suite was two rooms consisting of a bedroom with a comfortable queen size bed with clean linens and a TV. The other room featured a sofa, an armchair, a writing table and chair, and a television. A hall connected the two rooms containing a wet bar with a very cold mini-fridge. The bathroom was clean and an adequate size. All the amenities were correct throughout the rooms and functioned properly. I wasn't aware of any issues with noise coming from within or without the hotel.
GGuest UserThank you for letting my travel with y’all I really love this stay I love this site good site to book please let me be the hobbit to say this th he best hotel to me thank you for letting me book with y’all best place ever
GGuest UserGood for a cheap quick stay. Room was clean enough, no bugs or major issues that I usually check for when I travel. Staff was friendly but too quite a long time checking us in. Suggest to have your confirmation check in documents ready it’ll make it a lot smoother. Other than that, good experience overall