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9.4/10
Amazing
AABLiaoBeautiful hotel with exceptional staff, particularly Cass the manager. The evening selection of food and drink was a highlight. Overall, a fantastic stay.
GGuest UserPerhaps my expectations were too high, but for the price ($460 per night) I expected more from this hotel. The majority of the hotel's budget seems to have been spent on its location and exterior, which is beautiful. The interior meanwhile, felt decidedly cheaper. The hallways had a strong chemical odor and industrial lighting quality. My room was quiet, spacious and up-to-date, but the overall quality of the appointments felt most consistent with a new 3-star hotel. The windows were very small for the size of the room. The ceiling sheetrock looked like something out of a Eastern Bloc apartment from the 1960s - it was so poorly assembled it almost seemed to be a design choice, but it certainly did not add any premium feel. I was disappointed that the electric car charging was not complimentary and required downloading the Blink app, which I could not get to work. I did not eat in the restaurant so I cannot comment on it. The staff was friendly and helpful enough but not at the level of a Ritz-Carlton or Four Seasons. I'm not sure I would stay here again for its listed rate.
YYunyoubusisengThe hotel is located in the new sub-center of the city, which is very new soon after opening. The room is large and the bathroom is large. The room is equipped with a refrigerator. The front desk and room service are quite satisfactory and the service staff is very good. The decoration style in the room is modern. Health is great. Wifi signal is strong and fast. The surrounding environment is good. The student graduation season, the price of the hotel near the school has risen a lot, this hotel is in a reasonable range, is my main consideration for choosing it.
BBarbtravellerHyatt always guarantees quality, clean, service - no surprises. Staff is very attentive. We asked for extra towels on our second day and they were brought to the room within 15 minutes. There was no cleaning offered automatically on the second night of the stay, but it was not necessary for us. You are allowed to requested it if you wish.
Street on the north of hotel is undergoing repairs, limiting some restaurant access.
GGuest UserNothing too fancy, worked out great for one night stay. Everything was on point, and I have nothing but good things to say. Highly recommended!
HHanyiiStayed for one night, booked two rooms for my family. The location is convenient as it is close to other stores like Target and other diners. Rooms were clean and had basic amenities but there is no microwave. Expected more from this hotel but the staff who checked in us could be more professional and friendly. One of our room pass card wasn’t working so had to go downstairs. Staff charged me twice so I’m still waiting for it to get corrected. Manager and staff when we checked out were very professional and assured me the payment would be fixed, so I hope it will happen soon. Overall, it was average.
小小燕子妈妈There are two supermarkets such as target on the side of the hotel, including McDonald's, a Vietnamese restaurant and several American restaurants. Opposite the hotel is the school gate near the business school. The hotel is quite quiet and the stay is quite satisfactory. . . . . .
QQIONGYAOThe hotel is very nice and my family and I are very satisfied. First of all, the hotel is clean and tidy, the facilities are good, there is a swimming pool, the courtyard outside our window has a table tennis table, and the rackets are also equipped. Secondly, the life around the hotel is very convenient, next to it is McDonald's, there are large supermarkets, restaurants, pharmacies, clothing stores, etc. Third, the hotel service is particularly good, there is unlimited bottled water, biscuits, free pick-up, and we If you want to go anywhere, the hotel will arrange shuttle buses as much as possible. It is really convenient to bring home here!