Holiday Inn Hotels in Chengdu

I really have to give a huge thank you to Lucy, the hotel's loyal customer manager. She reached out to me before my business trip stay and ever since then, whenever I'm in Chengdu and stay at the Holiday Inn, Lucy takes care of everything in advance – room assignments, invoices, you name it. I don't have to worry about a thing. Because of her, I now exclusively stay at the Holiday Inn when I'm in Chengdu. This time, I came with a few friends for May Day, and Manager Liu (Lucy) once again arranged everything perfectly, and my friends were all very satisfied. Since it was a leisure trip this time, I actually had a chance to notice how detailed and interesting the hotel lobby's decor is, with a distinct Chengdu feel. Even though it's more of a business hotel, the service and attention to detail are consistently excellent.

I've stayed here multiple times and I'm always satisfied. The front desk staff, Xiao Luo and Xiao Yi, are consistently warm, attentive, and friendly. The hotel's location is excellent with plenty of public transportation options. There are also many local eateries nearby, making it incredibly convenient for both getting around and finding food.

The hotel was great, with complete facilities, especially the gym. The bedding was very comfortable, especially the pillows. Iris was particularly helpful during our stay, constantly checking on us and asking about our overall experience. She addressed me by my last name throughout check-in and check-out. The hotel is very close to SKP, making it convenient for sightseeing.

I booked this hotel for a layover and the overall service was good. I didn't have breakfast, so I can't comment on that. However, there were a lot of issues with the airport pick-up service, which definitely needs improvement. It's about a 10-minute drive from the airport, but you can't pre-book the drop-off service, it departs every half hour. This is a good place for a layover when going to Lhasa, and there are quite a few restaurants downstairs. It was too late when I arrived to notice them, but I saw them when I left the next day.

Room was great. Breakfast spread was good. Combination of local and western. They have coffee machine that provides for takeaway, convenient for the on-the-go. Located at the outer 3.5 ring from centre of Chengdu. We stayed here for 1 night before heading north west.

The hotel's location is super convenient, making it easy to get around and find places to eat. The room itself was clean and odor-free, and the bathroom was dry and tidy. The bedding was soft and comfortable, ensuring a great night's sleep. The staff were friendly and responsive, offering thoughtful service. The facilities are well-maintained, and the soundproofing is effective. Overall, it exceeded my expectations for value for money, and I'd definitely choose to stay here again.

First time staying here, and the hotel's facilities and service were beyond standard – it felt like a five-star experience, haha, even if it's a bit older. The front desk service was excellent; a special shout-out to Rara at the front desk for bringing me a late-night snack, even if it was all carbs. Plus, booking through Trip.com was super smooth! 😀😀😀