Shangri-La, Chengdu is conveniently located in the city center. A landmark location, it easily overlooks the jinjiang River, Anshun Bridge and Hejiang Pavilin. The hotel is a 25-minute drive to Chengdu Shuangliu International Airport, 20-minute drive to Chengdu East railway station and a convenient 15-minute walk to the IFS and Taikoo Li Chengdu shopping area.Shangri-La, Chengdu has 36 storeys and 594 modern-design rooms. The hotel has four restaurants and bars offering guests a varied food selection. CHI, The Spa, Shangri-La signature spa brand, a gym and an indoor swimming pool meet the guests needs for leisure and health.
"I stayed at the Shangri-La Chengdu for a few days with my family during my visit back home. To be honest, the hotel's interior is a bit dated, and the facilities can't quite compare to hotels like the Ritz-Carlton, but it's definitely worth the price.
If you ask me, if I were to visit Chengdu again and had the same budget, I'd still choose this place. The main reason is the truly excellent service. Especially the young ladies at the front desk – I particularly want to thank Caroline. I had a ton of questions, and she never showed any impatience, remaining patient and enthusiastic throughout. Also, a big shout-out to the cleaning lady on the 9th floor. My 5-year-old niece made a mess in the room every day, and she would always say so warmly, 'No problem at all, little one, it's my job!' Every time we saw her leaving the room, she'd greet us with a smile; she was incredibly kind. So, even though the room is a bit old, staying here is truly comfortable.
Basically, what it comes down to is that what the hardware lacks, the human touch makes up for. This kind of genuine service is what makes you want to come back again."