Marriott Hotels in Guangzhou

Booked an executive room, and it only came with two bottles of water. We drank one on the first day, and to my surprise, housekeeping didn't even replenish them the next day. Unbelievable. The coffee provided was instant Nescafé; they could at least offer drip bags, especially since the mini-fridge was completely empty. The mattress was really comfortable, and the buckwheat pillow suited me perfectly, though I had to wait over half an hour for it.

We queued for breakfast from 9:30 AM until 10:00 AM on a Sunday during the summer holiday. There were a lot of parents with children, and no temporary seating was arranged while we waited. There were only two chairs by the elevator, which was really inconvenient for parents holding babies. Many people who came out of the elevator just left when they saw the situation. Some guests asked to take their food to go, and the staff promptly provided take-out boxes. Later, we noticed that even those who were already eating inside were taking extra boxes to pack food. Everyone was saying you could just get a take-out box from the front desk. People who left directly afterwards probably didn't even know they had the option to pack their food. This doesn't seem like a one-off incident, meaning the on-site response measures are always like this, and the reception service needs improvement. The room came with Haagen-Dazs vouchers, but we weren't informed about them upon check-in. It was only when our child asked the front desk during check-out that we received them. If we hadn't asked, who would have eaten them? Maybe staying during off-peak times would be more comfortable! The smart drive is free to Uni City, where there's a bookless bookstore and Hema Fresh, so you can spend half a day there.

Excellent experience! My stay at Guangzhou Marriott was great. The room was clean and spacious, and the bedding was soft and comfortable. The front desk staff were very attentive, and the location is convenient with all the necessary amenities. Overall, the quality is top-notch. Highly recommend staying here for anyone visiting Guangzhou.